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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Had dinner on Sunday. There's a display case that greets you and plenty of tables. Just your average atmosphere that had music playing. For appetizers had the deviled eggs and spinach artichoke platter. The eggs were ok. However the artichoke dip was very good. Very cheesy and I believe it had garlic in it. Comes with bread, 2 different kinds of chips, and vegetables. For dinner had the seafood casserole. The sauce was so good, I think the sherry in the sauce brought out the flavors. Had shrimp, lobster and scallops serve... read more
Business response:
Hello Sharay, Thank you so much for the feedback. It is wonderful to hear you enjoyed the Spinach and Artichoke Dip and the Seafood Casserole so much! We appreciate your comments and recommendation to others. We will speak to our Kitchen Manager about the issue with the deviled eggs. Sincerely, Team Maggie McFly's
Food was excellent, service was very good. One of our glasses had a large piece of broken glass in it and the waiter was very quick to get the manager. Manager addressed the situation thoughtfully. I watched them empty the ice from the well. They offered us many options to make up for the problem but the reaction they both had was enough for us. Had we felt they didn't take it seriously this would be a different review. We will go back without hesitation.
Business response:
Hello Rachel, Thank you very much for providing us with this great feedback. We are so happy to hear that the food and service was good. We are extremely sorry for the incident with the broken glass; however, we are extremely pleased to hear how our Management Team handled the situation. We look forward to your next visit. Sincerely, Team Maggie McFly's
We love coming to Maggie McFly's! There is a great variety. The service is always great, especially if you're lucky enough to get Reilly as a server. She was incredible and very attentive!
Service was prompt & attentive, food was excellent, food prices are fair, drink prices are a little higher than I think they should be. What we got: buffalo cauliflower, skirt steak with mashed potatoes and spinach. Both were prepared correctly. I would recommend both. Appetizer was at the table in 14.5 minutes and entree was at the table in 22 minutes. Dirty Martini was excellent and cost $10. Overall a positive experience and I will be going back.
Business response:
Hello Don, Thank you for taking the time to write this fantastic review! It is great to hear how much you enjoyed the service, food, and overall atmosphere. We appreciate your great feedback and look forward to your next visit. Please email us (contact@maggiemcflys.com) with a good name and mailing address to send you a Gift Card for your next visit. Thanks, Team Maggie McFly's
We were charging the car for a long drive and needed food and coffee. It opens at 11. So nice! Almost empty and with a chain restaurant look, but a good one, we were greeted and seated. Asked to be away from the music from speakers. That was no problem. Nice table, Laverne was our server. Big guy - tall. Great service. I had the Waldorf chicken salad sandwich which was excellent. My partner in crime had a salad in a big taco shell shaped like a bowl and fried. Also excellent. I don't usually to to this kind of place. I like... read more
Business response:
Good Morning Jim, Thank you for this terrific review! It is terrific to hear how quickly you were seated in a spot that was comfortable for you and how much you enjoyed the Waldorf Chicken Salad Sandwich. It also sounds like your friend enjoyed the Tostada Salad. We appreciate your business and your great feedback. Please stop by again next time you are on the road. Thank you, Team Maggie McFly's
No relation to Marty, George or Lorraine. This felt like a Cheesecake Factory with a different menu and more of a bar feel. Great, huge menu, excellent service, tons of space, great desserts and decent pricing. Food was presented and cooked well. I had a turkey club with sweet potato fries and we had truffle fries to start. The other person with me had ziti and meatballs. We scarfed up the truffle fries. Ketchup and condiments are served in little plastic cups. Would have been much better to have bottles provided, ... read more
Business response:
Hello Cory, Thank you for this terrific feedback! We are so happy to hear that you had an awesome experience at our Albany location. The condiments are being served in individual sizes as a result of COVID and keeping the best interests of our guests and staff in mind. Thanks again for the review. We would love to send you a Gift Card for your next visit. Please reach out to us by email (contact@maggiemcflys.com) with a good name and mailing address. See you soon, Team Maggie McFly's
I visited the restaurant with my husband for a dinner date. The vibe was of restaurant is good, service is very prompt and friendly. The food portion size is very large enough. However, we didn't like the food taste that much. Drinks were also not strong and looked diluted.
Business response:
Hello Apurva, Thank you for sharing about your recent experience at our Albany location. We are happy to know you enjoyed the atmosphere and service! If you would like to share more about the food and drinks you had so we can make sure we work on these items, please email us (contact@maggiemcflys.com). Thanks, Team Maggie McFly's
Julie was great and very attentive. The food was delicious, especially the calamari. We love the atmosphere in here. It's very open and all of the staff is very friendly.
Business response:
Hello Gregory, Thank you for sharing about the outstanding customer service you received! We appreciate your feedback and look forward to seeing you soon. All the Best, Team Maggie McFly's
I know everyone is doing their best and our waiter was busting his a@& but during this long drawn out mediocre food experience but the bartender tried to slip us a Bud Light in lieu of my favorite IPA. This has nothing to do with our current workforce situation due to the pandemic. Somebody made that call and decided we might be too dumb to tell the difference in beers. I have to draw the line in being understanding at some point. Corporate America pay your employees well and teach them how good product and service equals ... read more
Business response:
Hello Melissa, We are very sorry for the poor customer service you received from the bartender. This is not acceptable by any means, and we can assure you that is not how we operate at Maggie McFly's. If you would like to share any more information about your visit (names, date, time, etc.) so we can investigate this we would appreciate it. Thanks, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 4 star rating with 2,340 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.