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1013 Galleria Blvd., #130, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I went there once before and the colorist missed a big section of my hair. Instead of fixing it, she gave me a 20% discount. I wasn't sure about going back, but I have a function tomorrow night, so I reached out for a weekend appointment. They responded to me today (Monday). So I made a same day appointment on line for 5:15 for a root touch up, gloss and blow out. . I had a text confirmation. I took off work early. Drove the 30 minutes to the salon and they said there was no appointment. They tried to make it like it was my ... read more
Business response:
Hi Athena, thank you for taking the time to send us this feedback. We would like to apologize for the lack of full coverage in your color result, and we want to make this right. We are also so sorry to hear about your missing appointment. Our team will be reaching out to you shortly to take care of you.
terrible, they burned my hair!! hash chemicals and very bad technician. NEVER NEVER AGAIN.
Business response:
Hi Marianna, we're sorry to hear about your coloring experience during your recent visit and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you.
Well what I thought was going to be a great experience turned out to be a nightmare for me. I am starting to gray at the temples and had read such wonderful things about Madison Reed's hair color via mail order. I was shopping one day & noticed their salon in Roseville I was unsure of what color to order on line so thought this the perfect solution to that. I would make an appointment to color my hair & discover the perfect color match. That is not what happened, I made the appointment sat in a chair no mirrors, odd I though... read more
Business response:
Hi Chantal, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I had an appt at Madison Reed in January. The highlights were great, their color match for my roots was awful and at the end, they tried to cover it up and blame it on the lighting. I made a follow up for a touch up for my highlights. I ended up cancelling the appointment a week later (1.5 months prior to the touch up). Never thought much about it, then today I get a email that I was a no show and they charged me 50% of the fee. Mind you, no reminders were sent that the appointment was still on so I assumed it was truly canc... read more
Business response:
Hi Jennifer, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Their ads say they can do any color. I went in to have my gray covered and they wanted to dye my hair a dark color (I've been blond since birth). I explained several times what I wanted but they refused to listen to my needs. I left and won't go back.
Business response:
Hi Janine, We are so sorry to hear this. Client experience is really important to us, and we'd love to make this right. Please send us a private message here with the email that is used for your account, and we can look into this for you and help.
I would give this place a one star. If you were looking to be a blonde, do not go to this place they are not experienced. I sat there for three hours. They never put me under the dryer and I still wasn't as blonde as I wanted to be. Actually, the color looks the same as when I came in no change no difference I paid $194 and sat there forever and FYI after they're done with your hair they do not touch it they send you to a different section and you blow dry and comb your own hair out. Don't waste your money ladies this place ... read more
Business response:
Hi Lois, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message, via direct messaging (privately), here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Worst hair color ever. Didn't cover my gray's. A girl helped me pick out my color and while she was very nice, it was totally the wrong color. So while it colored my grays for a few days, it was a totally different color on them, making my hair look even more ridiculous I really wanted to love this stuff but what I get from Sally's works so much better. I won't be returning and I do not recommend for gray hair.
Business response:
Hi Melissa, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
This review relates to the whole company, rather than the Roseville location. There is NO communication between the schedulers and the individual locations (which frustrates even the stylists!) and clients can't communicate with the location directly. For example, I can't call them to tell them I might be a few minutes late, or to ask if they can take me early, etc. And they tell you that you can choose your stylist (for continuity) but the schedulers will often change your stylist without telling you, without giving you the... read more
Business response:
Hi Jeanie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I typically go to the location in Walnut Creek. I will continue to go there in the future. I was 11 mins late, my fault did not realize it would take over 1.5 hours to get here. This will be first and last time at this location. Because I was 1 min over the "Grace" period apparently they took another client. Seems that, that decision was made prior to my arrival. Staff I interacted with were not friendly and I was asked to " wait". Checking now to see if any cancellations for tomorrow in Walnut Creek.
Business response:
Hi Dana, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Roseville has a 4 star rating with 171 reviews.
Madison Reed Hair Color Bar Roseville is open now. It will close at 7:00 p.m.