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Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta
- Car Dealers
- Chamblee, GA
About this business
Location details
5745 Peachtree Industrial Blvd, Chamblee, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They broke my air conditioner Stay far far away from these low lifes. They took my nearly brand new car in for service at 7am to look at my air conditioner which was working almost perfectly. When they returned my car to me at 7pm, 12 full hours later, they had effectively broken my air conditioning, making it make loud sounds and blow only hot air, and not fixing the issue for which I had brought it in. I spoke with the GM Mike Orcutt, who could not have been ruder. He blamed me for buying a Jeep from another dealership, de... read more
Business response:
Mike, You purchased a used vehicle in Texas that has a history of A/C repairs and needs to be diagnosed and repaired properly, as your selling dealer did not do so. In order to do the job correctly, we offered to have a Master Certified Technician work on your vehicle. I am sorry this upset you but we should not be accountable for a repair done by an out of state dealer who sold you the Jeep 2 weeks ago. We can fix it for you so please reach out so we can assist you. Thank you
Terrible Customer Service. The GM is very rude, impatient and talks with no idea about what was discussed sales associate. GM was slinging mud on other dealerships.
Business response:
Ashley, I believe you are misinformed as to who the GM is. Please contact me at 678-825-3199 ext.138 and I will help you. Thank you for your time, I look forward to hearing from you.
The general Manager comes out making false accusations without having the hint of what the discussion was about. Never bothers to apologize for his misunderstanding. That’s not done by General Managers. That’s done by People who are Generally M** at something. This was a complete waste of my time and ugly.
Business response:
Mr. Dabbakuti, When you asked us to match another offer from a Dealership in Illinois you didn’t know what the offer was. We will be happy to accommodate you should you be able to supply us with the correct information. Our pricing is totally transparent, with a price that everyone can purchase for. Many other dealers include rebates that you don’t qualify for and require you to pay more to get the vehicle. This confuses many and we do not do this. We made you a very aggressive offer. Of course it's your choice whether or no... read more
The service here is unbelievable, I have been without my car 3-4 months and still no word on when I will get it. Pitiful
Business response:
Thank you for your honest review. We have always been open to receiving customer feedback and for this reason, we are known for providing top-notch service to all of our guests. Unfortunately this situation is beyond our control, as the needed part is on national backorder and we are doing our best to expedite. Thank you for your patience, we hope you have a great day.
Much worse than what I expected. A line of 10-12 customers were waiting while only two people were behind the reception desks. The third one was “taking phone calls” only and didn’t help a bit. I had an appointment but it still took them 50 minutes to get me in. No amenities around, we just stood patiently in line.
Business response:
We apologize for the wait and your frustration during your visit. Typically, we have five service writers but we were down to two due to illness, which left us very short handed. Thank you for your business and your understanding, we hope to work with you again in the future.
SALES PROCESS ⭐️⭐️⭐️⭐️⭐️DELIVERY PROCESS ⭐️The Good: SALES PROCESS ⭐️⭐️⭐️⭐️⭐️ DELIVERY PROCESS ⭐️ The Good: The negotiating process was a pleasure. Lexi was fantastic to deal with, prompt with response to all questions and very helpful in setting up a out of state purchase. The finance manager was extremely quick and to the point which was what we needed as there was no financing involved. The Bad: The vehicle wasn’t ready The appointment had been set up for days and we had to wait over 2 hours for the vehicle to be serviced... read more
Business response:
Thank you for your honest feedback on the negative experience you believed to have had with our team. The last thing we ever want is for a customer to feel misled. Here at Landmark Chrysler Dodge Jeep RAM of Atlanta, we believe trust is key and have always been known for providing our guests with the utmost in service. Rest assured, that we will take your comments to share within our team. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated. Have a great day.
Worst experience ever ! Do not buy from here !!! Had the car for 2 months and the check engine light came on , they clearly sell lemons
Business response:
We're discouraged that you feel Landmark Chrysler Dodge Jeep RAM of Atlanta to be subpar from five stars. It's never our intention for anyone to leave our dealership feeling unsatisfied, as our team has always been known for working hard and going above and beyond for each customer. Unfortunately, a check engine light can come on for any number of reasons, especially on a car with over 60,000 miles on it. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated. Thank you for your tim... read more
Bad Experience To Whom it may concern, I purchased this 2016 Audi A4 from the Landmark Atlanta dealership. My experience was not the best. This vehicle was purchased around the second week of July we are still in the process of finishing this deal NOW! The financial services have giving me the run-around, although I had a great salesman named Dion, and to not forget the person who referred me to purchase this nice sedan, who hasn’t received the referral yet. My experience with the finance manager is somewhat dissatisfied. I ... read more
Business response:
Hello James. We do not require down payments but sometimes a bank will. Unfortunately when a bank is funding a loan there can be red tape involved. Paperwork was sent overnight to two different addresses in two states twice, as you requested added insurance after the first set of paperwork was completed. We are doing our best to process your loan as we have not been paid for the car you are driving. Thank you for your patience and business. You are important to us, so please contact our General Manager, Mike Orcutt, if you r... read more
A total Nightmare :( Please read :( --- I would give a zero if possible. Unfortunately, I left this dealership very very very unhappy and in distress. My husband and I got a truck a month ago on June 28th, so we decided to come back to buy me an "everyday" car. We came to INQUIRE about a car, not to purchase, but we were open to buy IF we found what we needed. The first major issue I have is on June 28th when purchasing the truck I instructed the sales representative to only run my credit 1-3 times, and if the first three ba... read more
Business response:
Hello Nicole! Our team is very happy we were able to rectify this situation and we are incredibly grateful to you for purchasing a second car from us. Thank you for your time and have a wonderful rest of your day.
Frequently asked questions about Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta
How is Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta rated?
Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta has a 4.4 star rating with 4,631 reviews.
When is Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta open?
Landmark Chrysler Dodge Jeep Ram FIAT of Atlanta is closed now. It will open at 9:00 a.m.