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Link House Care & Nursing Home - Country Court

4.1

Assisted Living Facilities
London

About this business

Wellness Assisted Living Facilities

Location details

15 Blenheim Road, London, SW20 9BA, United Kingdom

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4.179 reviews

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Fiona B

6 days ago

The environment and staff at Link House are excellent. The home is really clean and well kept while also homely and comfortable; the staff are friendly, responsive and caring. I am reassured that my dad is in the right place to meet his needs.

Business response:

Thank you so much for taking the time to share your kind words. Your feedback means a lot to us and encourages us to keep providing the best possible care and support for our residents and their families.Kind regards,

K D

a week ago

Our sister has been a resident for 8 months. She has settled well into the care home routine and is feeling confident enough now to start enjoying venturing further afield with the Activities & Entertainments Teams. The Management Team are very approachable by email, telephone or face-to-face meetings and update as often as we require. We visit Link House very regularly and irrespective of who is on duty in Reception, in the Kitchen, on Nurse or Carer rota on her floor we are welcomed and invited to join in with whatever is ... read more

Business response:

Thank you so much for your kind words. We're delighted to hear your sister has settled in well and is enjoying life at Link House. Your feedback means a lot to our whole team.Best regards,

Peter S

2 weeks ago

My uncle has been staying at Link House for around 6 months and is well looked after. Communication from management is timely, his room is clean and tidy and there are always staff on hand to help. Thank you.

Business response:

Thank you for taking the time to share your feedback. We're so glad to hear your uncle is happy and well cared for. Our team works hard to provide a safe and caring home, and your kind words mean a lot to us. Kind regards,

J D

a month ago

My mother always seems well cared for and she always praises the staff and says they are kind to her. She also says that the food is good. The staff also let me know if there is a problem with her health.

Business response:

Thank you for your kind feedback. We're so pleased your mother feels well cared for. Your words mean a lot to the team.Kind regards,

Penny H

2 months ago

Link House staff professional and very kind. They are hard working and always appear to be doing their best. Excellent team work. They look after my sister with care. Thank you all.

Business response:

Thank you so much for your kind words. We're truly grateful for your feedback. I'll be sure to pass your comments on to the team - it means a lot for them to know their efforts are appreciated.Kind regards,

C H

3 months ago

Link House is kept very clean at all times. The rooms are adequate but small. Bed linen could be better but I understand there must be a great turnover of sheets and pillowcases. I'm sure management work hard but I feel more interaction with residents would be appreciated. The carers are mainly extremely helpful and professional, maybe more attention to contacting room bound residents would be appreciated.

Business response:

Thank you for your thoughtful feedback. We appreciate your kind words about our cleanliness and staff, and will take your suggestions on resident interaction and linen quality to heart. Thank you for your support.Kind regards,

N K

3 months ago

Staff pleasant and friendly. Our friend is well looked after. Food looked nice and balanced.

Business response:

Thank you for your kind words. Your feedback means a lot to us! Kind regards

Peter B

3 months ago

The care home is very well organised and the staff are excellent in every respect. As stated earlier the home is very good and the gardens maintained to a high standard . I would recommend the home to anyone without a doubt.

Business response:

Thank you very much for your recommendation of Link House Care Home. We are delighted to hear how happy you are with our staff team.

Sachin S

3 months ago

Link House care and nursing has been wonderful to my grandmother. The staff are incredibly kind and support her in all facets. They are very friendly and treat her with dignity. She's made many friends at the home both staff and fellow residents and is enjoying her time here

Business response:

Thank you for your lovely feedback. We're so glad your grandmother feels happy, supported, and at home here. Your feedback means a lot to our team.Kind regards,