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Larry H. Miller Genesis Peoria - Service
- Auto Repair
- Peoria, AZ
About this business
Location details
8425 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service was outstanding. Very friendly and courteous. I didn’t have to wait and was kept up to date on status of my vehicle.
Business response:
Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager
In sales, Rick Metcalf is one high quality salesperson to work with..did whatever was required, at times above and beyond, that resulted in the sale of a 2018 G90. Ashley Ray has been my service representative for the past 4-years. Every interaction has been positive and, her abilities to assure customer satisfaction is a clear reflection of her professionalism and a positive influence on LHM's service business. I hope she is part of the new LHM's Genesis brand in the future.
Business response:
Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager
Very professional, knowledgeable with a positive "can do" attitude. I drove 25 miles from North Scottsdale, for this appointment, and it was well worth it . Ashleigh and Tatum are great to work with.
Business response:
Thank you for your great review. Our team was happy to have given your vehicle the service it needed. I will make sure they get the recognition they deserve. We hope you will come back to our dealership soon if you need anything else! - Rick Trinkl, General Manager
Ashley is the reason I will be going back to this Larry H Miller Genesis dealership. She got me into the service time slot, even though the system did not function properly, by plugging in my time slot . You can’t please everyone, but she’s easy to work with.
Business response:
Thank you for coming to our dealership. We really appreciate your great review! It was our pleasure to service your vehicle in an efficient and quick manner. If there is anything else you need let us know. We hope to see you soon! - Rick Trinkl, General
Ashleigh did a great job for us. first of all, i had scheduled our appt at 8:40, my bad, I meant 9:40. No problem for Ashleigh; we came in at around 9 ish, she had our "loaner" waiting, and it only took a few minutes to handle the 'loaner' paperwork. She was attentive and took the time when our GV80 was ready to have it cooled (temps today 110). I've seen some of the critical comments here and these people need to get a life. I will continue to work with Ashleigh
Business response:
Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General
Ashleigh was great as usual. Service done quickly and completely. Hope building remodel gets done soon so employees can get back inside. Staff was great working under some challenging conditions.
Business response:
Thank you for the positive review. Our team was happy to have serviced your vehicle in a timely manner. I will make sure to give them the recognition they deserve. Please let us know if there is anything else you need. - Rick Trinkl, General Manager
My husband and I purchased a 2021 GV80 back in Sept 2021 from the dealership. We LOVE this vehicle. It is a truly well-built vehicle with all the bells and whistles and is very fun to drive. We especially loved the idea of the concierge service that came with our purchase. It’s that special little sparkle of getting the next level of service that was appealing to us. When we think of “concierge service” we think of personal attention, quick responses, follow up – basically, “next level” service. The one thing we haven’t rece... read more
Business response:
Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Rick Trinkl, General Manager, (480) 887-8450
Great experience! Brought my New GV80 to Larry Miller because I was denied service at Earnhardt Genesis in Scottsdale for not having enough miles on my car for a first oil change. Which I found was untrue because at the time I had 6200 miles and the snotty receptionist and service told me I needed 7500. So I was willing to drive all the way to Larry Miller up in Peoria because if they’re outstanding reviews. Larry Miller took care of us and did a great job and supplies refreshments while you wait which is a bonus. All staff ... read more
Business response:
Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager
We worked with Ashleigh and as usual she was cordial. She went out of her way to help us. Ashleigh is a credit to the service department.
Business response:
Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General Manager
Frequently asked questions about Larry H. Miller Genesis Peoria - Service
How is Larry H. Miller Genesis Peoria - Service rated?
Larry H. Miller Genesis Peoria - Service has a 4.6 star rating with 162 reviews.
When is Larry H. Miller Genesis Peoria - Service open?
Larry H. Miller Genesis Peoria - Service is open now. It will close at 8:00 p.m.