Lyle House Care Home - Country Court

Maryna B 

on Carehome.co.uk

5 years ago

My mum has been at Lyle House for approximately 9 months now and we couldn't be happier with the care she is receiving. It's so true what they say 'A companies culture filters from the top down.' When you meet the manager at Lyle House, you will know what I mean. He is so attentive, caring and helpful, both with residents and their families. It has been our experience that any of the staff that we have had dealings with (from the reception team to the carers to the activities team to the kitchen staff) are all friendly and h... read more

Claudia 

on Carehome.co.uk

5 years ago

My mother has advance stage dementia and has been at Lyle House for a couple of months now. From the outset, the manager has provided myself and the rest of my family continuous reassurance and support in making the transition as smooth as possible. The manager has shown compassion and absolutely understood all the challenges we faced and my family are all very pleased with the way things have been handled. It is apparent that all the staff are very hardworking. The carers have made me feel so welcome and always provide an i... read more

Karen H 

on Carehome.co.uk

5 years ago

From the day we visited Lyle to view the suitability for our mum we have been impressed with the high standard of care, facilities, knowledge of staff and cleanliness of the care home. Just over a year later we are still very happy with the care Mum receives and standards have not dropped. The staff have been amazing during lockdown keeping families connected via Skype. Thank you. 

Lynn T 

on Carehome.co.uk

5 years ago

This is a very caring home and I would like to say that my sister seems to have adapted well to her new life there. On visiting, the staff are quite attentive to her abilities and needs. It has been difficult for everyone during the Covid pandemic, so visiting has been limited but my sister has been cared for and is happy in her environment. Thank you. 

Desiree B 

on Carehome.co.uk

5 years ago

My mother joined Lyle House in January 2020. All of the staff have been incredibly helpful and kind especially throughout the pandemic, keeping the lines of communication between my mother and the family open and accessible. The Well Being and Activities coordinators provide stimulating entertainment and the catering staff serve up food that would not be out of place in a central London restaurant. My mother is unable to articulate her feelings in words but the joy on her face and constant laughter is a firm indication that ... read more

Sophie F 

on Carehome.co.uk

5 years ago

I am so happy with the care from the staff working at Lyle House. My nan has been in the home since the end of last year and I had my first visit with her in April. The staff at reception were very polite and helpful, especially with the COVID testing routines. My nan was brought down to me and it was amazing to see her after such a long time. It is obvious that she is very well cared for and when the team member came to collect her, he showed care, comfort and attentiveness towards her. The room used for visits is very beau... read more

Carol H 

on Carehome.co.uk

5 years ago

My sister and I would like to thank the manager and his wonderful team for all the care and attention that they gave to our late mother. From the time she arrived in January until her passing in April, she was so well looked after. We couldn’t have wished for better care, so thank you all so much. It was comforting to know that our mum was so well looked after with dignity. Even after her passing, we were supported professionally and with great care. We would not hesitate to recommend the manager and his team at Lyle house. ... read more

Natalie F 

on Carehome.co.uk

5 years ago

Mum is very happy at Lyle House, which I believe is down to the friendly, supportive and professional staff as well as the other residents. Mum loves taking part in activities as it keeps her brain active. At Lyle they always mark special dates such as patron saints days, valentines, international woman's day and so on as well as the resident's birthdays and Christmas so they can still enjoy themselves in the absence of loved ones. It was Mum's first Christmas and Birthday away from us and first without my dad and, although ... read more

Angela H 

on Carehome.co.uk

5 years ago

Lyle House is a fantastic residential care home for dementia and Alzheimer's. My dad has been a resident since October 2020 and has settled well since being there. He is mixing with the other residents and is less anxious. He was deteriorating at home, but is calmer and settled with the care of the staff at Lyle House. They are aware of the needs of the residents and provide a lot of hard work, support and care. There are always activities and things to do and make an effort on all occasions. Lyle House is clean, welcoming, ... read more