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Maggie McFly's | Albany

4.0

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Location details

Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun10:00 a.m. to 11:00 p.m.
4.02,340 reviews
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Sonia T.'s profile image
Sonia T. 
rating
10 months ago

My daughter is a freshman at UAlbany. In just 3 weeks, she's gotten tired of the meal plan at school and discovered Maggie's. Went to visit her this weekend and we wound up here, for dinner, on Saturday night. So glad we did, everything was delicious! It was 6PM when we arrived. We waited less than five minutes to be seated. It's a visually appealing restaurant. Music not too loud. Booths are large and comfy! Our server was Brenna. She was lovely. Friendly, efficient and attentive. Chicken nacho app was huge. Thank goodn... read more

Business response:

Hi Sonia, Thank you so much for sharing! We’re thrilled your daughter and her roommate found us, and that the whole family enjoyed dinner. It’s great to hear that Brenna took such good care of you and that everything from the nachos to the burgers and shrimp tacos hit the mark. We’ll be excited to welcome you back for Family Weekend in a few weeks! Best, Team Maggie McFly's 

Kelly D.'s profile image
Kelly D. 
rating
11 months ago

Big restaurant, quickly and easily seated. The menu was expansive however..... don't be fooled by the "pretzel bun" for the burgers. It is not a bun, it is a soft pretzel sliced in half. Not my thing, was a disaster to eat. Give another place a try. 

Business response:

Hello Kelly, Thank you for sharing your feedback. We’re glad you found it easy to be seated and enjoyed the variety on our menu. We appreciate your note about the pretzel bun and we'll be sure to address that with our kitchen team. We hope you might give us another try in the future. Sincerely, Team Maggie McFly's 

Joanne B.'s profile image
Joanne B. 
rating
a year ago

food and service were excellent. however, it's policy to have the music blasting. it's not nice soft background music....its loud in your face obnoxious music. even after speaking to the manager, he said there was nothing he could do, that it was as low as it could go. very disruptive to dinner conversation. 

Business response:

Hello Joanne, Thank you for your feedback. We’re glad you enjoyed the food and service. We apologize that the music volume affected your dining experience. While we don’t have a specific policy on music volume, we take guest comfort seriously and will review this with our team to see what adjustments can be made. We appreciate you bringing this to our attention. Thank you again for sharing your experience. Best, Team Maggie McFly's 

David D.'s profile image
David D. 
rating
a year ago

Food was delicious. My wife had a bowl of chicken, rice and vegetables soup. A hearty soup with great flavor. I had the street tacos with my choice of types. I chose the fish, chicken and avocado. All were good. Service was good. Be ready to look through the menu. There are many offerings. 

Business response:

Hi David, Thank you for the great feedback! We’re glad you and your wife enjoyed the flavorful soup and street tacos, and that the service was good. With so many options, the menu can be a lot to explore and we’re happy you found some favorites. Looking forward to your next visit! Best, Team Maggie McFly's 

Pamela S.'s profile image
Pamela S. 
rating
a year ago

My first time here and I was pleasantly surprised. I was with a group of 7. Everyone was happy with their orders and the service was great too. I ordered the Asian lettuce wraps and I loved it! I plan to go back soon! 

Business response:

Hi Pamela, Thanks for sharing your first visit experience! We’re glad everyone in your group enjoyed their meals and that the service was great. Happy to hear you loved the Asian lettuce wraps, looking forward to welcoming you back soon! Best, Team Maggie McFly's 

Scotty K.'s profile image
Scotty K. 
rating
a year ago

Excellent food! Great atmosphere. Price is reasonable. Service is always polite. Definitely a must try! 

Business response:

Hello Scotty, Thank you so much for your kind words and for your continued support of Maggie McFly's! We are delighted to hear that you love our food and that our menu offers something for everyone. Providing a diverse and delicious selection is a top priority for us, and we're thrilled that you enjoy it. We can't wait to see you again soon! Best, Team Maggie McFly's 

Amanda T.'s profile image
Amanda T. 
rating
a year ago

The waitress was so sweet and so was all the other stuff. We got our food quickly and it tasted great! Highly recommend! 

Business response:

Hi Amanda, Thank you for the kind words! We're thrilled to hear you had such a positive experience with our team and enjoyed your meal. We truly appreciate the recommendation and look forward to welcoming you back soon! Best, Team Maggie McFly's 

Melinda R.'s profile image
Melinda R. 
rating
a year ago

First time visiting and we will probably be back! Firstly, the menu is MASSIVE. If you are indecisive, I would recommend looking at the menu beforehand because there are a lot of options. Alcoholic beverages were tasty and came quick. The service was good (our waiter was Adam) and we were able to get in and get out in a timely manner. Food was also delicious and we were able to take half of it home to eat for another meal. 

Business response:

Hello Melinda, Thank you for sharing your first visit experience with us! We’re so glad to hear you enjoyed the massive menu, tasty drinks, and the efficient service from Adam. It’s great to know you were able to enjoy your meal and take some home for later. We look forward to welcoming you back soon and hope your next visit is just as enjoyable! Thank you again for your kind words. Best, Team Maggie McFly's 

Jamiroquai B.'s profile image
Jamiroquai B. 
rating
a year ago

We waited to be seated for ten minutes. We watched three servers look over at us and not one acknowledged us. One server was making a milkshake by the area we were waiting in and we asked if he could assist us. He did not even look at us. Finally we called to a server who stopped what they were doing to seat us. From there, Jack was awesome. The food was great. The price was on par with the dishes. The menu had fabulous choices. The establishment almost lost us at every person that ignored us at 12pm when we waited for 10... read more

Business response:

Hello Jamiroquai, Thank you for your feedback. We sincerely apologize for the lack of acknowledgment during your wait to be seated. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We're glad to hear that Jack turned your experience around and that you enjoyed the food and our menu options. We'll make sure to address the initial service issues with our team to ensure a better experience in the future. We hope to welcome you back soon! Sincerely, Team Maggie McFly's 

Frequently asked questions about Maggie McFly's | Albany

How is Maggie McFly's | Albany rated?

Maggie McFly's | Albany has a 4 star rating with 2,340 reviews. 

When is Maggie McFly's | Albany open?

Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.