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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I am not impressed, by this place. I was so excited to try this place and then we did and they served us RAW Salmon and manager Mike with the gauges was very rude. I am not at all amused by a manager with a cocky attitude, a rude demeanor and an awful disregard for customers. Instead of offering to cook another, Mike said we can reheat the salmon. No Thank You, it wasn't cooked properly the first time. So the plate was brought to the back and re delivered stating it was a fresh one but if it was fresh it wouldn't have the fo... read more
Business response:
Hi Patricia, We're sorry to hear that you weren't happy with your visit. We did not replace the salmon because there was only a small portion remaining and most of the salmon had already been consumed. We did make sure that we cooked the remaining portion, but were unable to replace a dish that had already been over 75% eaten.
Stopped in for lunch on a Sunday. The restaurant was moderately busy but we were seated right away. We ordered the Parmesan Truffle Wings and the Margherita Pizza with cauliflower crust, with very different outcomes for both. First, the wings. They came out piping hot and had nice flavor. Crispy skin and a solid blue cheese dipping sauce that appeared to have some herbs in it. These were a big winner. The pizza...was terrible. It came out lukewarm and the entire outside of the crust was burned black. The cheese wasn't full... read more
Business response:
Hi Daniel, Thank you for reviewing your experience with us. I'm pleased to hear that you enjoyed the wings and that you received good service. However, I do apologize that the pizza was not up to that same standard. We want all of our meals to be exceptionally tasty and I'm sorry that we fell short this time. I'd like to make it up to you, if that would be alright with you. If you could please send a direct message, I'd like to speak with you more about your visit. Thank you for the feedback and I hope to hear from you soon.
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 3.8 star rating with 1,767 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is open now. It will close at 11:00 p.m.