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Lithia Nissan of Fresno
- Car Dealers
- Fresno, CA
About this business
Location details
5580 N Blackstone Ave, Fresno, CA, 93710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I took my car for a oil change. Jasón Johnson explained..." I took my car for a oil change. Jasón Johnson explained and recommended the 60,000 thousands miles service for my car Frontier 2009. Service Rear Differential, CVT Transmission Service, Premium Fuel Injection, and Cooling System Service
Business response:
Thank you for taking the time to leave us a positive review, Alicia! We’re so pleased that Jason made your experience so enjoyable at Lithia Nissan of Fresno!
"Came in on Saturday the 15th of February to get battery..." Came in on Saturday the 15th of February to get battery replaced. Name on receipt says Tanner Lawson. It was an older gentleman. Tanner dropped the ball and didn't inform the next employee after he left. Waited 3 1/2 hours to get battery replaced.
Business response:
We appreciate your review! Thank you so much for your business.
"The guy who sold me my vehicle was awful. He ripped me..." The guy who sold me my vehicle was awful. He ripped me off of another set of keys and was very aggressive. Because of him, I will take my business elsewhere for my next purchase. However, I’ve been using the service department for about 20 years. They all have always been wonderful.
Business response:
Thank you for leaving a review! We are sorry to see that you had a negative sales experience with us. We would love for you to contact us if there is anything that we can do. However, we are very happy to hear that you have been a long-term client for our service department! We hope that we continue to exceed your expectations.
"Good service we walk in no pressure to buy nothing they..." Good service we walk in no pressure to buy nothing they answered all our questions I think u guys should maybe also have females sale person too
Business response:
We aim to provide the same great service you experienced with each and every one of our customers, and feedback like yours lets us know we’re on the right track. We hope to see you again soon!
"oil change" too long, I was supose to have a diagnostic test. to see why alarm didnt work. that didnt happen.. ai explained my window was broken to steal item in car.
Business response:
Thanks again for choosing Lithia Nissan of Fresno! We strive to provide the highest quality service in Fresno, and are happy to have delivered such a satisfactory experience. We hope to see you again the next time you are in the market for a new ride!
"Light is out" An appointment was made to replace a light. Was informed that it wasn’t just a bulb but a part containing many components. Will wait until another light goes out to justify the $600.+ charge.
"Oil change" Made spot for oil change had coupon waited while car worked on car completed before I thought it would be. this is a pain in the butt that I have to keep completing this survey change your comment box it is not customer friendly this is the 5ymth and last time I will complete this I will delete it. Dont know the name of the girl who made appt for me dont know name of mechanic. Only know the name of the service writer. Is this enough
"Frustrating start but finished well" I was very upset when I arrived and was told they wouldn't have time to do my 90k mile service, which is what I had specifically made an appointment for to get it done before leaving on vacation. I went around and around with the salesman who seemed rather inexperienced. When I finally got him to get the manager, the manager told him to get it done. So, after everything, I did get the service done for which I had made my appointment.
"SUPER LONG WAIT." Jason who helped my out was awesome. Seriously what is the point of having an appointment for an oil Change?!?!!!!! You take it at the scheduled time they tell you and hour but it’s done in 3 hours!! So stupid! Poor management is the cause of this.
Frequently asked questions about Lithia Nissan of Fresno
How is Lithia Nissan of Fresno rated?
Lithia Nissan of Fresno has a 4.3 star rating with 4,019 reviews.
When is Lithia Nissan of Fresno open?
Lithia Nissan of Fresno is open now. It will close at 8:00 p.m.