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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
This would've been a good review here. I really wanted it to be. The atmosphere was nice the server we had although she was training was wonderful. Even my friends chicken salad sandwich was great! But then I looked to my buffalo chicken sandwich (which is a fairly basic item) the piece of check was a flat sad looking slab about 3 inches on each side to big for the bun. The lettuce was slimy wilted. There was a thin tomato slice on it. And the bun looked like they grabbed if out of a wonder bread bag this is disappointing af... read more
Business response:
Hi Zachary, Thank you for taking the time to let us know about your visit. I'm so sorry to hear that your sandwich was not up to standard and I can certainly understand that you would be upset after seeing another guest's sandwich come out as it should have and not having the items you requested. I can assure you that everything in our kitchen is made from scratch and fresh to order. While it sounds like it definitely was not up to standard, I can say without a shadow of a doubt that the sandwich was made when it was order... read more
I was in the twilight zone eating here. Both drinks I had were messed up the same way, the margarita pizza had cilantro and I still don't know what type of salad dressing they gave our table. We even got a cocktail but no alcohol in it...It was highly confusing that mistake after mistake came out. So not worth what we paid and we paid for every mistake. I got a good laugh but wouldn't go back.
Business response:
Hi Celeste, I'm so sorry to hear that you had such a poor experience. The mistakes that you described are unacceptable and I am concerned to hear that you had so many issues. Would you possibly be able to send a direct message with the name of your server or a manager that you spoke with along with the date and time of your visit? I want to make sure that we investigate what happened here to insure that it does not happen again.
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 3.9 star rating with 1,905 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is open now. It will close tomorrow at 12:00 a.m.