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4575 La Jolla Village Drive, Suite 1171, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I never write bad reviews, but I had to write this time because of their poor treatment. I say this because I was booked for 3:45, but they attended 30 minutes late. I asked about it then the girl booking the appointment says 'oh sorry, we are very busy". Then why book an appointment at that time. The girl taking the appointment had an attitude. I was planning to sign up as member but I decided not to.
Business response:
Hi Sujatha, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
The people were not very welcoming or polite. I asked for an ashy hair color and I wanted it LIGHTER than my hair originally. They showed me something significantly darker and I said I did not like it because its not what I asked for. They said they would have to bleach my hair to get it lighter and it would take 5 TO 6 HOURS. I have medium brown hair and wanted light brown hair. They said they could do foils which is fine although still not what I asked for but they said they could only do 10 foils? I ended up leaving witho... read more
Business response:
Hi Amelia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
bottom line...I spent $169 dollars and my hair looks worse than when i arrived. My gray hair was not fully covered , and I said very clearly please make sure the front is fully covered. When I pointed it out to the manager after my hair was dry, she just denied the issue and said they were only to cover the roots. If your job is to color hair then it is your job to tell the customer what it would take to cover the gray if covering the roots and gloss is not enough even though that is what I have been having done for the las... read more
Business response:
Hi Cathryn, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
This is a color/highlight only salon. I went in for a Partial Highlight/Balayage Service. I am overall very satisfied with the result. Since the website doesn't tell you much about prep, just FYI, I shampooed (no conditioner) the night before, and I finger detangled again the next morning with water only just to revive my natural curl pattern. I then air dried and diffused the parts that were still damp. No product at all. At the salon, I showed my stylist reference photos, and told her that I did not want stark, blond high... read more
Business response:
Thank you for sharing your terrific star rating, Tisha! We’re so glad you’re happy and look forward to seeing you again soon! Welcome to the Madison Reed family, and share the love- refer a friend, and you and your friend will get $30 off a Hair Color Bar service. Visit madison-reed.com/refer to get started.
Went here for an appointment a couple weeks ago for highlights. Was excited, I wanted a new change and the price seemed well. I won't deny their prices are good for the services., but unfortunately I'm not able to say anything about the highlights because I didn't get my hair done here. I had a stylist talk to me and ask what I wanted to do, and I told her carmel highlights, nothing too blonde. She starts picking at my hair and I tell her about my dye history and she instantly starts refusing to do it. (I have light brown h... read more
Business response:
Hi Zoom, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Terrible-- customer service. Ran 15 minutes late as colorist arrived late to work and then tried to push a less intensive color procedure in order to simplify her effort. Don't go here if you would like highlights or expect a knowledgeable colorist.
Business response:
Hi SJ, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Very strange MR salon. Unorganized, annoying staff. I just wanted to get out of there.
Business response:
Hi Kiran, thank you for taking the time to send us this feedback. We would like to apologize for your experience and we want to make this right. Our team will be reaching out to you shortly to take care of you.
if you go here. and, I wouldn't if I were you, be sure you communicate exactly what color you want. I asked for blonde highlights and walked out a brunette. I'm super bummed and the girl that colored my hair never even looked at it after she put the color in she just left the store. Also- they do not blow dry when your done. You have to do it yourself.
Business response:
Hi Allison, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I made it clear the day before via text that I must be done by 2:00(appt at 12:30-just roots). I was reassured I would be done in time. There was 1 stylist, 1 @ shampoo station; 1 worker went to lunch. 6 customers getting processed. 2 customers came in and apparently they take priority because that is additional sales, even if they take up 15 minutes of the stylists time while we all sit there. I finally sat at 1:51 to get washed out; I reminded her i had to be done at 2. At 2 she wasn't done and asked me if i still i... read more
Business response:
Hi C C, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar La Jolla has a 4 star rating with 178 reviews.
Madison Reed Hair Color Bar La Jolla is closed now. It will open at 10:00 a.m.