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LBS Financial Credit Union

4.3

About this business

Location details

Shopping Center, 4436 Atlantic Ave, Long Beach, CA, 90807, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3446 reviews
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Laura C.'s profile image
Laura C. 
rating
a week ago

I had such a wonderful experience working with Stina at LBS Financial! I was in a rush to purchase a used car, and she made the entire loan process so easy and stress-free. She was incredibly helpful, thoughtful, and communicative every step of the way, and we were able to get everything completed from start to finish in just 11 days! What really touched me was when I went to pick up my check for the dealership and she had left me the sweetest handwritten note. It was such a thoughtful, personal touch that I truly appreciat... read more

Business response:

Thank you for sharing this, Laura. Stina's dedication truly reflects her commitment to making every Member's experience personal. We'll be sure to share your review with her. 

Latasha T.'s profile image
Latasha T. 
rating
a week ago

I've been coming to this bank ever since I was a teenager. I like this bank tellers are nice. The security guards are polite. Everyone who works there is very nice and polite is clean everyone's friendly and it's always telling window open sometime. It's crowded and sometime there's no one in line it depends on what day you go, but basically I like it.! 

Business response:

Thank you for the 5-Star review, Latasha! Politeness is very important to us. We appreciate your long time Membership. 

Kathryn R.'s profile image
Kathryn R. 
rating
2 months ago

Exceptional customer service is consistently provided. Each teller greets you with a warm smile. 

Business response:

Thank you for sharing, Kathryn! Welcoming smiles and exceptional Member service are what we strive for. See you next time! 

Mike White's profile image
Mike White 
rating
2 months ago

Great Credit Union with excellent customer service and top of the industry interest rates 

Business response:

We are happy to hear you love our Member service and rates, Mike. Thanks for being part of the Credit Union! 

Earline R.'s profile image
Earline R. 
rating
2 months ago

I have been a menever of LBSFCU for many years. During this time I have never had a problem. The teller are professional and most of them greet you with a smile. I would recommend this financial institution highly . 

Business response:

Thank you for your wonderful recommendation and Membership, Earline! So glad our team has made your years with us great. 

Donna S.'s profile image
Donna S. 
rating
2 months ago

the several times i have had issues,the staff has been very courteous,helpful and the issues were handled right away 

Business response:

We're happy to hear about your experiences with our staff, Donna. Thank you for your Membership! 

Christina G.'s profile image
Christina G. 
rating
4 months ago

We had a wonderful experience working with Amy Montoya at LBS. She helped us through the entire car loan process and made everything smooth, easy, and stress-free. Amy was knowledgeable, patient, and always available to answer our questions. She took the time to explain our options and made sure we felt confident every step of the way. Her professionalism, kindness, and dedication to excellent customer service truly stood out. We are grateful for all of her help and would highly recommend Amy to anyone looking for assistanc... read more

Business response:

Thank you for the 5-Star review about Amy! We are happy to hear she made your car loan process smooth and stress-free. We'll be sure to share with her. 

Brian B.'s profile image
Brian B. 
rating
7 months ago

This bank has seen several names on its facade. The entry is now in the rear. During banking hours it offers a walk up window as well as two ATMs open 24/7 . The ATMs offer both $5 & $20 bills. Plenty of parking. At peek houses it gets busy. It is well staffed. 

Business response:

Thank you for your feedback and 5-Star review, Brian! We appreciate your Membership. 

Rickey B.'s profile image
Rickey B. 
rating
a year ago

Great place to work with and in the lakewood office Guzman & Ruiz are the best Thank You for all the great help 

Business response:

Thank you for the kind words about our Lakewood branch! We're thrilled Dana and Celia were able to assist you and will be sure to let them know. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.3 star rating with 446 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is open now. It will close at 6:00 p.m.