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Liberty Home Mortgage

4.7

About this business

Location details

6225 Oak Tree Blvd, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.72,489 reviews
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myasha lightninh's profile image
myasha lightninh 
9 years ago

Rob Dawson is AWESOME! He has helped me in the process of being a FIRST TIME HOME OWNER. Rob was professional, extremely knowledgeable and he is the epitome of patient. If you need a lender he is your guy!! It was a long 45 days but he held my hand the entire time. I am forever grateful! 

Business response:

Thank you Myasha. It was a pleasure working with you. Getting first time buyers into a new home is the most rewarding part of my job. Good luck in your new home! 

bethanne225's profile image
bethanne225 
9 years ago

I had a very unique situation. Other People have told me that they can't help me. Rob did everything that he could to help me get a loan for a house. When everyone else was telling me no, Rob told me yes. My family and I found our dream home. The perfect home to build a future together with a blended family. Rob kept in contact with me daily. Walked me through everything. Everyone around us had told us this will be a very long and stressful process. This process only took about a month for us and Rob made it non stressful fo... read more

Business response:

Thank you very much! I'm glad to be a part of your new home! 

momeoso's profile image
momeoso 
9 years ago

Rob Dawson is absolutely the best. He saved my house for me and my family! I can't believe how efficient, professional and knowledgable Rob is about lending. He always answered my call and answered all my questions and we closed in 3 weeks. Do yourself a favor and use Rob to handle your mortgage loan, you won't regret it. 

Business response:

Thank you! I'm so glad we got this done in time for you! Wishing you and the kids the best! 

ebruce68's profile image
ebruce68 
9 years ago

Would highly recommend Rob Dawson at Liberty Mortgage. He was extremely knowledgeable and helpful. I had many questions and did not have Internet access at the time. Rob made sure to explain, in detail, everything I had asked and also to meet with me to get all paperwork signed so that my loan was processed on a timely manner. 

Business response:

I'm glad to help! Thank you! 

meriah20's profile image
meriah20 
9 years ago

Rob was referred to us by a fellow coworker. When we had thought our choices had run out, Rob was very willing to work with us. Rob was very quick to answer emails and phone calls. He stayed in touch letting us know what was going on each step of the way and never made us feel like we were a "bother". We will definitely recommend Rob in the future to any perspective mortgage clients. Thank you Rob for your hard work and determination and tolerance with us. 

Business response:

Thank you very much and thank you for being so prompt with requested documentation...that makes my job much easier. Best of luck to you in your new home! 

brentleykellum's profile image
brentleykellum 
9 years ago

I recently worked with Donald Galvin on financing my new home based on a recommendation from our realtor. Mr. Galvin was able to close the loan in under 30 days from start to finish. He was incredibly responsive and took the time to walk me and my wife through every step of the process. He was organized with all of the documentation and kept in contact throughout the process making sure that we had all of our paperwork in order. I have worked with other mortgage brokers in the past and I can honestly say that I did not expec... read more

dianerussell07's profile image
dianerussell07 
9 years ago

I went with a bank to finance my house. They were terrible. They never returned calls, missed my finance deadline, etc. Donny Galvin was recommended to me by the sellers realtor. I called him around 2 weeks before I was supposed to close and he was courteous and diligent and closed me a couple of days early. I know if it weren't for Donny, I would not be in my house. 

Ciera Bonner's profile image
Ciera Bonner 
3 weeks ago

Had to jeep emailing and calling. Never received pre approval or any type of contact after submitting all requirements. Just did not work out. Maybe the contact person was busy with other high clients, not sure. I felt like I was not a priority for financing. 

clark's profile image
clark 
7 months ago

My husband and I were extremely frustrated with the process of this loan. Although our income situations were somewhat unique, in that we both work flex time, we were never at any point told that this was a particular issue. Just were given assurances that everything was "fine". We were told on multiply occasions that we would close on a certain date, only to have it be pushed back. We ended up closing nine days late. We also had to prod for updates, reaching out rather than having Liberty reach out to us. Then at times Ryan... read more

Business response:

Dear Mr. and Mrs. Clark, Thank you for taking the time to share your feedback. I sincerely apologize that your experience with Liberty Home Mortgage fell short of your expectations and caused you frustration during your home buying process. I understand how important and exciting this time should be, and I am are truly sorry that I added stress to it. I take your concerns regarding the communication, closing delays, and the handling of your unique income situation very seriously; and I promise to learn and improve from your ... read more

Frequently asked questions about Liberty Home Mortgage

How is Liberty Home Mortgage rated?

Liberty Home Mortgage has a 4.7 star rating with 2,489 reviews. 

When is Liberty Home Mortgage open?

Liberty Home Mortgage is closed now. It will open at 8:00 a.m.