Landmark Conservancy Apartments

Haley B 

on BBB

2 years ago

Worst company ever. Stole money from me when I was moving out . Never paid a day late in rent. Absolutely disgusting company 

Sharon C 

on BBB

2 years ago

It would be great if management team understood routine maintenance better!! The dryer outside vents should be cleaned out every **** months...to prevent fires and to increase the efficiency of the dryers!! I requested that mine be cleaned after living here for one year...the amount of "lint" was unbelievable!! My dryer time was slashed in half!! To think of the fire danger!! THIS IS ROUTINE MAINTENANCE!!! 

Steven S 

on BBB

2 years ago

1 of 5 stars and so does ******* Reddit, and Yelp! Avenue5 manages 470 properties nationwide and you would think someone would have something nice to say, but with over a thousand reviews not many have a kind word to say, which I find very disturbing. You must work extremely hard to continue to have such a poor showing, but from my experience their care level is lacking, and I would be very disappointed in myself and the company if I continually had such poor ratings. It will take a huge amount of motivation to address the i... read more

Alysha F. 

on BBB

2 years ago

These apartments are very unprofessional. They appear new on the website, but they are extremely old on the inside. I have had an issue with the ceiling leaking from Upstairs . There are criminals who come to the parking lot to do crime. They make up rules charging $100 per trash bag outside of the home. I think they are abusing tenants with this behavior. 

Anthony S 

on BBB

2 years ago

They will s**** u if u over pay u will not get it back a credit is worthless here they will add so many extra fees to get it back 

Laverne R 

on BBB

2 years ago

Southridge Apts, ******, **. They lied about the rent (****). The manager asked if there is anything she can do to make things right and never followed through. They damaged my patio furniture and never acknowledged after being told. ************** sprayed upstairs apartment with no warning. Thank goodness we were not on the patio. Our apartment was ant infested. It took almost two weeks for an exterminator. I ended up purchasing my own spray from *********** They are all lazy ( (Females in the office), cable lines are horri... read more

Emily A. C 

on BBB

2 years ago

BEWARE! ** is DISHONEST, SNAKY, UNETHICAL, & DECEPTIVE!!!!!!!!! The specific units I expressed interested in, ** DELIBERATELY JACKED (TORT / EXTORTION) up the prices,-Inconsistent neg terms or provision of housing facilities between protected classes & non-protected classes (inconsistent rent charges), changing something about the terms of tenancy.-SPECIFIC units I expressed interest in they delib jacked the $ up AND BEYOND the normal range of all others identical to it! 1x1 Den Unit, & ALSO told me $1610, & now wanting to c... read more

. 

on BBB

2 years ago

This company is a slum lord. I have lived at one of their properties for over three years. If you put in a maintenance request, you are told, we dont have that in stock , we have to order it, and the request is closed. My Heating and air conditioning unit has not worked for over 10 days. They are violating the Landlord Tenant Act. When contacted to see the status there is no response. 

Sarah W 

on BBB

2 years ago

Living at the senios complex for seven years, but in the last three years since avenue5 has taken over has been a nightmare. Unethical practices at *********** seniors complex in *******, *****. Was offered to renew my lease in July 2023 for ******* a raise from ****** but waited until August 2023 and the price had gone up to ******* for the same unit. Learned from some of my neighbors white and hispanic that their rent was renewed at ******* and the blacks rent renewed at *******. Informed corporate office about the matter ... read more