The Listings Optimization Agent continuously scans your profiles and competitor content across Google, Apple, Facebook, Yelp, and more—spotting gaps, errors, and missed opportunities the moment they appear.
It identifies the changes that matter most—whether it’s keywords, categories, photos, or Q&A—and prioritizes them by their potential to boost rankings, traffic, and customer engagement.
With built-in brand controls, the agent can implement updates across all your listings automatically, ensuring every change is accurate, consistent, and aligned with your business standards.
The Listings Optimization Agent automatically monitors your business listings across Google, Apple, Yelp, and more. It detects what’s missing, outdated, or underperforming, pinpoints opportunities, applies high-impact, targeted improvements to keywords, categories, photos, attributes, and Q&A, and keeps your profiles optimized to drive higher rankings and customer engagement.
Over 85% of your traffic comes from Google. Optimize your presence on Google and rank high in local searches by building accurate and attractive Google Business Profiles. Feature reviews on your Google Knowledge Panel, engage visitors through Q&A, Services, Google Posts, appointment request links, and more.
Create attractive and engaging Apple Place Cards to ensure you are found and selected by users within the Apple ecosystem including Apple Maps, Messages, Wallet, Siri, and more.
Birdeye’s FAQ & Content Builder uses AI to generate location-specific FAQs and structured rich content for your listings and location pages, based on customer queries, reviews, and search trends. It helps your business rank for long-tail questions, improve relevance on platforms like Google and ChatGPT, and drive more high-intent traffic to your locations.
Generic SEO tools weren’t built for brick-and-mortar businesses. Birdeye’s Local Visibility Engine analyzes your market, industry, and geography to recommend the exact keywords, directories, and citation sources that move the needle for local discovery.
Manage your discoverability across locations with detailed insights into your listings' accuracy and Google Business Profiles. Track keyword rankings and get actionable, AI-generated recommendations to improve local SEO.
Identify your top and bottom performing locations on Google with ease. Dive into location-level keyword rankings to optimize for the most relevant keywords. Get a quick snapshot of your Google profile accuracy and fix any issues in just a few clicks to ensure your profiles are always 100% accurate.
Streamline your Yelp management to boost visibility, build trust, and attract more customers. Birdeye Listings simplifies Yelp profile management by allowing businesses to monitor, update, and optimize their Yelp presence directly from one dashboard.
Connect with Facebook users by building compelling Facebook Business Pages with recommendations, social posts, and options to connect via Messenger.
Create and manage accurate business listings and an online business presence across key industry-specific online directories that are good-to-have for your business.
Boost your SEO and stand out on Google with your own personalized Birdeye profiles. Highlight your business information, showcase your reviews, and convert leads into customers.
Effortlessly create and publish vital business information for each location from a centralized dashboard. Manage details including addresses, hours, services, media, and 50+ additional fields to ensure accuracy.
Duplicate listings can confuse customers and hurt your online presence. Birdeye Listings identifies and suppresses duplicates across directories, ensuring your business information is consistent and accurate everywhere.
Scan your business listings across the web to uncover how you rank against industry benchmarks and the competition. Identify gaps and fix them to improve your online presence.
Improve your SEO ranking and attract more customers with AI-generated business descriptions tailored to Google’s algorithm.
Access a complete library of reports with key metrics on listing performance — like site traffic, call volume, and keyword ranking, and address red flags in real-time.
Birdeye is a leader on the Grid® Report for Local Listing Management with a high customer satisfaction score. 95% of users recommend Birdeye, the #1 AI listings platform for multi-location brands.
“With Birdeye, we’ve increased our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.”
“Birdeye gives our company instant credibility and makes getting reviews easier. We’ve seen an increase in customers contacting us directly from online, which gets our foot in the door. Birdeye also helps us build trust with customers, which is invaluable.”
“Birdeye brings the cacophony of 50+ location directory listing and reputation management down to a harmonious blend through a single, intuitive platform. Birdeye's solution has given me the perspective I need to effectively manage our expansive footprint.”
“Our online reviews have increased exponentially! As a result, we’re getting more business because we know our potential customers make buying decisions based on current customer reviews. It’s a cycle — and it works!”
“We’ve dramatically improved our online reputation. We have a direct connection to our customers that we’ve never had before — and with that, we’ve improved customer retention and customer experience.”
“I’ve loved watching our reputation transform from dismal to extremely healthy. Birdeye has one of the easiest platforms and teams to work with and has outperformed the others we've tried. This is a big deal!”
“Birdeye makes it easy to give your customers a number of different ways to reach you. They’ve been an integral part of us reducing our customer cancellations by over 50% this year.”
“From diner manager to regional vice president, every person using Birdeye can filter and fine-tune the platform to make it work best for them.”
“We are laser-focused on the patient experience from the top down. With Birdeye, we’re able to get a detailed look at our patients, our successes, and areas where we could improve.”
“Birdeye saves us time, improves our hospitality efforts, and helps us be strategic. The platform allows us to keep all of our attention on the guest experience, not on technology.”
“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online.”
“Patients always tell us how great we are. Now our patients can tell everyone else. Easy to use, set up and Birdeye maintains it.”
“You spend your time turning clients into evangelists, and then Birdeye will give them a platform to evangelize to the masses. It’s a perfect system. Everybody wins.”
There are hundreds of online directories that include information about your business, including store hours, phone numbers, addresses, menus, and more. These sites make it easier for your business to be found online and for potential customers to reach you.
Local listing management software, also known as business listing management software, provides a central hub for managing and updating your business information across online directories with ease.
Maintaining accurate, up-to-date, and consistent business information wherever your customers are likely to search for you is critical for getting found online, improving online visibility, and preventing customer service issues caused by incorrect information about business hours and service offerings. Listings management software also positively impacts your local SEO, helping you further to be found by your customers.
If your listings information, such as business name, address, or phone number, is incorrect on major directories such as Google, Facebook, or Bing, your potential customers will have a bad experience when they try to contact you. It will also hurt your local SEO, bringing down your Google rank and diverting business to your competitors.
Managing your business profile manually across hundreds of sites is cumbersome and error-prone. The problem is exacerbated if you have multiple locations to manage. A listings software makes it easy to manage online listings, ensures your business information across locations and sites is up to date, and helps you win more customers. Local listing management software also makes it easy to update information across directories in seconds should your business hours or service offerings change.
Birdeye Listings lets you:
Apart from your name, address, and phone number, Birdeye allows you to update 60+ fields, helping you rank higher on Google and appear more attractive to customers. From one dashboard, you can update your business hours, photos, videos, COVID-19 updates, keywords, services offered, appointment links, social profiles, and more.
You can measure the impact of your business listings by tracking metrics such as the impressions and views on your profile, inbound interest in the form of calls or website visits, and the messages you receive from sites like Google and Facebook. Birdeye Listings comes with these reports out of the box, making it easy for you to track, optimize, and report your listings performance.
Data aggregators such as Foursquare partner with multiple business directories and push information on your behalf to these sites. However, no single aggregator can provide coverage for all the sites that matter to your business. To overcome this challenge, you need a listings management software that supports both aggregators and individual business directories, thereby increasing your reach.
Birdeye Listings helps you manage your online presence and make sure your business information is accurate on over 100 sites across multiple industries and countries. These sites include Google, Facebook, Bing, Nextdoor, Healthgrades, Avvo, and TripAdvisor. Check out the complete list of sites that Birdeye Listings supports here.
Yes, you can. Birdeye pushes your business details to over 100 sites automatically from a centralized business profile. Once you update your business details within Birdeye, your details will reflect on Google, Facebook, and Bing in real-time and on other sites within 3-5 days.
Yes, it does. When it comes to Google’s local SEO algorithm, nearly 60% of your ranking is determined by your Google Business Profile, listings, and reviews. Birdeye helps you manage these easily and helps you conquer local SEO and rank higher. Check out this on-demand webinar to learn more about Google's local search algorithm and how Birdeye can help you stay ahead of the curve.
