LBS Financial Credit Union

Ellie E. 

on Yelp

6 years ago

Avoid this credit union at all costs. They almost always have long lines and the staff is in no rush to keep the line moving. Even the manager will walk away from the window when the line has 25 people in it. Horrible service!! 

Melissa L. 

on Yelp

6 years ago

Horrible service. I applied for a personal student loan online. Get an email to go visit one of my local branches, to finish the loan and get details.. I walk in was helped by this blonde girl that had no knowledge whatsoever. She said they were trying to contact me that I was denied, no one ever called or emailed me. I drove very far and they never attempted to call. She was very unprofessional and didn't seem interested when my mom wanted to put the loan under her name. She seemed like she hated her job, no thanks. 

Max P. 

on Yelp

7 years ago

This has got to be the slowest credit union bank EVER!...probably worse than B of A. I used to go to the location on 10th st and loved it, super fast service and polite. I recently moved and this branch is closer, every time I go there is only two or if I'm lucky three tellers. Seems like the longer the line the fewer tellers there are. I mentioned this to 10th st location and said they always get complaints about this spot. They keep saying they are hiring more staff but that was months ago...I think this is just an excuse ... read more

Nikki V. 

on Yelp

7 years ago

This branch sucks. I started using a credit union instead of a big bank because i was under the impression customer service would be different, better. The people here have no clue what customer service means. On a friday at noon they should have all tellers open. Obviously people are trying to deposit checks on their lunch break before the weekend. Instead there are 3 tellers inside, no tellers outside. At least 20 people waiting in line. When one man asked a lady at a desk she said the outside teller was open. It wasn't. ... read more

L S. 

on Yelp

8 years ago

No customers restroom, what the hell??? Who does have a restroom for customers these days...bad all bad, I've been a customer here for over 20 years.. not good people, not good at all! 

Mr B. 

on Yelp

9 years ago

This bank is by far the slowest branch in Long beach! There are it seems to be always three people here with their windows closed and a long line.. I spend 1hour lunch visiting this bank and i work 5 minutes away including traffic lights 

Dan M. 

on Yelp

11 years ago

I have been doing business with lbs since they are the credit union for Cal State Long Beach alumni. After two loans and two accounts I have to say I do not recommend them. Their interest rates are just too high and they only cater to people with excellent credit. They are not interested in doing business with small business owners. There are other credit unions that will treat customers much better. 

Mandy Y. 

on Yelp

11 years ago

This is NOT my credit union but they are a shared branch and considering mine is a 35 minute drive I come here for the convenience. The good- Lots of parking Rite-Aid next door, ice cream while you wait, you will wait. The clerks inside are usually pleasant and move quickly. The bad- No one this lot can park, seriously. There's a group of younger boys that hang out and ask you to donate to their football, college, bail money etc fund. Pretty annoying The ugly- Holy cow Batman, the gals who work the outside window a... read more

Jaime G. 

on Yelp

12 years ago

This location has really bad service; tellers seem to be working on an automated mode-they don't smile not courteous and give you hassle if a check has a scribble on it even if just a simple deposit, they inconvenience your time. Plain bad employees are in their own World., they act like they're doing customers a favor