Lyle House Care Home - Country Court

J F 

on Carehome.co.uk

8 years ago

Very happy until my mother had an experience with going to bed at night. The management and carers kept me informed and between us, we have tried to resolve the situation and are still trying to deal with this matter at present. Her carers are doing the best allowing for this difficult time. 

Valerie 

on Carehome.co.uk

8 years ago

My mother (96) has been resident in Lyle House since November 2017, she has now settled in which took a little time but she is there now and is being cared for by the staff which have been looking after her needs. In the past, she was living in her one-bedroom council flat at the hands of her carers who sometimes did or did not turn up, giving or not giving her food and medication. Now at Lyle House, this is always being done with the love and care by the majority of the carers, whenever I have visited my mother, her room is... read more

Stephen S 

on Carehome.co.uk

8 years ago

Upon secured entry, you are met with a friendly receptionist and/or homes manager who is always available to answer any questions. The carers are always polite and keep you informed how your relative is doing. There always seem to be cleaners working and all areas are clean and tidy. As a frequent visitor, the standards of excellence are consistent. 

Kerry D 

on Carehome.co.uk

8 years ago

Lyle House is kind and caring. Staff took the time to get to know my mother, and connected well with her. She was happy, comfortable and safe. During her last month, December, utmost support and kindness was offered to her and to myself and my sister. I am glad we were able to place Mom at Lyle House. 

E A 

on Carehome.co.uk

8 years ago

My mother has been a resident at Lyle House for six months and has advanced Dementia. I am very happy with the care she has been receiving. The staff are very friendly, obliging and kind. The atmosphere is very pleasant and everyone is very helpful. The care home is always very clean and well presented. My visits to mum are always fun as the staff keep everybody's spirits lifted. I would definitely recommend Lyle House to anybody needing care for an elderly family member or friend. 

Stephen H 

on Carehome.co.uk

8 years ago

I am very happy with the care and service my mum gets at Lyle House. All staff and management are friendly and welcoming. 

Michael K 

on Carehome.co.uk

8 years ago

My friend stayed at Lyle House for respite care for two and a half weeks. Both she and I were happy with the home and the care. I would recommend this home to anybody who requires care. Lovely, happy people. 

Suzanne M 

on Carehome.co.uk

9 years ago

The staff at Lyle House are always welcoming and the care they give to my mother is very good. I am kept informed of important issues related to her health and her key worker always takes the time to check that I am aware of everything related to her care. The food is good and my mother says that she enjoys the choices on offer. The standard of cleanliness is very high and my mother always looks clean and well presented - something she would not do if she was at home. 

David R 

on Carehome.co.uk

9 years ago

The Home is bright, clean and welcoming. All the staff that we have come in contact with are friendly. They are also caring and attentive towards the residents which is our top priority. The activities do seem to have improved and the staff, some of which we have not met before so presume are fairly new, only added to the happy atmosphere.