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Londonderry Dodge Chrysler Jeep Ram
- Automotive
- Edmonton, AB
About this business
Location details
13333 Fort Road Northwest, Edmonton, AB, T5A 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I do not recommend this place to anyone Worst place Liars crocks I will never spend a penny here Evil place to be đšâ ď¸Â
3rd in line when service department opened. Was told that it would be a 1.5hour wait but somehow it was over 3 hours for just a simple oil change.Â
Business response:
We value your input and apologize for your experience Charlie . -RaeleneÂ
there is nothing to sayÂ
Business response:
Hey Harpreet. I would love to hear about where we may have fallen short in our dealings with you. If you have a moment, please reach out to me at 780-265-0957 or email me at gsm@londonderrydodge.com Thanks, Jamie Harms General Sales ManagerÂ
Terrible communicationÂ
Business response:
Sorry to hear about your experience Bubacarr, we will work on better communication moving forward. - Jamie Harms General Sales ManagerÂ
I didn't get consistent status updates on my vehicle, transportation to dealership was subpar due to poor Uber service, expectations we unclear for when my vehicle would be ready and they did not take my email, so I can't give them meaningful feedback.Â
Business response:
We value your input. We apologize for the lack of consistent updates and transportation issues. We will look into this issue and work on fixing it.Â
Grease residue was on front drivers side fender. Cleaned it off to discover scratches. Hopefully it will buff out. Also toonies and loonies and a $ 10.00 bill went missing from center console after service. Very disappointed most likely wonât be returning there.Â
Business response:
thank you Mike for the opportunity to make things right -RaeleneÂ
Told them the problem and wasnât fixed so now I have to back and wait again cause I did tell them the problem but they didnât fix itÂ
Business response:
I'm glad to see we were able to resolve the issue ,thanks again for your business -RaeleneÂ
I recently brought my car in for an oil change and left with an estimate for repairs totalling near $10,000. I took my vehicle into another shop and received an estimate for near the same repairs at a fraction of the cost. I wonât be back to Londonderry.Â
Business response:
Hi Jennifer, we would be happy to work with you on the repairs if you would like to complete them. Please give myself or Raelene a call at 780-473-6388, and we can work with you to make a plan. Raymond Sinclair General Sales ManagerÂ
Bought my ram 1500 from Londonderry dodge brand new in 2019. Exactly 2 weeks after warranty expired my rear transfer case needed work, that costed $2500 then a month later my A/C failed, costing another $1000. Whatâs next? Bought two trucks back to back from them, wonât ever buy there again.Â
Business response:
We apologize for the situation, and we are trying to work with you to resolve it. Raymond Sinclair General Sales ManagerÂ
Frequently asked questions about Londonderry Dodge Chrysler Jeep Ram
How is Londonderry Dodge Chrysler Jeep Ram rated?
Londonderry Dodge Chrysler Jeep Ram has a 4.4 star rating with 7,193 reviews.Â
When is Londonderry Dodge Chrysler Jeep Ram open?
Londonderry Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.Â