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Liem Nguyen

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7579 reviews
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Janelle C.'s profile image
Janelle C. 
4 years ago

Documents I provided were requested for again. Sometimes my emails went unanswered and I needed to email again. The processing agent did call and email me with status updates which was good. Some of the final closing costs were rolled into the principal which I had asked to not happen but I didn’t want to delay closing so I just accepted it. 

Scott L.'s profile image
Scott L. 
4 years ago

Quick, easy, and saved us a ton of money! 

Leslie R.'s profile image
Leslie R. 
4 years ago

I was very pleased with the whole process. Liem did a great job! 

KENNETH T.'s profile image
KENNETH T. 
4 years ago

PennyMac has been our mortgage company for over 5 years. We are pleased with their payment plans, website and communications. We were very happy when this opportunity arose and we were able to go through PennyMac USA again. 

Philip B.'s profile image
Philip B. 
4 years ago

We felt there was a lack of updates on where our loan was at during the processing and review. We submitted our documents very quickly but then wait weeks to hear any progress. When the person came out to have us sign the new loan documents, they were completely wrong and we then had to wait again to have the documents corrected and set up another time that week for the notary to come back out and us resign all the papers. 

ASHLEY W.'s profile image
ASHLEY W. 
4 years ago

Documents were requested over and over again. Attempts to reach the team were sometimes left unanswered. 

RJ W.'s profile image
4 years ago

Great job 

Jena W.'s profile image
Jena W. 
4 years ago

The quick turn around 

Jacqueline F.'s profile image
Jacqueline F. 
4 years ago

The service was efficient, great, and easy to understand. 

Frequently asked questions about Liem Nguyen

How is Liem Nguyen rated?

Liem Nguyen has a 4.7 star rating with 579 reviews. 

When is Liem Nguyen open?

Liem Nguyen is open now. It will close at 6:00 p.m.