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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Food was excellent, and the server was nice and friendly, went out of his way to get a coloring sheet for my toddler. The music was a little loud, but ok.
Business response:
Hello Jennifer, Thank you for your feedback! We’re glad to hear that you enjoyed the food and that our server was friendly and accommodating, especially for your toddler. We appreciate your comment about the music and will consider it for future adjustments. We hope to see you and your little one again soon! Best, Team Maggie McFly's
Great service with Dylan, and I always feel safe eating here as a celiac. Plus the food is always delicious! Music playlist is fire. Definitely recommend!
We tried Maggie McFly's for the first time on our date night for dinner and a movie. We really liked the food and will be back. The restaurant had an aesthetically nice atmosphere. however, the service was lackluster we were set in an empty section all to ourselves, which was cool "date night" but then another couple was sat right next to us and then nobody else... So, the whole empty dining room and just weirdly us and them. Why so close, Just why??? Food was great I would have given 5 stars if the service was there, and i... read more
Business response:
Hello T S, Thank you for trying Maggie McFly's for your date night and for sharing your experience! We’re delighted to hear you enjoyed the food and the atmosphere. I’m sorry to hear about the seating arrangement and the service issues. We aim to create a comfortable dining experience, and it sounds like we missed the mark during your visit. We’ll review this with our team to ensure better seating arrangements and service in the future. We hope you’ll give us another chance to provide you with a 5-star experience next time!... read more
Consistently Great food and service. The selections of food and drinks are sublime. Lots of locally and localish sourced ingredients, and even labeled where they come from. All of the Vegetarian, Vegan, and Gluten Free options are clearly marked, and they have dedicated prep and cook space for Gluten Free, and are always careful about allergens. Many cleaver cocktails too, and if any food or drink sounds unusual, it's probably pretty good. I loved the Barbie's Dreamhouse cocktail Thai Chicken pizza were amazing, and I'm usua... read more
Business response:
Hello Dave, Thank you for your kind words! We’re thrilled to hear that you consistently enjoy our food, service, and unique offerings. It’s great to know that our attention to detail with ingredients and dietary options stands out to you. We’re especially pleased you enjoyed the Barbie's Dreamhouse cocktail and Thai Chicken pizza. We look forward to your next visit! Best, Team Maggie McFly's
I got my lunch from this joint for the second time in barely a week because I liked the crispy fish and chowder so much, but the overcooked, mostly-batter "fish" with a modicum of slaw and the absence of tartare sauce the second time would make me hesitate to order from them again. Both times, we placed a group lunch order for pickup, and everything was outstanding the first time - the fish was golden brown and the tartare sauce definitely complemented, and the extra tomato slice added 'juice' to what was already a knockout ... read more
Business response:
Hello Hwal, Thank you for sharing your recent experiences with us. We're delighted to hear that you enjoyed our crispy fish and chowder on your first visit, and we're sorry to learn that your second experience did not meet those same expectations. We sincerely apologize for the inconsistency in the quality of your meal and the missing tartare sauce. Your feedback is valuable, and we will address these issues with our kitchen team to ensure that every meal meets our high standards. We're glad to hear that you enjoyed the cla... read more
I had the opportunity to visit the Crossgates Mall location and I can tell you that this place is a homerun. Great Menu, Great Service and Great Feel.
Business response:
Hello Steve, Thank you so much for taking the time to share your positive experience at our Crossgates Mall location! We're thrilled to hear that you enjoyed our menu, service, and atmosphere. Our team works hard to create a welcoming and enjoyable environment for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back soon! Best, Team Maggie McFly's
Maggie McFly's is one of my go to places for casual dining when going out with a mixed crowd for dinner because there are so many options and they are accommodating to vegans and gluten free diners. I must admit this is the third time I've had the lettuce wraps appetizer as my meal with the Sweet Earth plant-based chick'n. It tastes just like sauteed chicken to me and my non-vegan friends who have tried it. The flavors are really good and the variety of sauces is really great. My wife typically gets a plant-based burger w... read more
Business response:
Hello Seth, Thank you for sharing your detailed feedback with us. We're glad to hear that Maggie McFly's is one of your go-to places for casual dining, especially because of the variety of options we offer. We're delighted that you enjoy the lettuce wraps appetizer is a hit among both you and your non-vegan friends. However, we apologize that the Vegan Ravioli did not meet expectations and that the Oreo cupcake was frozen inside. Your comments regarding these items will be passed along to our culinary team for review and im... read more
Out of all the restaurants at Crossgates Mall, Maggie McFly's never fails to disappoint with its food and drinks. Honestly, I've made it my mission to try everything on their menu, as there has not been a single thing that has failed to disappoint. They have an abundant amount of choices with good outdoor and indoor seating. I sometimes even catch myself coming here after a day's work or to get work done in general because of the pleasing atmosphere of the place that allows me to feel comfortable within the setting. Tho... read more
Business response:
Hello Jacob, Thank you so much for your incredibly positive feedback! We are thrilled to hear that Maggie McFly's has become your go-to spot for dining and takeout in Albany. It's fantastic to know that you've enjoyed exploring our diverse menu and have found everything to be consistently pleasing. Your loyalty means a lot to us, and we're honored to be such a favorite for you! We want to see you again soon, please email us at contact@maggiemcflys.com! Best, Team Maggie McFly's
Place is either slammed or dead and no matter which the food always takes FOREVER. The menu is huge and they have so many items to pick from. The food is okay, basic chain style frozen, premade items. But nothing is over the top because they don't "specialize" in any one or even just a few items. They'd benefit from losing a page or two of the menu. The place is also nicely updated, but everything is always a mess and disheveled. It never feels like it's really all put together.
Business response:
Hello Mallory, We're sorry to hear about your experience. We truly value your feedback and apologize for the inconvenience you've faced. We're continuously working to improve our service and enhance the dining experience for our customers. We understand that the wait times and inconsistency in food quality have been frustrating for you. Rest assured, we are actively addressing these issues with our kitchen staff to ensure faster service and maintain the quality of our dishes. Your feedback is invaluable to us, and we thank ... read more
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 4 star rating with 2,395 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 10:00 a.m.