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LBS Financial Credit Union

4.3

About this business

Location details

Shopping Center, 4436 Atlantic Ave, Long Beach, CA, 90807, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3429 reviews
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Christina G.'s profile image
Christina G. 
rating
a month ago

We had a wonderful experience working with Amy Montoya at LBS. She helped us through the entire car loan process and made everything smooth, easy, and stress-free. Amy was knowledgeable, patient, and always available to answer our questions. She took the time to explain our options and made sure we felt confident every step of the way. Her professionalism, kindness, and dedication to excellent customer service truly stood out. We are grateful for all of her help and would highly recommend Amy to anyone looking for assistanc... read more

Business response:

Thank you for the 5-Star review about Amy! We are happy to hear she made your car loan process smooth and stress-free. We'll be sure to share with her. 

Brian B.'s profile image
Brian B. 
rating
4 months ago

This bank has seen several names on its facade. The entry is now in the rear. During banking hours it offers a walk up window as well as two ATMs open 24/7 . The ATMs offer both $5 & $20 bills. Plenty of parking. At peek houses it gets busy. It is well staffed. 

Business response:

Thank you for your feedback and 5-Star review, Brian! We appreciate your Membership. 

Rickey B.'s profile image
Rickey B. 
rating
10 months ago

Great place to work with and in the lakewood office Guzman & Ruiz are the best Thank You for all the great help 

Business response:

Thank you for the kind words about our Lakewood branch! We're thrilled Dana and Celia were able to assist you and will be sure to let them know. 

LeeAnn J.'s profile image
LeeAnn J. 
rating
a year ago

I worked with Jesus Torrontegui at the Bixby Knolls branch in Long Beach, CA to make revisions to joint accounts after a family member passed away. The process took a considerable amount of time but Jesus was patient and very helpful. 

Business response:

Thank you for the 5-Star review, LeeAnn. We are sorry for your loss and are grateful that Jesus was able to help you with your joint accounts. Please don't hesitate to reach out if there is ever anything else we can do for you. 

Alexander V.'s profile image
Alexander V. 
rating
a year ago

First time banking with any credit union. I am coming from BofA, and I had so many questions about checking, savings, and credit card options. I am very satisfied with LBSFCU and Christina for breaking down the differences between both institutions, and she showed me the benefits with banking with them. I was in and out within an hour, and I did not feel rushed. I hope my banking with LBSFCU will be fruitful. I recommend LBSFCU for anyone wanting to bank with a credit union in the Long Beach area. 

Business response:

Thank you Alexander for your wonderful review! We appreciate your Membership and are happy to hear about your experience with us so far. We'll be sure to share your review with Christina. 

Joshua S.'s profile image
Joshua S. 
rating
a year ago

Darrius is great wonderful worker should be employed of the month every month. He's quick, helpful, and has amazing attitude. 

Business response:

We are happy to hear about your service experience with Darrius! His quick assistance, helpful personality, and amazing attitude truly exemplify our mission to Members. We'll be sure to share with him. 

Sergio V.'s profile image
Sergio V. 
rating
a year ago

Amy my bank teller today was amazing. She helped me out with my debit card issue today and it went very easy. Thank you Amy 

Business response:

We are happy to hear that Amy provided amazing service and was able to resolve your debit card issue. Your review means a lot to us. 

Linda S.'s profile image
Linda S. 
rating
a year ago

Love coming to this credit union. It can be packed, but everyone is extremely helpful and caring! Jonathan D. is very hardworking and fast. The line was long, but I saw him taking care a lot of people. He also made my visit fast. Christina is also very helpful and truly cares about the members. She helped me during my visit and solve my banking account problem. 

Business response:

We are glad to hear about your positive experience with Jonathan and Christina. Their dedication reflects our commitment to our Members. 

Minister Paul P.'s profile image
Minister Paul P. 
rating
a year ago

To whom this may concern. I had a wonderful experience with a young man who is one of your tellers by the name of Jonathan O. With my dad who is 91 years old and I have been a nervous wreck every since I left the VA hospital when I came in this young man, Jonathan met me with a very pleasant smile, as if he knew me I appreciated his listening to me and the few words that he shared was awesome. I just want you guys to know that he was a blessing to me in the most simplest way. During a difficult time in my life. 

Business response:

Thank you so much for your 5-Star review. We are glad to hear about Jonathan's wonderful service and will be sure to share with him and his team. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.3 star rating with 429 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is open now. It will close at 6:00 p.m.