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Landmark Conservancy Apartments
- Apartment Agents
- Austin, TX
About this business
Location details
9301 Old Bee Caves Rd, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
This company charged me for a month of rent after I moved out and would not respond with anything documentable when I reached out to have it resolved. The office staff admitted many times it was an error in the system, they would fix it, and everything would be fine. My ledger clearly shows this as well. However somehow this company was able to turn me into collections and state I owe them! They stole my deposit as well. They will not reply at their corporate level or the apartment complex level. This cannot be legal and is ... read more
This company billed me for a month of rent after I had moved out, signed off, returned my keys, and given the noticed specified. I never got my deposit back either. They will not answer any phone calls at the number provided or emails to the email they provide to contact. They will not do anything to resolve this issue. I have stopped into their office countless times only to be assured it will be fixed and was just an error in their system. It has been almost a year. Nothing has been resolved and I still owe this money. Thi... read more
I started working for Avenue5 I decided to stay at the property because I was already working at the property with another previous apartment management company, and Avenue 5 offered me a $3000 sign on bonus, a 1% raise in my hourly pay plus 25% off my rent which helped because I was living onsite. I was not with the company for even 90 days. I had to listen, and deal with an Office manager ************************* who was, Toxic and Practiced Racism here Comments were : 1. I Hate Black People!!! 2. She talked ill of white ... read more
I was handed a printed copy of the pdf of proof of insurance, the management showed me my Insurance was received (on their screen), but a while later I realized they had been signed me up with ANOTHER housing insurance. Weird thing was while I was making sure I filled it out all correctly, the girl in the office that day, said she would "help" and took my cell phone, in shock I watched and followed her as she walked away WITH MY PHONE, I followed her into her office, making sure I always saw my cell phone screen, I have POTS... read more
Horrible company. They've owed me a refund on a deposit since 2022. Still waiting. Filed an AG complaint, as well. Stay away from any of these properties.
Please avoid this complex and company all together. They have zero care about their residents or property. No perimeter gate codes are working and are accessible by just pressing enter. There are homeless people constantly digging through residents trash as well as a convicted murderer who was chased through the complex due to gates not working properly. They have zero communication about any changes or inspections being done. Have a no fault policy where they will not admit fault or fix issues around the property. Many many... read more
Unbelievable! This company charged us for a 13th month on a 12-month lease after we had followed all of their policies, turned in keys, filled out paperwork, etc. Not to mention - they garnished our deposit without explanation while adding an additional month. They will not communicate with you and tell you that everything is settled in person and then send you a collections notice. They are beyond unethical. Avoid when looking for your next rental.
This company will bill you incorrectly through email, and will not respond to you when you attempt to dispute incorrect charges. They then will send your bill to collections with no warning. Horrible, do not rent from any property managed by them.
I would give this management company a zero-star rating if possible. Avoid living in any property they manage, especially in their downtown portfolio, like ******* Lofts. I've experienced extreme unprofessionalism and communication issues with them. Despite being a good tenant with a clean record, I was wrongfully sent an eviction notice, which they had to cancel after I provided proof of payment. ******* Lofts has gone through four management companies in a short period, and since the building's sale, numerous issues have a... read more
Frequently asked questions about Landmark Conservancy Apartments
How is Landmark Conservancy Apartments rated?
Landmark Conservancy Apartments has a 2.6 star rating with 426 reviews.
When is Landmark Conservancy Apartments open?
Landmark Conservancy Apartments is open now. It will close at 6:00 p.m.