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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Clean, modern, nice. No staff to be found anywhere, but, thankfully, it didn't really matter.
Business response:
Thank you for taking the time to leave a review of your recent experience at Lady Luck Casino Black Hawk. We appreciate your feedback and are glad to hear that you found our establishment clean, modern, and nice. However, we apologize for the inconvenience you faced with our limited staff availability. We understand the importance of having attentive and helpful staff members, and we are working on addressing this issue to ensure a better experience for our guests. We value your patronage and hope to welcome you back to Lady... read more
Business response:
We appreciate your feedback, Nilda! Please visit us again soon.
Staff was polite. Hotel was clean. Very few dining options with reasonable pricing. No microwave in room or available anywhere in the hotel. Water pressure was extremely low. Television channels were not available for 2 full days. Price for the room was reasonable, but wouldn’t stay in the future.
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Un endroit très propre et tranquille,
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Great
Business response:
That's what we love to see, Jonah! We are thrilled to see you had a wonderful time with us. We strive to provide memorable moments for our guets. Please visit us again very soon!
Business response:
We appreciate the love, Michael! Come see us again soon!
Business response:
We appreciate your feedback, Ernest! Please visit again!
Business response:
We appreciate the love, Daniel! Come see us again very soon!
The room was very clean and comfortable, having a coffee maker and refrigerator was a nice extra. The only downfall was our room wasn't cleaned and according to the front desk, it's because of lack of staff. No big, we know how to fix a bed.
Business response:
Thank you, Charles! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Lady Luck Casino Black Hawk soon.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,793 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.