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Maggie McFly's | Albany

4.0

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Location details

Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun10:00 a.m. to 11:00 p.m.
4.02,373 reviews
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Taylor C.'s profile image
Taylor C. 
rating
5 years ago

The food was pretty terrible. My burger which I specified by saying rare was well done. My sweet potato fries were so dry that they had no potato in the fry. We ordered drinks and they were made completely wrong. Since when did a dirty Shirley have an olive in it??? The server was rude and didn't wear his mask the entire time. So this was a not great experience. Arieth was a bad server. 

Business response:

Hello Taylor, We apologize that your food was not delicious! We do hope that you were able to speak with one of our team members (server or manager) during your visit. When something like this happens, Maggie McFly's strives to make the customer happy by remaking the food or drink that was wrong or offering them a new dish! We do take COVID-19 very seriously! All staff is required to wear their masks at all times, and we will be reaching out to our management team in Albany to ensure that the proper health and safety prot... read more

Emily S.'s profile image
Emily S. 
rating
6 years ago

Me and my boyfriend have gone here 2 separate times...the first time the waitress wasn't attentive to our table at all and would go over the the table diagonal from ours and just wouldn't come over. She never even asked if our food was good. We had to search for her and flag her down to get our bill so we could leave. This visit was during lunchtime so I thought "hey it's probably just because it's busier" so I didn't get annoyed by this. Then we came back a second time got seated right away which was good but then had to wa... read more

Beth K.'s profile image
Beth K. 
rating
6 years ago

Last night 4 of my friends and I came to drink and eat. It took more than a half hour till we got our drinks. While we were waiting a manager walked by and said he'd take care of it. He disappeared, never to return. Our waiter mumbled something about the bartender being very backed up. Finally got our drinks - one of my friends ordered Chardonnay and got Reisling. We ordered our meals. All but one of us were served. Ten minutes go by and still no meal. Spoke to the manager again and he comped our meals/drinks, but it was a h... read more

Brandon M.'s profile image
Brandon M. 
rating
6 years ago

This place is a no go. We got here and the server brought us to the table place down the menus and just walked away. We got to order and they brought us breadsticks. The breadsticks took 15 minutes to come out and were as hard as a rock. We asked to recieve new ones when our food arrived. The pizza we got tasted and felt like microwave pizza and was caked with flour at the bottom. The salads also had absolutely no dressing at all on them. We got new breadsticks which were better but still doughy. I dont think i will visit th... read more

Eugenio C.'s profile image
Eugenio C. 
rating
6 years ago

I usually love their food. This time I ordered delivery and was disappointed. French onion soup was too dense and salty. I felt I was served the leftovers from the previous week. Jambalaya had the condiments and seafood under a pile of white rice just thrown on top. Once I blended in, flavor was okay. I hope it was just the experience this time. I plan on going back when the pandemic is over. In the meantime, no take out for a while. 

Business response:

Hi Eugenio! I am sorry to hear that you had a bad experience with our take out. My staff hopes to make it up to you next time you visit. If you have any questions or complaints please email Contact@maggiemcflys.com. 

Terry D.'s profile image
Terry D. 
rating
6 years ago

Was sooooo excited to finally grab dinner and and a drink at Maggie's. Bartenders were the bomb. Friendly, funny. Was SHOCKED to see the line cooks with their masks below their chins and the manager expediting the food doing same. Watch out Maggie...DOH around the corner. 

Jen R.'s profile image
Jen R. 
rating
6 years ago

I felt the need to post this to tell everyone my experience at Maggie McFlys in Albany tonight. Tonight was the first time my friends and I have eaten out since the pandemic started. One of the people in my party ordered a wedge salad, after eating half of the salad, this was tucked away underneath the entire salad. I understand mistakes happen, and we were super lenient with everything going on with resturaunts getting back on their feet. We immediately brought it to the managers attention. He said everything would be compe... read more

Taz H.'s profile image
Taz H. 
rating
6 years ago

What a bummer! I've been ordering takeout occasionally during COVID times to support food businesses. I decided to try out this restaurant because the menu was so diverse! I would say it's comparable to Cheesecake Factory. I put in a dinner order and selected a few items. Fast forward... I opened up the takeout and a few unfortunate things... no truffle fries with the sandwich (was up charged for this), limited portion of crab and lobster ravioli, and the fried chicken dinner (doused in a bacon sauce) was given instead of th... read more

Business response:

Hi Taz, We sincerely apologize for your experience. While mistakes can happen, we always aim to remedy the situation as quickly as possible for our guests. Hearing that you were unable to get in touch with anyone is very disappointing, and we can't apologize enough. We would love to get you in touch with a member of our corporate team who can further assist you and resolve these mistakes. Please email contact@maggiemcflys.com with the subject line "Yelp Review" and they will get back to you as soon as possible. Again, our ap... read more

Georgeanne M.'s profile image
Georgeanne M. 
rating
6 years ago

Had lunch today, March 12, 2020. We started with appetizer coconut shrimp. the shrimp was mostly coating and small. the coconut sauce was thin and runny. I ordered lamb gyro and my husband ordered steak and chicken fajita the lamb gyro was presented nicely but the lamb was very small rectangle thin pieces although tender very dry. Inside the pita was feta cheese also tasteless, lettuce and at the bottom was some kind of salad dressing. I also had sweet potato fries which were tasteless. my drink was unsweetened iced te... read more

Frequently asked questions about Maggie McFly's | Albany

How is Maggie McFly's | Albany rated?

Maggie McFly's | Albany has a 4 star rating with 2,373 reviews. 

When is Maggie McFly's | Albany open?

Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.