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Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta
- Car Dealers
- Chamblee, GA
About this business
Location details
5745 Peachtree Industrial Blvd, Chamblee, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service Department gives nothing but run around and no one really wants to help after you have bought the car. Horrible service.
Business response:
NP, I will help you. Please contact me at 678-825-3200 and have me paged. Thank you, Michael Orcutt
Terrible dealership. Left the new truck I bought to be cleaned with 5 miles on it. Came back the next day to a dirty truck with 36 miles on it. Tire pressure was different in all tires. Can keep going with my terrible experience. I would not tell my worst enemy to go to this dealership!
Business response:
I will try to rectify any issues possible should you accept. Please contact me at 678-825-3200 and have me paged. I will help. Thank you, Michael Orcutt
Got a safety recall on my vehicle I purchased at this dealership. The service dept made me make a 1 month out appointment. When I arrived they informed me I needed to leave the car for 3 days, Andrew didn't even know about the recall and couldn't understand even the most simple concepts of vehicle repair. They acted like they were doing me a giant favor to even look at my car. I had 2 other small requests, one was a published security software update on the car, given these are stolen so much, and a minor adjustment to the t... read more
Business response:
stephe, I apologize and am in the process of making a change to make corrective measures. I am sorry you have taken the brunt of this situation. Please contact me and I WILL help. Sincerley, Michael Orcutt mikeorcutt@landmarkatl.com 6785-825-3200-please have me paged
Visited dealership twice within 9 months same repair , broken again!!! Paid twice even though part was warranted because repair was less than 12 months. Horrible service , terrible customer service .
Business response:
Very Disappointed Customer!!!
Please do not take your car here for service. I originally brought in my Jeep Compass for service on May 18th after it shut off without warning while driving. The service technician was originally very helpful in communicating that it was simply a sensor issue and they had the car back to me on May 26th. Unfortunately, a few days after getting it back, the engine randomly shut off once again so I brought it back June 1st so they could help take a look again. This time I had an awful experience. I was told it was the PCM that... read more
I purchased a SmartForTwo at the dealership. Upon picking up the vehicle, the vehicle had not been cleaned, was missing the TomTom Navigation SD Card ($266-450), missing the electric charging cable, and the manual. I've called to speak to the manager or owner to report the missing items to no avail. Coincidentally, there are 2 SD cards for sale on Ebay for $466. What a scam to purchase a vehicle from a dealership and have a blank navigation/media screen. The only good thing about this dealership is the hardworking finance ma... read more
Business response:
We have called you twice and left messages for you to call us back before you posted this review with no response. We are not a Mercedes Dealer and we offered the car for sale as equipped, We will call the previous owner and ask if they have the cable or the cards. Please call us back and we will try to help. WE HAVE ORDERED THE SD CARDS AND HAVE SENT THEM TO YOU!
Worst dealership ever. Nobody will call you about your car even if you leave a message. My car has typically been there for multiple weeks to get repairs done. Service is poor and unreliable. They make you pay up front for parts and then in my case take 15 weeks to get them.
Suffice to say, the experience was negative. Promises not kept, condescending management and overall frustrating buying experience.
If I could give this dealership zero stars I would. We If I could give this dealership zero stars I would. We noticed the clutch on my 2020 wrangler (15000 mi) had a burning smell. Not long after, some indicator lights came on and the jeep stopped driving well. I took it in to this dealership right away and the service guy, who was great at the time, said they would check it out right away. He didn’t think I would get the car back that day but probably the next day it would be ready. A couple days later they called my husban... read more
Frequently asked questions about Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta
How is Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta rated?
Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta has a 4.4 star rating with 4,631 reviews.
When is Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta open?
Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta is closed now. It will open at 9:00 a.m.