Link House Care & Nursing Home - Country Court

4.1

Assisted Living Facilities
London

About this business

Wellness Assisted Living Facilities

Location details

15 Blenheim Road, London, SW20 9BA, United Kingdom

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4.180 reviews

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Michael P

a year ago

My wife has been with you for 5 years the care given and medical expertise is wonderful I have no complaints any concerns I raise are promptly and effectively dealt with. Whilst my wife is non verbal her facial expressions radiate her contentment.

Business response:

Thank you for your lovely review. We're very grateful for your kind words and for the trust you've placed in us over the past five years. It means a lot to us all.

Simone S

a year ago

My mum has been a resident at Link House since August 2020 and the care she receives there is excellent. The staff are really great and do a wonderful job. The food looks really good and is varied and always something special is done at festive times of the year. I would recommend Link House to anyone looking for a residential care home for themselves or a loved one.

Business response:

Thank you for your lovely review of Link House Care and Nursing Home. We appreciate your kind feedback and positive words. It's lovely to hear that you and your mum enjoy the Christmas activities and food. Your recommendation means so much to us - thank you.

Philippa B

a year ago

Dad has been here since June this year and the positive changes to his physical and emotional well-being have been amazing and he seems to get stronger and happier every day. All the staff at every level are kind, caring and friendly, making us feel very welcome. Would have no hesitation in recommending Link House!

Business response:

Thank you for your lovely feedback! We're delighted to hear about the positive improvements in your dad's well-being. Our team is dedicated to providing a caring and welcoming environment and it's rewarding to know we've made an impact. We greatly appreciate your recommendation! Kind regards.

Jillian C

a year ago

Dad has settled well into Link House. It was a difficult decision as a family for Dad to move out of his flat but it has proved to be a positive change. The care is fantastic and the team treat Dad with care and respect and interact with him regularly. They are kind and welcoming and we are very grateful to them for looking after him. I would thoroughly recommend Link House.

Business response:

Thank you so much for your kind words! Our team is dedicated to providing compassionate care and ensuring a positive environment for all our residents. We truly appreciate your recommendation and are grateful for the trust you've placed in us to care for your dad! Thank you.

Judith C

a year ago

All the staff at Link House are friendly, caring and kind. My mother has been a resident for over 2 years and is now bedridden. She is treated by staff with both care and dignity and a great deal of patience. The nursing and care staff are always approachable to ask about any issues or care needs. You can even phone up if you are unable to visit in person. The food provided is of an excellent standard. Since the new manager arrived there has been an increase in activities and events.

Business response:

Thank you for your kind words about Link House. We're glad to hear that your mother feels well cared for and that you appreciate the approachable nature of our staff. We continuously strive to provide excellent care, food and engaging activities for our residents. Your feedback is truly valued! Kind regards.

Sarah S

a year ago

The carers always treat Mum with respect, kindness and dignity. The team are always friendly and keeps us as relatives informed. They make us feel part of the big family. The team always make sure Mum is in good health and always keeps me informed of any issues. The team are all amazing and looks after my mum so well, it means a lot to me.

Business response:

Thank you so much for your heartfelt review. We are truly touched by your kind words and are delighted to hear that your mum is receiving the respect, kindness, and dignity she deserves. Our team takes great pride in fostering a friendly and inclusive environment, and it's wonderful to know that you feel like part of our family. Your feedback means a lot to us and motivates us to continue providing the best care possible. Thank you for your trust and support.Kind regards, Alex

J R

a year ago

A well-designed purpose build building. Friendly and helpful staff. Well organised despite constant staff shortage.

Business response:

Thank you for your positive feedback. We're glad to hear that you appreciate the design of our facility and find our staff friendly and helpful. Our team is dedicated to maintaining a well-organized and supportive environment. Your recognition of their hard work means a lot to us. We remain committed to providing the best care possible and continuously improving our services. Kind regards

C R

a year ago

I look forward to visiting my mother, who has nursing care needs and now lives at Link House. Her needs are very well met at the home and I am pleased to say on her behalf that this means a lot to her and makes us feel content in her situation.

Business response:

Thank you for your kind words. We're delighted to hear that your mother is receiving the care she needs and that you feel content with her situation at Link House. Our team is dedicated to providing the best possible care and support, and it's rewarding to know that our efforts are making a positive impact on both your mother and your family. We look forward to continuing to meet her needs and ensuring her well-being. Kind regards.

Jean W

2 years ago

My Mother has only been a resident in Link House for a short time but to date, I have been pleased with the care she has received. When you enter there is a warm homely atmosphere and a courteous greeting. All members of staff have been friendly, helpful, and attentive and I feel that my Mother has been treated with dignity and respect. As my Mother chose not to get up the staff kindly moved her bed so that she could look out of the window which I thought was very considerate. Although she has a poor appetite my Mother has b... read more

Business response:

Thank you for sharing your positive experience with us. We're delighted to hear that your Mother has been receiving warm, attentive care at Link House. It's heartening to know that our staff's kindness and consideration have made a difference for your family. We remain committed to providing the best possible care and support for your Mother. If you have any further feedback or questions, please don't hesitate to reach out. Kind regards.