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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Same as most people. Amazing food, horrible service... because it takes forever and the waiter disappears! The grilled chicken is super tender and tasty, love their Mac and cheese. All amazing, but.... Sooooo damn slow... It was like this when I was there last over summer.
Business response:
Hello Jeff, Thank you for taking the time to share your recent experience with us. We appreciate your feedback and sincerely apologize for the inconvenience caused by the slow service you encountered during your visits to our restaurant. We apologize for all of your inconveniences and we hope you will give us another chance!! Sincerely, Team Maggie McFly's
Tasty!!! Really great menu with light options, very big salads and also steak and Salmon. The chicken soup was incredibly tasty. Burger was so cheesy and tasty with awesome fries. Big chicken salad had a beautiful dressing--Perfect!
Business response:
Hi Dawn, Thanks for the 5-star review! We're thrilled to learn how much you enjoyed our menu! It'd making us hungry just reading about it! it was beyond a pleasure to serve you and we can't wait to see you again soon! Best, Team Maggie McFly's
The food was delicious! Sadly the service was not very good because our order took extremely long. We had to wait over an hour to get our food. However the waitress was very nice and the manager was very nice and made sure we were taken care of considering my order came out very late. Willing to give this place another try, they just need to have the food come out sooner. Ambiance is very nice and comfortable. Some of the seats are very high up so if you have elderly people I recommend calling ahead:)
Business response:
Hello Jessica, We always appreciate hearing your feedback so we’re glad you brought this to our attention. We want to apologize for the long wait times you had to be greeted, get drinks, and receive your food. I will definitely make sure the managers are aware of this so as to not let it happen again! We hope that if you do choose to try us out again, you’ll have a much better experience. We’d love to hear back from you if you do! Sincerely, Team Maggie McFly's
We are so happy we came here for lunch on a rainy Sunday! My mom, my brother and I were so full when we left! The food was incredible! We were blown away by the amount of menu options! This is not a place for the indecisive lol the waiter we had was very friendly and let us take our time in deciding. We got the buffalo chicken dip to share and it came hot with warm chips (2 kids actually- tortilla and kettle chips) it was delicious! I could have made a meal on that alone. For our meals we got the Tex-mex bowl, Mac n cheese... read more
Business response:
Hello Victoria, Thank you so much for the rave review! We absolutely love all your photos! We try to incorporate our unique style with a wide array of dishes to make the best possible experience for all our guests! It was a pleasure serving you. We’re happy you enjoyed our service, and we hope you'll come and see us again soon! Sincerely, Team Maggie McFly's
Ahí tuna nachos - 4/5 very solid, just a little too much mayo in my opinion, but I know I often like less than most people Lettuce wraps - 5/5 absolutely delicious! Not actually what we ordered (we asked for the Thai chicken salad and were brought the lettuce wraps instead), but we ate them and said to forget about the salad as we hate wasting food and I was glad we did... the lettuce wraps were delicious! They did also take them off the bill for us :) Southern belle skinny cocktail - 2/5 the peach flavor just tasted supe... read more
Business response:
Hi Holly, Thank you so much for the rave review1 We're so glad you enjoyed your time with us and you'll be back again soon! We can't wait for you to explore all the excellent things our menu has to offer! Best, Team Maggie McFly's
Had an early dinner on a Monday. It was quiet which was nice since we were a 6 top. Everyone ordered different items and we all enjoy our dishes. My Costoletta chicken dish was great. Exactly as described. My sisters Pot Roast dish was also very much enjoyed. Great service and attentive staff.
Business response:
Hi Trisha, Thank you so much for stopping by! We're thrilled to hear you enjoyed your visit and we hope to see you again very soon! Best, Team Maggie McFly's
We were on a long road trip and needed some good food and friendly service. We hit the jackpot! Our food was delicious! Anna made us feel so welcome and was entertaining and attentive. The manager, Lorenzo clearly cares about his the whole dining experience as well. We are only disappointed that this place isn't in our "back yard". If we are traveling through again, we will be back.
Business response:
Hello Kamal, Thank you so much for stopping in! We're so happy we could make such a fantastic first impression! We appreciate you letting us know about how great of a manager Lorenzo was! Anna is also a valuable asset to our team! We will be sure to pass along the message. We certainly hope to see you again, perhaps at one of our other locations! Best, Team Maggie McFly's
So me and my wife have been going here since it opened and almost every single time its been a perfect experience. Unfortunately the last time we went it started out as a total disaster,we were put at a table where my chair and our area was freshly sticky in several places but anyways We placed our order to have my wifes buffalo chicken salad come half made missing a few things and not tossed like it normally comes. We order a chicken kids meal for our child that was suppose to come with mash potatos and green beans to then ... read more
Business response:
Hello Peter, We're so sorry to learn that your most recent experience at our Albany location was less than ideal. We have reached out to our Kitchen Managers to ensure that the buffalo chicken salad is being prepared the signature Maggie McFly's way. We're so glad Lorenzo could save your evening as your continued support certainly mean everything to us. We strive to fix these problems quickly and adequately. Customer service has always been our top priority at Maggie McFly's. We do hope you will give us another try as we ... read more
Stopped here while visiting for the NCAA tournament. Got seated right away and the waitress couldn't have been more attentive. Huge menu . Great cocktail and wine selection. I had steak skewers made to melt in your mouth. Generous portion even though it was an appetizer. My husband had a huge rib sandwich. Would definitely try again. Tons TVs, with all the games going!!
Business response:
Hi Marilyn, Thanks for all of your positive feedback! We love to hear from our customers who have such a great time! We're glad you enjoyed your steak skewers! We hope you'll come back for them again soon! Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 3.8 star rating with 1,767 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.