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Lexus of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Location details
590 Auto Mall Dr, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Efficient, effective & extraordinary Service advisor was very professional and flexible with my service needs. I arrived an hour late due to traffic and he was very understanding while accommodating my service request.
Staff is the BEST - in A2 - The LEADERS & THE BEST The staff is professional, messages are clear about what needs to be addressed by the Service Department - The Service is 5 star! - This is A2 - we create - the Leaders and the Best - Go Blue!
the staff at Lexus of Ann Arbor are always very courteous I've been servicing my car at Lexus of Ann Arbor for 5 years, I've always received 5 star service from them. My last service technician was Chuck, he was very polite, explained all of my options in detail and provided excellent customer service. Thank you
Kevin May and Michele THANK YOU The word has to get out. The experience working with this particular group of sales staff at this dealer was downright home-town pleasant. Makes me want to join up, and be a part with this team of professionals. Kevin May and Michele thank you for your genuine passion to keep your customers happy. It shows. The Ct200h lease was an excellent choice for us. Right now even with the chilling temps, we’re hovering around 40mpg, down from 47mpg when the weather was over 50. This vehicle is a dream t... read more
Thank you Ryan Simmons I wasn't sure I wanted to let go of my "old" Lexus. Ryan showed me a number of RX, was patient and informative but never pushy! After a week of trying to make a decision and a number of phone calls between Ryan and my husband we did purchase a beautiful RX350. Ryan did a great job and I thank him.
LeXus EXcellence Most pleasant experience we have ever had looking at and/or purchasing a car. Ryan Simmons relationship to my husband and me was calm, kind and informative, never pushy or fake. It was a joy buying our first lexus.
Dan Wilson Service Mgr. is AWESOME! So is Lexus of Ann Arbor This is more than a letter of recommendation, it is a letter of praise for Dan Wilson the newest service mgr. (a little over 2 yrs. now) at Lexus of Ann Arbor. I am on my 3rd Lexus over the last 14 yrs. from this dealership and, while my interactions with the salespeople, GM, and owners (Rosario and Deanna Criscuolo, father and daughter) has been outstanding, Dan is the guy that keeps me coming back to Lexus of Ann Arbor. Here's why; I buy my cars outright (first 2... read more
Lexus experience My experice with Joe at Lexus of Ann Arbor was great and unexpected. Initally, I brought my vehicle in for servicing and left with a brand new one! I usually hate dealing with salesmen and getting a new car but this experience was different. He went above and beyond to get me into the vehicle I was aiming for at the right price and didn't try to go above the budget I provided like most salesmen would. Great experience, will definitely be back!
First class, extraordinary service and sales teams! I recently purchased a certified pre owned Lexus ES 350 at Lexus of Ann Arbor, and not only do I adore the vehicle (thanks for everything Jim!!) but I really actually LIKE coming to Lexus of AA to get my car serviced!!! (I know that some folks do NOT typically like going for car service). My service advisors (Duane & Derek especially!) are more than helpful and have gone out of their way to make me feel welcomed in the dealership and I always feel overwhelmingly taken care ... read more
Frequently asked questions about Lexus of Ann Arbor
How is Lexus of Ann Arbor rated?
Lexus of Ann Arbor has a 4.5 star rating with 1,538 reviews.
When is Lexus of Ann Arbor open?
Lexus of Ann Arbor is open now. It will close at 8:00 p.m.