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LBS Financial Credit Union

4.3

About this business

Location details

Shopping Center, 4436 Atlantic Ave, Long Beach, CA, 90807, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3390 reviews
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Rickey B.'s profile image
Rickey B. 
rating
4 weeks ago

Great place to work with and in the lakewood office Guzman & Ruiz are the best Thank You for all the great help 

Business response:

Thank you for the kind words about our Lakewood branch! We're thrilled Dana and Celia were able to assist you and will be sure to let them know. 

LeeAnn J.'s profile image
LeeAnn J. 
rating
3 months ago

I worked with Jesus Torrontegui at the Bixby Knolls branch in Long Beach, CA to make revisions to joint accounts after a family member passed away. The process took a considerable amount of time but Jesus was patient and very helpful. 

Business response:

Thank you for the 5-Star review, LeeAnn. We are sorry for your loss and are grateful that Jesus was able to help you with your joint accounts. Please don't hesitate to reach out if there is ever anything else we can do for you. 

Alexander V.'s profile image
Alexander V. 
rating
3 months ago

First time banking with any credit union. I am coming from BofA, and I had so many questions about checking, savings, and credit card options. I am very satisfied with LBSFCU and Christina for breaking down the differences between both institutions, and she showed me the benefits with banking with them. I was in and out within an hour, and I did not feel rushed. I hope my banking with LBSFCU will be fruitful. I recommend LBSFCU for anyone wanting to bank with a credit union in the Long Beach area. 

Business response:

Thank you Alexander for your wonderful review! We appreciate your Membership and are happy to hear about your experience with us so far. We'll be sure to share your review with Christina. 

Joshua S.'s profile image
Joshua S. 
rating
4 months ago

Darrius is great wonderful worker should be employed of the month every month. He's quick, helpful, and has amazing attitude. 

Business response:

We are happy to hear about your service experience with Darrius! His quick assistance, helpful personality, and amazing attitude truly exemplify our mission to Members. We'll be sure to share with him. 

Sergio V.'s profile image
Sergio V. 
rating
4 months ago

Amy my bank teller today was amazing. She helped me out with my debit card issue today and it went very easy. Thank you Amy 

Business response:

We are happy to hear that Amy provided amazing service and was able to resolve your debit card issue. Your review means a lot to us. 

Linda S.'s profile image
Linda S. 
rating
4 months ago

Love coming to this credit union. It can be packed, but everyone is extremely helpful and caring! Jonathan D. is very hardworking and fast. The line was long, but I saw him taking care a lot of people. He also made my visit fast. Christina is also very helpful and truly cares about the members. She helped me during my visit and solve my banking account problem. 

Business response:

We are glad to hear about your positive experience with Jonathan and Christina. Their dedication reflects our commitment to our Members. 

Minister Paul P.'s profile image
Minister Paul P. 
rating
4 months ago

To whom this may concern. I had a wonderful experience with a young man who is one of your tellers by the name of Jonathan O. With my dad who is 91 years old and I have been a nervous wreck every since I left the VA hospital when I came in this young man, Jonathan met me with a very pleasant smile, as if he knew me I appreciated his listening to me and the few words that he shared was awesome. I just want you guys to know that he was a blessing to me in the most simplest way. During a difficult time in my life. 

Business response:

Thank you so much for your 5-Star review. We are glad to hear about Jonathan's wonderful service and will be sure to share with him and his team. 

Shawn C.'s profile image
Shawn C. 
rating
5 months ago

See my prior review for other detailed information related to this Credit Union. This is an update review because it's been 11 years since the last update. I will always give props to favorite credit Union for various reasons they have awesome customer service qualified support staff willing and able to help. This has been the only location where I bank going on 33 1/2 years it's clean well staffed more importantly the lines go fast when it's crowded. I also opened an account for my daughter at this Bixby location whe... read more

Business response:

Thank you for this amazing review, Shawn! We appreciate you and your family's membership with us over the years. 

Ashley D.'s profile image
Ashley D. 
rating
6 months ago

Every time I go to this bank to get customer service in whatever I may need help in they are always so very very helpful and kind. They make me want to come back more and more. And the management at this location is the best a true people person. If you ever need assistance in anything I recommend you go to her her name is Patty Mendiola. 

Business response:

Thank you for the wonderful 5-Star review, Ashley. We appreciate your Membership and will let Patty know of your kind words. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.3 star rating with 390 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is open now. It will close at 6:00 p.m.