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7 Boylston Street, Chestnut Hill, MA, 02467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I was in dire need of covering up my outgrown balayage. Madison Reed was able to do just that and restored my color beautifully. I was very happy with the all over color and went from a brown/caramel balayage to chocolate brown and the color is fabulous! I would give the color process and stylist for this five stars. Unfortunately, the blow out soured the experience for me. The other stylist who did it didn't seem to really know curly/thick hair so my hair looked a bit frizzy leaving the salon. Also, the stylist had bu... read more
Business response:
Hi Brittany, we are so happy that you love your color but we are saddened to hear about your blow dry experience. Customer experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is a 5-star.
The service was horrible and the total experience was not what I was expecting. I could have done the same job at home and saved $75. It was not all welcoming when I first entered. I didn't get any of the "consult" that was advertised. I had booked a full color but was convinced to doing a roots + gloss. I got home and noticed stray grey hairs in the back - so that was obviously was not a good choice. The colorist was friendly, but moved on to another client when the timer was set. There was another staff who washed my hair ... read more
Madison Reed Hair Color Bar Chestnut Hill has a 3.9 star rating with 201 reviews.
Madison Reed Hair Color Bar Chestnut Hill is closed now. It will open at 8:00 a.m.