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150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
처음에는 시행착오인지 몰라도 조금은 부족했으나, 지금은 충분히 좋아졌고, 주문하고 음식 나오는 것도 납득가능한 수준이다. 맛도 좋아졌고, 손님응대하는 것도 많이 발전했다.
Business response:
Hi, Yohan. We appreciate the kind words and are glad we could provide you with a positive experience!
Got to eat the shrimp burgers today and it was unexpectedly very good. It was soft inside and crunchy outside and can taste the shrimp.
Business response:
Hi, Joan. Thanks for taking the time to share your positive experience. We truly appreciate it!
First time coming to try this place and I just have to say the staff is terrible. The workers look like they hate their job. I'm not sure where they go but they seem to enjoy hiding from customers rather than actually helping them. That's why I had to order at the kiosk. Some girl then came out called my order number and left the food on the counter and went back to hiding. I'm not sure what kind of place you're running but it's definitely not a restaurant worth coming back to. The food was mid quality at best. At least the ... read more
I remember all the hype about this place, but I waited months after the opening to give them time to get their stuff together. service was fine and fast. But I think that's where the good stuff stops. Tried the double bulgogi burger and unfortunately it was coldish. And it was not a down time either, I came Sunday lunch time and there were no tables left. So not sure why they felt they had to precook the burger and not keep it warm at least. It has a sweet mayo, meh, and tons of lettuce which was nice. Fries were crispy and ... read more
Had a genuinely frustrating experience at Lotteria in Fullerton. The food quality was shockingly poor--everything tasted like it had been sitting out way too long. My burger was dry, barely warm, and just bland across the board. Nothing tasted fresh, and the textures were off enough that I didn't even want to finish it. Honestly, it reminded me of the decline you see at places like KFC or other big fast food chains that lost their edge where consistency drops, quality slips, and it starts to feel like nobody's paying attent... read more
The chicken bowl was my favorite, drove over here the other day looking forward to it but found out that they don't sell chicken anymore
Business response:
Thank you for being a loyal fan of our Chicken Bowl. We sincerely apologize for the disappointment and inconvenience you experienced after driving to visit us, only to find that the menu had changed. As we continue to refine our offerings at this location, we occasionally make difficult decisions to streamline our menu to ensure the highest quality for our core items. Your feedback is incredibly valuable to us, and we have shared your request with our culinary team to help guide our future menu planning and potential seasona... read more
Do not ever go here. This place turned into a joke. Today, I went here for late lunch. This was my second time visit after the grand opening. Inside of the restaurant was empty, and I could understand the exact reason right after I received my order. I ordered one bulgogi burger combo, and it was an absolute trash for almost 14 dollars. French fries were cold, and the beef patty inside of the hamburger was very small and super dry. The bulgogi burger sauce wasn't the same sauce that I tasted during their grand opening. This ... read more
Business response:
Thank you for providing such detailed and thorough feedback regarding your recent visit. We sincerely apologize for the significant disappointment you experienced. It is truly regrettable to learn that the food quality and freshness you encountered did not reflect the standards we strive to maintain, especially compared to your experience during our grand opening. We take your specific observations regarding the changes in our sauce, the texture of the patty, and the freshness of our produce very seriously. Providing a meal ... read more
Worst fries I have ever tasted. The powder makes it even worse. I'm glad I wasn't the one that had to wait in a 3 hour line during the grand opening months ago. The burgers are so meh, nothing special. I'm sure this place will close down as nobody really goes there anymore. This place makes McDonald's look appetizing. Don't waste your money or hunger here. Service was also meh.
Business response:
Thank you for sharing your constructive feedback to help us improve. We sincerely apologize that our food and service did not meet your expectations and that your experience was disappointing. We take your comments regarding the flavor profile of our seasoned fries and the quality of our burgers very seriously. Providing a unique and satisfying meal is our top priority, and it is clear we fell short during your visit. Please be assured that we are sharing your feedback with our culinary and service teams to re-evaluate our p... read more
This place is straight up overpriced.Garbage do not waste your time went there the other day after all the hype was over.Those burgers are tiny and disgusting
Business response:
Dear Michael, please accept our sincere apologies for the unsatisfactory experience you encountered. We regret that our burgers did not meet your expectations, and we acknowledge your feedback regarding the pricing and portion sizes. We are committed to providing a superior dining experience at LOTTERIA Fullerton and understand your disappointment. We are taking steps to improve our service and ensure a more positive visit in the future. We appreciate your honest feedback and look forward to the opportunity to serve you bett... read more
LOTTERIA Fullerton has a 3.6 star rating with 653 reviews.
LOTTERIA Fullerton is open now. It will close at 10:00 p.m.