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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I had the opportunity to visit the Crossgates Mall location and I can tell you that this place is a homerun. Great Menu, Great Service and Great Feel.
Business response:
Hello Steve, Thank you so much for taking the time to share your positive experience at our Crossgates Mall location! We're thrilled to hear that you enjoyed our menu, service, and atmosphere. Our team works hard to create a welcoming and enjoyable environment for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back soon! Best, Team Maggie McFly's
Maggie McFly's is one of my go to places for casual dining when going out with a mixed crowd for dinner because there are so many options and they are accommodating to vegans and gluten free diners. I must admit this is the third time I've had the lettuce wraps appetizer as my meal with the Sweet Earth plant-based chick'n. It tastes just like sauteed chicken to me and my non-vegan friends who have tried it. The flavors are really good and the variety of sauces is really great. My wife typically gets a plant-based burger w... read more
Business response:
Hello Seth, Thank you for sharing your detailed feedback with us. We're glad to hear that Maggie McFly's is one of your go-to places for casual dining, especially because of the variety of options we offer. We're delighted that you enjoy the lettuce wraps appetizer is a hit among both you and your non-vegan friends. However, we apologize that the Vegan Ravioli did not meet expectations and that the Oreo cupcake was frozen inside. Your comments regarding these items will be passed along to our culinary team for review and im... read more
Out of all the restaurants at Crossgates Mall, Maggie McFly's never fails to disappoint with its food and drinks. Honestly, I've made it my mission to try everything on their menu, as there has not been a single thing that has failed to disappoint. They have an abundant amount of choices with good outdoor and indoor seating. I sometimes even catch myself coming here after a day's work or to get work done in general because of the pleasing atmosphere of the place that allows me to feel comfortable within the setting. Tho... read more
Business response:
Hello Jacob, Thank you so much for your incredibly positive feedback! We are thrilled to hear that Maggie McFly's has become your go-to spot for dining and takeout in Albany. It's fantastic to know that you've enjoyed exploring our diverse menu and have found everything to be consistently pleasing. Your loyalty means a lot to us, and we're honored to be such a favorite for you! We want to see you again soon, please email us at contact@maggiemcflys.com! Best, Team Maggie McFly's
Place is either slammed or dead and no matter which the food always takes FOREVER. The menu is huge and they have so many items to pick from. The food is okay, basic chain style frozen, premade items. But nothing is over the top because they don't "specialize" in any one or even just a few items. They'd benefit from losing a page or two of the menu. The place is also nicely updated, but everything is always a mess and disheveled. It never feels like it's really all put together.
Business response:
Hello Mallory, We're sorry to hear about your experience. We truly value your feedback and apologize for the inconvenience you've faced. We're continuously working to improve our service and enhance the dining experience for our customers. We understand that the wait times and inconsistency in food quality have been frustrating for you. Rest assured, we are actively addressing these issues with our kitchen staff to ensure faster service and maintain the quality of our dishes. Your feedback is invaluable to us, and we thank ... read more
The place wasn't half full and there seemed to be a bunch of staff on hand but service was kind of choppy. The restaurant itself seemed clean and decor was solid. The fried mozzarella was pretty good. I had a lamb gyro which I'd give a 7/10. Would be willing to give this spot one more go.
Business response:
Hello Raymond, Thank you for sharing your recent experience with us. We're delighted to hear that you enjoyed the food and found the atmosphere pleasant. We appreciate your feedback regarding the service. While we're glad to hear that the restaurant was clean and you enjoyed the decor, we apologize for any choppiness in the service you experienced. Rest assured, we'll address this internally to ensure a smoother and more efficient dining experience for our guests in the future. It's great to hear that you found the fried mo... read more
Had an awesome time at Maggie's. Food was dewicious. And I was exceptionally pleased that they had at least 2 West Coast ipas on tap, it didn't just cater of the trendiness of New England IPAs thank you. We started with Aji tuna nachos which were very delicious. It was fresh and had a touch of cilantro and soy sauce and deliciousness from the tuna on heavenly light Weyford fried cracker thingies. We would order that again we got the egg roll variety appetizer roll sandwich it was the sampler of corn beef, cheeseburger, Tex-... read more
Business response:
Hello Dominick, Thank you so much for taking the time to share your wonderful experience at Maggie McFly's! We are thrilled to hear that you had an awesome time and enjoyed the delicious food and diverse beer selection, including the West Coast IPAs on tap. It's fantastic to know that our Ahi tuna nachos and egg roll variety appetizer roll sandwich left a positive impression on you, and we appreciate your kind words about the freshness and flavors. Thank you again for choosing Maggie McFly's, and we can't wait to serve you ... read more
Not bad for a regional chain! I find the service can be spotty, sometimes a bit slow on the drinks but food always comes quick. The beer selection is great - tons of taps and a good local selection. The food is average and on par with other chain restaurants. I know they use local ingredients but nothing is really stand out. They have a lot of seating at the bar and throughout the restaurant.
Business response:
Hi Brandi, Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've enjoyed aspects of your experiences with us, and we appreciate your candid feedback on areas where we can improve. Your insights are instrumental in helping us improve, and look forward to welcoming you back for another enjoyable dining experience. Sincerely, Team Maggie McFly's
I always order the chicken Thai lettuce wraps at least two times a week, because I am absolutely in love with the peanut dressing. Tonight I ordered takeout and went to pick it up like normal and the portions were at least half the size that they normally are. They gave me three pieces of lettuce and they were very small pieces of lettuce and I had to ask for more But did not complain about the portion sizes because it is not the servers fault but I paid the same price for about half the food tonight and I'm not happy and pr... read more
Business response:
Hello Tina, Thank you for reaching out to us and sharing your feedback regarding your recent order of our Chicken Thai Lettuce Wraps. We truly appreciate your continued patronage, and we're sorry to hear that your most recent experience did not meet your expectations. What you described is certainly not the level of care and service we strive for and we want to make this right for you. Please send us an email to contact@maggiemcflys so we can address this properly. Once again, we apologize for any frustration or disappointm... read more
I love this place and they have great service! Many choices on the menu to choose from.
Business response:
Hi Helena, Thanks for the 5-star review! We're so happy you had such a wonderful time and we hope to see you again soon! Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 3.8 star rating with 1,767 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.