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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
We waited to be seated for ten minutes. We watched three servers look over at us and not one acknowledged us. One server was making a milkshake by the area we were waiting in and we asked if he could assist us. He did not even look at us. Finally we called to a server who stopped what they were doing to seat us. From there, Jack was awesome. The food was great. The price was on par with the dishes. The menu had fabulous choices. The establishment almost lost us at every person that ignored us at 12pm when we waited for 10... read more
Business response:
Hello Jamiroquai, Thank you for your feedback. We sincerely apologize for the lack of acknowledgment during your wait to be seated. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We're glad to hear that Jack turned your experience around and that you enjoyed the food and our menu options. We'll make sure to address the initial service issues with our team to ensure a better experience in the future. We hope to welcome you back soon! Sincerely, Team Maggie McFly's
Me and the homies felt super fly here!! The pretzel and fries were super dope but the Brussel sprouts.....were not chill, crisp them up for the homies. I gave my waitress the nickname star child she was the best will be coming back
Business response:
Hi Dylan, Thanks for the awesome feedback! We’re thrilled you and the homies felt super fly here at Maggie McFly's. Happy to hear the pretzel and fries were a hit, but we'll definitely work on crisping up those Brussels sprouts for next time! Looking forward to having you all back! Best, Team Maggie McFly's
Uhhh... brews... dudes... games & wings..: I mean commeee on. There's not enough stars to rate this gem. NO ONES HOME
Business response:
Hi Brent, Thanks for the shoutout! It sounds like you had a blast with the brews and your crew. We’re glad to hear you enjoyed it so much—come back anytime for more! Best, Team Maggie McFly's
Chloe was so kind and so helpful with our giant party! Delicious food, tasty drinks! Thanks for helping with our crazy crew!
Business response:
Hello Michelle, Thanks so much for sharing! It’s awesome that everyone enjoyed their food and drinks—sounds like a fun time! We’ll make sure Chloe knows her efforts were appreciated, and we hope to see your crew again soon! Best, Team Maggie McFly's
Our waitress was Chloe and she was fantastic Not sure we've ever had better service She's a keeper
Food was hot fast and tasty. Larina was our server and she did a great job. I had the chicken sandwich and wings.
Business response:
Hi Kory, Thank you for your great review! We're glad to hear you enjoyed the hot, fast, and tasty food—especially the chicken sandwich and wings. It's also wonderful to know that Larina took good care of you. We'll be sure to pass along your kind words to her. We hope to see you again soon for another delicious meal! Best, Team Maggie McFly's
Loved the ambiance! Larina was our server and she had great memory ! The food came out fast and she made sure we had everythingI had a great dinner with my friends. Will be returning
Business response:
Hi Aaliyah, Thank you for the wonderful review! We’re thrilled to hear that you enjoyed the ambiance and that Larina provided excellent service. It’s great to know that your food came out quickly and that you had a great time with your friends. We look forward to your next visit! Best, Team Maggie McFly's
Dylan was very helpful and attentive and the food was delicious! We'll be back soon! I love being able to safely eat gluten free in a restaurant
Business response:
Hi Kim, Thank you for your feedback! We’re thrilled to hear that Dylan provided helpful and attentive service and that you enjoyed the delicious food. We’re also glad you found our gluten-free options accommodating. We look forward to welcoming you back soon! Best, Team Maggie McFly's
Levoria provided Excellent, kind and court service! They have Very good food and large portions. Good atmosphere here.
Business response:
Hi Daniel, Thank you for your wonderful feedback! We’re thrilled to hear that Levoria provided you with excellent and kind service—she's a fantastic part of our team, and we’ll make sure to pass along your compliments to her. We're also glad you enjoyed the food, portions, and atmosphere. We hope to welcome you back soon! Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 4 star rating with 2,395 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 10:00 a.m.