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Lyncroft Care Home - Country Court
- Assisted Living Facilities
- Wisbech
About this business
Location details
81 Clarkson Avenue, Wisbech, PE13 2EA, United Kingdom
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My mother has only been a resident for three weeks but I have already personally experienced the caring attitude of staff. On my first visit two members of staff spent considerable time explaining things to me and how they were coping with some of Mum’s issues. Mum’s move to Lyncroft from an assessment facility, after 6 weeks in hospital, was delayed because of a mix up over a covid test. Lyncroft alerted me to the situation and kept me fully informed. I even had a call on the morning of the move to say that she was on her w... read more
Business response:
Thank you for taking the time to leave a review for Lyncroft Care Home. We are very pleased to hear that you're happy with our care for your mother and we are delighted that she has settled in so well with us. It is a pleasure to care for her as part of our Lyncroft family.
Mum was in Lyncroft from February 2020 until, sadly, she passed in April 2021. COVID visiting restrictions made Mum's last year difficult and we missed her very much when we could not visit. As a family, we can not praise the staff and the home enough for the care and attention they have given my mum during her time in Lyncroft especially in her final weeks and days. In Mum's last few days when we visited, we were looked after also and we appreciated the support given to us in such a difficult time. It is truly a family feel... read more
Business response:
We can only thank you for entrusting such a precious lady into our care. It was a pleasure to look after her and get to know you all over the last year. Thank you for your lovely words and we all send our regards to the whole family.
The care provided to my mother during these very difficult 'Covid' times has been excellent. This together with the regular, very informative and considerate updates regarding the 'Covid' situation and visiting opportunities has been really good and very much appreciated.
Business response:
Thank you for taking the time to leave a review for Lyncroft Care Home, we are delighted that you are so pleased with the care of your mother and our communications during the current pandemic. We appreciate all comments and feedback, especially during these difficult times.
Excellent friendly and first class service. Would definitely recommend this care home, they treat all their clients like one of their own family members. Food and choices is excellent and very tasty. All staff are very professional and friendly.
These past months with Covid on the horizon, have been really hard. Not being able to visit, hold hands, kiss or have any closeness to my mum were almost unbearable. The only consolation is that I know she is being cared for to the same standards as I would use myself by the staff at Lyncroft.
My Grandad has been a resident at Lyncroft for around 6 months now and I honestly cannot recommend this wonderful care home enough. He was used to seeing myself and my children daily before the pandemic and has had a lengthy hospital stay, moved from sheltered housing to a care home, all during lockdown, all whilst not seeing his family. The staff have been amazing. They have treated him like family and to see and hear how happy, settled and content he is is all I could have ever wished for. He has been experiencing falls ju... read more
Business response:
Thank you so much for your lovely words and support. This is a wonderful way for our whole team to feel appreciated for the selfless hard work they do and is testament to the way the home is Managed. We hope to throw open the doors to you and your family in the not to distant future.
As the son of a resident going into care during lockdown, I've been extremely impressed with the way Lyncroft has managed his arrival and ongoing care during a very challenging time for both the home and him.
Business response:
Thank you for taking the time to write a review for Lyncroft Care Home, we appreciate your feedback and comments. It means a great deal to our staff team to hear that you are so pleased with the care of your father and we are delighted that he has settled into the Lyncroft family.
The care that my father has received since he has been at Lyncroft Care Home has been second to none. He has been there since April 2018 and I couldn't wish for a better place for him, he is so happy and the staff love him. I'm happy because he's happy.
No one likes to see their dad in a home, but when you see him so well looked after and cared for to an extent that all the carers treat your dad as one of their own, you know he is in the best place. I can not ever thank them enough.
Business response:
You are all so kind and it's our pleasure to look after such a lovely man, full of smiles every day.
Frequently asked questions about Lyncroft Care Home - Country Court
How is Lyncroft Care Home - Country Court rated?
Lyncroft Care Home - Country Court has a 4.8 star rating with 89 reviews.
When is Lyncroft Care Home - Country Court open?
Lyncroft Care Home - Country Court is open now. It is open 24/7.