Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,220 reviews

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Deb

3 years ago

Wonderful

Business response:

We appreciate the love, Deb! Please visit us again very soon!

Jeffrey

3 years ago

Exceptional All good Location

Business response:

Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and appreciate you taking the time to share your experience.

William

3 years ago

Exceptional

Business response:

Thanks, William!

Janet

3 years ago

Nice

Business response:

We're happy to see you had a good time with us, Janet! Thank you for a wonderful review and we look forward to seeing you again soon.

Sherry

3 years ago

Exceptional

Business response:

Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and appreciate you taking the time to share your experience.

Tolbert

3 years ago

Exceptional

Business response:

Thank you, Tolbert! We hope you visit us again soon!

Robert

3 years ago

Good Toilet started blowing bubbles at 2 am. I had to flush it to get it to stop every 1/2 hour. I’ve tried to inform the Lady Luck casino but they do a great job of hiding there email address.

Business response:

We appreciate you taking the time to share your feedback with us, Robert. We are working with our Facilities team to ensure that the plumbing is routinely checked and maintained to avoid any inconvenience for our guests. We hope to have an opportunity to welcome you back again very soon with a renewed faith in our establishment.

Julie

3 years ago

Good We didnt like using Kiosks to check in and out. Need staff for a more personable experience. The air conditioner didn't work well and the room temperature was uncomfortable in the night. The room was clean and the beds were comfortable

Business response:

We appreciate your feedback, Julie. We are working to better staff our Front Desk so that we may better serve our visiting guests. We hope to welcome you back again soon with an opportunity to earn your 5 star rating.

Grace

3 years ago

Exceptional Carpet could be replaced in the hall, but other then that nothing there I didn’t like. It was very clean and comfortable, close to all the other casinos, friendly staff.

Business response:

Thank you for reviewing us, Grace! We are very pleased to learn you enjoyed your overall visit with us at Lady Luck Casino Black Hawk.