Madison Reed Hair Color Bar La Jolla

Aaron K. 

on Yelp

3 months ago

They send out misleading coupon codes from Corporate and then the regional store in La Jolla doesn't honor them. I specifically went to the store to book my appointment and confirm confirmed with the service I was getting was eligible for the 30% discount and the person who scheduled my appointment confirmed that I would get the discount when I checked out on the day of the service. And then they refused to honor it. And the store manager was very snippy and gave me attitude. I actually managed promotional strategies for a f... read more

Sujatha R. 

on Yelp

6 months ago

I never write bad reviews, but I had to write this time because of their poor treatment. I say this because I was booked for 3:45, but they attended 30 minutes late. I asked about it then the girl booking the appointment says 'oh sorry, we are very busy". Then why book an appointment at that time. The girl taking the appointment had an attitude. I was planning to sign up as member but I decided not to. 

Amelia D. 

on Yelp

8 months ago

The people were not very welcoming or polite. I asked for an ashy hair color and I wanted it LIGHTER than my hair originally. They showed me something significantly darker and I said I did not like it because its not what I asked for. They said they would have to bleach my hair to get it lighter and it would take 5 TO 6 HOURS. I have medium brown hair and wanted light brown hair. They said they could do foils which is fine although still not what I asked for but they said they could only do 10 foils? I ended up leaving witho... read more

Cathryn L. 

on Yelp

10 months ago

bottom line...I spent $169 dollars and my hair looks worse than when i arrived. My gray hair was not fully covered , and I said very clearly please make sure the front is fully covered. When I pointed it out to the manager after my hair was dry, she just denied the issue and said they were only to cover the roots. If your job is to color hair then it is your job to tell the customer what it would take to cover the gray if covering the roots and gloss is not enough even though that is what I have been having done for the las... read more

Tisha O. 

on Yelp

11 months ago

This is a color/highlight only salon. I went in for a Partial Highlight/Balayage Service. I am overall very satisfied with the result. Since the website doesn't tell you much about prep, just FYI, I shampooed (no conditioner) the night before, and I finger detangled again the next morning with water only just to revive my natural curl pattern. I then air dried and diffused the parts that were still damp. No product at all. At the salon, I showed my stylist reference photos, and told her that I did not want stark, blond high... read more

Zoom Z. 

on Yelp

a year ago

Went here for an appointment a couple weeks ago for highlights. Was excited, I wanted a new change and the price seemed well. I won't deny their prices are good for the services., but unfortunately I'm not able to say anything about the highlights because I didn't get my hair done here. I had a stylist talk to me and ask what I wanted to do, and I told her carmel highlights, nothing too blonde. She starts picking at my hair and I tell her about my dye history and she instantly starts refusing to do it. (I have light brown h... read more

SJ H. 

on Yelp

a year ago

Terrible-- customer service. Ran 15 minutes late as colorist arrived late to work and then tried to push a less intensive color procedure in order to simplify her effort. Don't go here if you would like highlights or expect a knowledgeable colorist. 

Kiran J. 

on Yelp

a year ago

Very strange MR salon. Unorganized, annoying staff. I just wanted to get out of there. 

Allison M. 

on Yelp

a year ago

if you go here. and, I wouldn't if I were you, be sure you communicate exactly what color you want. I asked for blonde highlights and walked out a brunette. I'm super bummed and the girl that colored my hair never even looked at it after she put the color in she just left the store. Also- they do not blow dry when your done. You have to do it yourself.