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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
So me and my wife have been going here since it opened and almost every single time its been a perfect experience. Unfortunately the last time we went it started out as a total disaster,we were put at a table where my chair and our area was freshly sticky in several places but anyways We placed our order to have my wifes buffalo chicken salad come half made missing a few things and not tossed like it normally comes. We order a chicken kids meal for our child that was suppose to come with mash potatos and green beans to then ... read more
Business response:
Hello Peter, We're so sorry to learn that your most recent experience at our Albany location was less than ideal. We have reached out to our Kitchen Managers to ensure that the buffalo chicken salad is being prepared the signature Maggie McFly's way. We're so glad Lorenzo could save your evening as your continued support certainly mean everything to us. We strive to fix these problems quickly and adequately. Customer service has always been our top priority at Maggie McFly's. We do hope you will give us another try as we ... read more
Stopped here while visiting for the NCAA tournament. Got seated right away and the waitress couldn't have been more attentive. Huge menu . Great cocktail and wine selection. I had steak skewers made to melt in your mouth. Generous portion even though it was an appetizer. My husband had a huge rib sandwich. Would definitely try again. Tons TVs, with all the games going!!
Business response:
Hi Marilyn, Thanks for all of your positive feedback! We love to hear from our customers who have such a great time! We're glad you enjoyed your steak skewers! We hope you'll come back for them again soon! Best, Team Maggie McFly's
The selection is excellent. There is something for everyone. The service was good. Service was timely and relaxed.
Business response:
Hi Jackie, Thank you so much for the kind words! We always love to gear from customers who have such a great time. We hope you'll choose to dine with us again soon! Best, Team Maggie McFly's
Me and my husband like to go here for little date nights the Romano chicken is my favorite that creamy marinara sauce is the best bang bang chicken and shrimp is also really good they also were accommodating of my keto diet and swapped the starches out for veggies the wait staff is always very nice the restaurant looks good has a calm yet classy feel
Business response:
Hi Disney R, Thanks for the fantastic review! We are delighted to hear that your experience was so wonderful and that the customer service was so terrific!! We hope to see you all again sometime soon! Best, Team Maggie McFly's
i loved this restaurant, the food was so good especially the sundaes. the waitress was also very respectful and kind. the ambiance in this restaurant is incredible. i would definitely recommend.
Business response:
Hi Cloudy B, Thanks for all of your positive feedback! We love to hear from our customers who have such a great time! We hope to see you back for another brownie sundae soon! Best, Team Maggie McFly's
Stopped here on a whim. Place has a great vibe and a huge menu with several gluten free options - they clearly know what they are doing with gluten free dining. I got the gourmet Mac and cheese and it was delicious. Highly recommend.
Business response:
Hello Stephanie! Thanks for the rave review! We are so delighted to hear that you enjoyed it so much you will be back again! We pride ourselves on carrying a wide array of dishes to make the best possible experience for all our guests! So glad to know you enjoyed our gourmet mac and cheese! Best, Team Maggie McFly's
Conveniently located at crossgates mall. Vast choices of food on the menu and everything seems interesting. We settled for the bang bang shrimp, miso salmon, lobster and crab ravioli, jambalaya. All of them so good and tasty. Out server is so nice and provided excellent service. They have a nice bar as well. It is pricey though but have big portions so worth the money.
Business response:
Hi Nette! Wow! We are glad that we made such a fantastic impression! Thank you for the excellent pictures! We are certainly looking forward to serving you again soon! Best, Team Maggie McFly's
The food and drinks are great! Olivia our server was the absolute best! She made us feel welcome and like we were her only table! Awesome! Will definitely come again!
Business response:
Hi Isabella! Thank you for the 5-star review! We are delighted to hear that your experience was so wonderful and that the customer service was so terrific!! Olivia is such a valuable asset to our team! We will be sure to pass along the message. Sincerely, Team Maggie McFly's
We were leaving the mall on a Tuesday afternoon and realized we had not eaten all day so we rolled in. First time there. We were seated immediately by our server and given the option of high or low top or booth. Red flag went up when I saw the menu. I hate large menus because I worry about how anyone can keep all of that food fresh. We didn't order anything fancy just needed to fill up and continue with our day. Hubs got the wings. He enjoyed them. They were crispy with just the right heat and he liked the blue cheese. I ... read more
Business response:
HI Lisa, We appreciate you taking the time to review us! We have always held Customer Health, Safety, Satisfaction, and Service at the top of our priorities list! We're sorry we fell short to some of your standards. We hope to see you and "The Claw" sharing sweet moments in our restaurant again soon. Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 4 star rating with 2,199 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.