Leland Management

Anthony C 

on BBB

a year ago

I sent a check on December 15th for the January dues. It has still not been deposited. I called, but the office is closed despite saying it is open. I tried emailing, but their "Capacha" to verify that I am not a robot, will not allow my to click on it. I tried to make a virtual payment, but their associated bank's website does not work. This company is so bad, I video record myself signing the check, sealing the envelope, driving to the post office, and mailing it. Why don't I pay digitally? As I have said previously, their... read more

Adrian B 

on BBB

a year ago

I am writing to bring attention to serious concerns regarding the business practices of Leland Management, particularly in their handling of issues within the ******* ****** ********** ***********. I have previously reached out to both Alex ***** and Emily ***** to address significant HOA concerns, particularly pertaining to a recent incident where a resident at ***** ************* ***Car caught fire, causing damage to neighboring homes. The aftermath has resulted in flying debris on roofs, burned grass, and the presence of ... read more

Jake H 

on BBB

a year ago

Not an honest company! They collect HOA payments for my Airbnb, and when my check for December wasn't cashed a few days before the deadline for payment I reached out to them to see if there were delays on their side. I also reached out to the HOA office. I didn't hear anything back for a week when the payment was considered past due. They then charge a late fee and a collections fee. They never tried to collect this balance from me. I was proactive in everything I did to try and make this payment without doubling up on it. T... read more

Iolanda G 

on BBB

a year ago

Leland Management has been Jesup’s Landing community property management since day one. However, they have done such a poor job in managing the community. I have been living in this community for the last 5 years and the issues we have, they have been the same over and over. They have changed four managers so far and Lindsey Taylor has been the worst. As a Board Member that just resigned, I have my concerns. During my experience on the board, I have been ignored, discriminated against, and not involved. Lindsey rarely answer... read more

Kim H 

on BBB

a year ago

Horrible company. This is the second time my community has hired them. Policies are changed with no homeowner notification unless you go to their website. Many in our community are seniors who may not be up on technology. Notices are often only sent via email that you have to use their website to sign up for. Our CAM seems to be clueless about basic board meeting procedures and if meetings are held via Zoom they get upset and simply end the meeting with no motion to adjourn. Big issues in the community regarding repairs are ... read more

Raied A 

on BBB

a year ago

I have a long experience with Leland Management. As an HOA board member and as a homeowner. They used to be one of the best management companies in Central Florida. Till something happened few years back. Because of their mistakes, our HOA suffered a lot. Eventually we fired them. Now as a homeowner in a different neighborhood where, unfortunately, Leland are the management company, I am suffering due to their pure unprofessional and careless actions. They missed one digit on my mailing address, so I did not receive any mail... read more

Caline S 

on BBB

a year ago

I have been fighting to get a refund for 2 months they charged me extra for HOA monthly fees . I had made payment and scheduled auto payment for future date, however they still took both payments before scheduled auto body date . Each time I call they say no updates in refund . It’s has been almost 2 months , calling every day and nothing gets done . They like to rip-off residents . 

Scott S. 

on BBB

2 years ago

Maintenance repairs and basic upkeep are never close to being done or up to standards. Property manager always has excuses why things aren’t done, it’s broken equipment or a labor shortage, or supply chain issue, or no money or workers don’t have the skill or don’t want to work or it’s the wrong time of year or it’s the board’s fault or there’s too many complaints coming in or the computer isn’t working or the company he talked to is delayed or we have to wait till next year. The problem is wasting time being busy driving go... read more

Betty E 

on BBB

2 years ago

Not honest and I believe dishonest. After a new roof three years ago the roofer tour a hole in awning and ruined my gutters. I need a gutter person and they wanted me to use a pest control person!!!!