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LOTTERIA Fullerton
- Fast Food
- Fullerton, CA
About this business
Location details
150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Horrible service bad wait and also messing up orders we order a chicken bowl and we got a beef and also messing up the fries order and the bowl we got a half eaten bowl half cooked rice
Business response:
It's regrettable to hear about your disappointing experience at LOTTERIA Fullerton, Philip. I sincerely apologize for the horrible service, long wait time, and the multiple order mistakes including receiving beef instead of your chicken bowl and incorrect fries. Getting a half-eaten bowl with half-cooked rice is completely unacceptable, and I understand your frustration with these serious issues. We will address these problems immediately to ensure this never happens again and work hard to restore the quality and service sta... read more
The hype is finally dying down. If you want to try it, I'd recommend going between the lunch and dinner rush. Went today at 4:45 pm and there no line to order and there were about 6 cars in the drive through. By the time we left an hour later, the drive through had a dozen cars and there's was a small line of about 8 people in the restaurant. As you enter, you order at the counter. There's seating inside and outside. The employees were friendly, which was the highlight. The restrooms require a code which is 1797 as of tod... read more
Business response:
Thank you for bringing this to our attention, Jon. We sincerely apologize that your burgers and fries weren't served hot and that the seasoning packets didn't enhance your meal as expected. We understand how disappointing it must have been when the food quality didn't meet your expectations, especially compared to other options nearby. We're glad you enjoyed our cup bingsu and found our employees friendly, and we appreciate you giving the bibim rice burger a try on your return visit. We'll work hard to make sure your next vi... read more
Frequently asked questions about LOTTERIA Fullerton
How is LOTTERIA Fullerton rated?
LOTTERIA Fullerton has a 3.5 star rating with 538 reviews.
When is LOTTERIA Fullerton open?
LOTTERIA Fullerton is open now. It will close at 10:00 p.m.