Madison Reed Hair Color Bar Chestnut Hill

Lisa S. 

on Yelp

2 weeks ago

Went to Chestnut Hill location and tried to book an appointment. I was met with such indifference and rudeness that I was gobsmacked. 

N D. 

on Yelp

5 months ago

Unhappy appointment - Madison Reed, Chestnut Hill I had a very disappointing experience at Madison Reed Color Bar. When I arrived, one of the colorists checked me in and told me I was scheduled with her. I explained what I wanted to do with my hair, and she left saying she needed to get an iPad. After a few minutes, a different colorist came over and asked what I wanted done. I mentioned that I had just spoken with another colorist, and she informed me that they had switched. This was confusing and surprising, especially sin... read more

Integrative C. 

on Yelp

a year ago

do not use TARA in Chestnut Hill- after a lengthy explanation and photos that I showed her, she colored my entire head much too dark and said she had to remove my highlights to color my hair so now I'm stuck with the wrong color hair the wrong shade and tone and no highlights and they cannot fix it OMG 

Nandini N. 

on Yelp

a year ago

the staff was quite rude and impersonal. More importantly, they dont seem to have a timer system between color and wash. I was left waiting for over an hour to wash it (when I stated clearly I want the minimum amount of product for the least amount of time). I had to remind them to wash it multiple times. 

Lori M. 

on Yelp

a year ago

I made an online appointment to color my virgin grey hair with a si gle process blonde. I was told grey could be difficult, but she would try a test strip first. I told her i didnt want any grey,just all blonde.when she checked after the required time I was told it was blonding nicely so we agreed to continue. Since there aren't any mirrors,(which is weird)I could only go on her word.after almost 3 hrs.and $140.later I left with lighter grey hair. They knew I wasn't happy,I was told it would get blonde after washing.I knew i... read more

Lynn B. 

on Yelp

a year ago

While there are competent hair colorists here, the actual place is a disaster. If you have an appointment at 11, expect to start at 11:45. Every time. No acknowledgment of the arbitrary way in which they take some customers and ignore others languishing in their seats. Canceling my membership. Would warn others to stay away. 

Markella P. 

on Yelp

a year ago

I would give them -379 stars if I could. I asked for blonde and I got ginger! down go here they have no idea what they are doing. literally go anywhere else. I my hair is ruined and now I can't fight the ginger allegations. 

Melanie S. 

on Yelp

2 years ago

I had my hair colored at Chestnut Hill, since I had read positive reviews. I asked to have my light brown/red/gold color matched. I ended up with VERY dark brown hair with a touch of red in it. It was shocking. The specialist did a second process to lighten it. Three hours later, I walked out with bright red hair. I am 72 years old. I look ridiculous. Two people laughed when they saw me. One asked if I cried. It's hair; It can be fixed. Even though they took 25% off the price, it was still $100., and now I will have to have ... read more

Jennifer B. 

on Yelp

2 years ago

PLEASE READ- It's unfortunate that I feel compelled to write this review- There is a screaming lack of service at this company. Let me explain- You cannot request a specialist. When I made my appointment, I ask for the same colorist as my initial appointment and I was told ( by text - hours after my request ) that was not possible. Only if he was free and by chance, would I get him for my service. I arrived on time and was checked in- The young woman with little experience ( she asked the other colorist what to do) proceed... read more