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Lexus of Tacoma at Fife
- Automotive
- Fife, WA
About this business
Location details
1708 40th Avenue Court East, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
No Bull Lexus at Tacoma is simply the best dealer in this area, if not the US. No exaggeration. I have lived in many parts of the world, and few have come even close to matching the excellence of service personnel and overall friendly atmosphere is the place.
Long wait time and Expensive Been a long time customer for over 15 years. Recently, had a 3+ hour wait for a $150 oil change. Not happy. Thinking to go elsewhere next time. _GS
What happened Lexus!! We were charged $200 to diagnose our vehicle. The result of the problem was “they don’t know”. They recommended we put out car on a trickle charger when not using it. We haven’t had a problem with it for 8 years and now we should put it on a trickle charger?! We’ve taken our car there for 8 years and would rate them highly, till now. I talked to Nick, the manager, Who reinforced what the technician said and recommended that we drive the vehicle at least 45 minutes every other day to keep the charge up. ... read more
What is this? Do you want my review or not? I really don't feel like writing anything. This should not be a required entry. The people at the dealership were wonderful and is the only reason I am persisting through this BS of having to write something so that whoever you are can know that the people at Lexus of Tacoma did a wonderful job.
Subhas chand The people at Lexus of Tacoma sucks. From sales to finance. Everyone of them had no customer service . They were mean and full of lies try to rip you off.
Corvette Salesman pushy , wanted to get the car. Sold . Wasn’t interested in my needs . Finance department Amy our first meeting was down right rude . I wouldn’t go back to this dealership. I will say Ethan the second salesperson who helped listened understood my needs and was pleasant. I own a Lexus and bought mine in Seattle of Lexus a whole different experience. People were so friendly and eager to help .
These can't be true about the service center Horrible horrible I had my car towed in because I needed diagnostic it wouldn't start lexus tells me I need a battery and starter. So I went to get a new battery the starter was already brand new I have receipts as proof . I tell them I have a new battery now I know I don't need a starter. It's a security issue. They told me since I'm basically doubting there job I need to come get my car they will not work on it. xxx now I'm supposed to get it towed away no way. I will never deal... read more
Business response:
Thank you for bringing this matter to out attention, Tija. We apologize for any inconvenience it might have caused. What is the best way to reach you to discuss this further? -customercare@obrienautogroup.com
RX350L You cannot go wrong in buying a car buying from this dealer. There is not one negative comment to post about O'Brien's Lexus Dealership. I'm sorry we didn't go there sooner if that tells you anything.
Business response:
Thank you so much for your feedback and for the 5-star review! We're so glad that we hit the mark for you during your time with us. Thanks again! -Lexus of Tacoma at Fife
Accountability Purchased a certified NX hybrid a month ago and have purchased many vehicles before from them! Was told from A-JR. With our purchase we would have auto start included for 2 years and we would get an email within a week! Never got and email and reached out to A-JR. And was told I would take care of it and obviously he never did and we never heard back. Called today and talked with a technician and was informed you have to pay for auto start and it was in fact not included with your purchase of a certified vehic... read more
Business response:
Thank you for your feedback and for bringing this to our attention. We are sorry to hear about the lack of communication that you experienced with us. If you would like to discuss this further, please email us directly at customercare@obrienautogroup.com. Thank you, -Lexus of Tacoma
Frequently asked questions about Lexus of Tacoma at Fife
How is Lexus of Tacoma at Fife rated?
Lexus of Tacoma at Fife has a 4.8 star rating with 6,708 reviews.
When is Lexus of Tacoma at Fife open?
Lexus of Tacoma at Fife is closed now. It will open tomorrow at 8:30 a.m.