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6225 Oak Tree Blvd, Independence, OH, 44131, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 6:00 p.m. |
If you get Anthony Tanko, request anyone else to help you. Anthony Tanko is the worst Loan Officer I ever had the non-privilege of working with. After getting the Pre-Approval letter, a real estate agent, and getting an acceptance on our first house. Anthony Tanko was dragging his feet during our entire nightmarish attempt at buying a home for the first time. Anthony Tanko has not kept us nor our real-estate agent updated on anything going on with the loan process. We started the process in March of 2019 and we are now in Ju... read more
I got a VA loan through Liberty Mortgage, and it was not an easy process. I was constantly having to fill out forms, refill out forms, sign the same forms and send them back. So much so that my closing was moved a couple days because of it. Partly my fault I will admit my lack of understanding. But my biggest problem was that I made it clear that I did not have money to put down toward closing. On my pre-approval letter I misunderstood the wording on closing costs. I thought that Liberty was stating how much on top of my loa... read more
I entered my email address somewhere and started to get a lot of emails and texts from different lenders, but Noah went above and beyond when it came to pestering me. Even after he sent the first text, I politely responded letting him know my error, and asked him to remove me from his contacts. But that didn't stop Noah's persistent sales techniques in continuing to harass me via calls, texts and emails. Personally, I don't care for sales people in general, and don't appreciate it went they don't pay any attention to what yo... read more
Business response:
Chris, thank you for taking the time to give your feedback. I have checked our records, when you informed me that you made a mistake, I provided you the Lending Tree do not call number and then did not contact you again after that. If you did not give that number a call it is possible that multiple lenders could have still been contacting you at that point. I understand the home buying process can be stressful at times, but ultimately, we are here to help. For any further questions or assistance please reach out to me direct... read more
Very unorganized requested that I send documents twice. Also, requested a specific document 5 days before closing, that pushed closing back 3 weeks. Did not communicate well with my title company or realtor. I was glad when it was over.
I was emailing back and forth with someone and he said he needed to speak with me on the phone regarding my application. I gave him a day and time that we could speak. NEVER heard from him again. I have been emailing him asking him when we can speak. Nothing in reply. I also left a couple of messages and still nothing. It's scary when they have your social and then completely ignore you.
I received Rob's number from an advertisement my father rose past everyday. I went to the website to inquire obtaining a mortgage received an email to fill out the short application. I filled out the app and received an email stating I was approved anywhere from 60 to 65,000 he asked if I would like to move forward!?!?! I accepted and he contacted the realtor to assist me in searching for a home. I started to look at houses and found a house I love I contact ted Rob to see if the numbers will work and he emails me back to as... read more
Business response:
Thank you for your review. Im not exactly sure who you are or what you are talking about, but I wish you the best of luck moving forward.
Liberty Home Mortgage has a 4.7 star rating with 2,492 reviews.
Liberty Home Mortgage is open now. It will close at 6:00 p.m.