This profile has been claimed by the business owner or representative.
Lexus of Tacoma at Fife
- Automotive
- Fife, WA
About this business
Location details
1708 40th Avenue Court East, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Accountability Purchased a certified NX hybrid a month ago and have purchased many vehicles before from them! Was told from A-JR. With our purchase we would have auto start included for 2 years and we would get an email within a week! Never got and email and reached out to A-JR. And was told I would take care of it and obviously he never did and we never heard back. Called today and talked with a technician and was informed you have to pay for auto start and it was in fact not included with your purchase of a certified vehic... read more
Business response:
Thank you for your feedback and for bringing this to our attention. We are sorry to hear about the lack of communication that you experienced with us. If you would like to discuss this further, please email us directly at customercare@obrienautogroup.com. Thank you, -Lexus of Tacoma
Not stand up guys. I bought a car roughly 9 months ago from Ty Hall at Lexus of Tacoma at Fife. Extended warranty all the extras. I roughly spent $22K on the car. I was introduced to this salesmen by some folks I knew from church. So I was hoping to be dealing with a respectable and honest man. Well he wasn't. I had a hazard light on for low tire pressure. At that very moment I changed my mind about the car. Ty Hall was insistent the issue could be repaired and whatever it was he would make sure it got handled. After weeks o... read more
Broker Commercial Real Estate As always, first class service. I recommend you get new furniture for the customer waiting area. the current furniture is dirty and needs to be replaced.
Double Standard Dealer There is Zero communication within this Dealer, the service department people has been rude and horrible service is sloppy ...... ..... .... ...... ..... ...
Bad Experience Not a good experience. All service department was rude, racist and unprofessional with me. They threw paperwork at me to sign. I had to talk to several managers to try to get some help, they tried belittle the situation, and pretend that the situation was not a big deal. I felt profiled because of my appearance and becasue of my language. I will never buy a vehicle from them. These people are racist.
2018 RX350 one year service Engine oil serviced 1/2"above the full line. Two wheel lug nuts not torqued correctly. One was at 60 ft lbs and the other was at 100 ft lbs. All others were correctly torqued to 80 ft lbs.
Loyal Lexus owner Ed, the service representative was great, but the car was delivered with dirt on seat. Mechanics need to maintain the premium service expected at the dealer considering price paid.
Brand new rx350 audio system completely broke down I had to come back here twice. Once for something the dealership missed to install and I was charged for the second time for complete failure of audio system. Yes complete failure. Not only wasted 2 days but had to wait 3 hours each time.
Wheel and tire installation, misc. repairs Customer service was excellent as usual. Repairs were completed in a very timely and professional manner. Also typical for this dealership.Center caps, lugnuts and trunk / hood strut and OEM only prices were excessive Bordering on outrageous.
Frequently asked questions about Lexus of Tacoma at Fife
How is Lexus of Tacoma at Fife rated?
Lexus of Tacoma at Fife has a 4.8 star rating with 6,683 reviews.
When is Lexus of Tacoma at Fife open?
Lexus of Tacoma at Fife is closed now. It will open tomorrow at 8:30 a.m.