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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Maggie's used to be a decent place. I don't know if the quality has gone to hell because of COVID, or if everyone just stopped giving a damn, but went there with my wife and kids last week, and it was terrible. From day old rice in my wife's poke bowl to my daughter's cold and undercooked ribs (nasty tough) everything we ordered was a miss. Couple that with once-every-20-minutes waitress service, and you've got the reason why we won't be back to Maggie McFly's for a very long time.
Business response:
Hello Will, We are sincerely sorry about the poor visit you had to our Glastonbury location recently. Nothing about your visit is representative of the high standards Maggie McFly's holds itself to. The issues with the food not being good and lack of customer service is unacceptable. Thank you for bringing these concerns to our attention. We will be reviewing this experience with our Team (management and staff) to discuss what happened and address it for the future. Sincerely, Team Maggie McFly's
I used to really enjoy this place. It was the very last restaurant my husband and I went to prior to the Covid-19 shut down in 2020. We had noticed an overall decline across the board, but they were always busy, so maybe it was us? This weekend ( 3/2021 ) was the first time we ventured back in over a year. I was very disappointed. It was dirty!! The surfaces were sticky, floor was slippery but dull in appearance, the windows are filmy. They've really let this place go. And whats with the horrible fake wood, plasti... read more
Business response:
Hello Tammy, We are very sorry about the experience you had in our Glastonbury location. Maggie McFly's top priority is customer service and nothing about your visit was representative of the standards we hold ourselves to. We will be reviewing what happened with our Management Team and discuss what needs to be done to prevent this from happening again. Sincerely, Team Maggie McFly's
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,396 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.