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Leland Management

4.4

About this business

Location details

6972 Lake Gloria Blvd, Orlando, FL, 32809, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.42,150 reviews
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Kim H's profile image
Kim H 
2 years ago

Horrible company. This is the second time my community has hired them. Policies are changed with no homeowner notification unless you go to their website. Many in our community are seniors who may not be up on technology. Notices are often only sent via email that you have to use their website to sign up for. Our CAM seems to be clueless about basic board meeting procedures and if meetings are held via Zoom they get upset and simply end the meeting with no motion to adjourn. Big issues in the community regarding repairs are ... read more

Business response:

Community Association’s are governed by a Board of Directors which have authority given by virtue of the Association’s governing documents, including the ability to promulgate rules and regulations pertaining to restriction for the Associations members use rights and make decisions on maintenance and repairs to the Association’s property. All members of the Association are able to attend Board Meeting which are noticed in accordance with Florida Statue, and provide not less than 48 hours’ notice of meetings inclusive of the ... read more

Raied A's profile image
Raied A 
2 years ago

I have a long experience with Leland Management. As an HOA board member and as a homeowner. They used to be one of the best management companies in Central Florida. Till something happened few years back. Because of their mistakes, our HOA suffered a lot. Eventually we fired them. Now as a homeowner in a different neighborhood where, unfortunately, Leland are the management company, I am suffering due to their pure unprofessional and careless actions. They missed one digit on my mailing address, so I did not receive any mail... read more

Caline S's profile image
Caline S 
2 years ago

I have been fighting to get a refund for 2 months they charged me extra for HOA monthly fees . I had made payment and scheduled auto payment for future date, however they still took both payments before scheduled auto body date . Each time I call they say no updates in refund . It’s has been almost 2 months , calling every day and nothing gets done . They like to rip-off residents . 

Business response:

Dear Homeowner,Upon reviewing this matter, it has been resolved. The refund process was delayed due to information in our system, but that was quickly resolved, and a refund was issued due to multiple payments made by the homeowner. We apologize for any inconvenience and value your feedback! 

Scott S.'s profile image
Scott S. 
3 years ago

Maintenance repairs and basic upkeep are never close to being done or up to standards. Property manager always has excuses why things aren’t done, it’s broken equipment or a labor shortage, or supply chain issue, or no money or workers don’t have the skill or don’t want to work or it’s the wrong time of year or it’s the board’s fault or there’s too many complaints coming in or the computer isn’t working or the company he talked to is delayed or we have to wait till next year. The problem is wasting time being busy driving go... read more

Betty E's profile image
Betty E 
3 years ago

Not honest and I believe dishonest. After a new roof three years ago the roofer tour a hole in awning and ruined my gutters. I need a gutter person and they wanted me to use a pest control person!!!! 

cynyhia b's profile image
cynyhia b 
3 years ago

they are the worst!!! They don" answer there phones or return calls. I"m not sure what they do to get paid all the money they get. they could care less about the homeowners and do absolutely nothing to help you. Your association fees go up because we pay them more every year to just send on person to walk the property to do nothing and refuse to acknowledge the homeowners at all. They are a ripe off!!! Don't hire them or you will regret it. 

Rufus R's profile image
Rufus R 
4 years ago

BEWARE of Leland Management they do not carry out the management responsibilities that I and everyone in my neighborhood pay them to do. The office they have in Gainesville is disorganization and non-responsive. When you try to ask them to do something you have to spend at least a week to find someone that will help. The manager is Teri ***** but I have never once been able to get her on the phone. When you make her aware of a problem through other people she does not take care of the problem and does not followup about it s... read more

bb's profile image
bb 
4 years ago

BEWARE of Leland Management they do not carry out the management responsibilities that I and everyone in my neighborhood pay them to do. The office they have in Gainesville is disorganization and non-responsive. When you try to ask them to do something you have to spend at least a week to find someone that will help. The manager is Teri ***** but I have never once been able to get her on the phone. When you make her aware of a problem through other people she does not take care of the problem and does not followup about it s... read more

Rufus R's profile image
Rufus R 
4 years ago

BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE Any association considering this slimball company and degenerate human beings that operate it DO NOT DO IT. They will victimize you and the owners of your association with lazy, reckless, do nothing, passive aggressive behavior that will escalate every possible situation you can imagine. Do you want to deal with a company where their standard is to never answer their phone, this is it. Do you want to deal with a company that hangs up the phone on you as so... read more

Frequently asked questions about Leland Management

How is Leland Management rated?

Leland Management has a 4.4 star rating with 2,150 reviews. 

When is Leland Management open?

Leland Management is closed now. It will open at 8:00 a.m.