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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Maggie McFly's in Glastonbury was extremely disappointing. My husband and I went there for lunch. The young boy who brought us to our table gave us dinner menus at lunch time. I asked our waitress for the lunch menu. The food was horrible. I ordered the Pilgrim which had a very small amount of sliced turkey and was loaded with stuffing - mostly onions and bread and cranberry sauce... The turkey was tasteless, the bread was saturated with cranberry sauce. My husband ordered the Philly steak which was full of onions and... read more
Business response:
Hello Barbara, We are sorry for the issues with the Pilgrim and Philly Cheesesteak. We will be discussing this with our Kitchen Manager to make sure there is enough flavor and meat for each sandwich. Best Regards, Team Maggie McFly's
Avoid the vegan ravioli.. kind of tasted like bandaids and now I'm barfing. Good times.
Business response:
Hello Mike, We are sorry to hear you did not enjoy the Vegan Ravioli. We will look into this and make sure we fix it for the future! All the Best, Team Maggie McFly's
Called ahead the day before and mysteriously my name wasn't on the "list" waited for hour 1/2 for garbage food. Get a life Maggie McFlys
Business response:
Hello Derrick, We apologize for this issue! We will make sure names are being recorded properly. Sincerely, Team Maggie McFly's
Scrimp scampi was soggy and inedible. Received no utensils with order even though it was requested as well as no salad dressing with salad. My first experience dining here and it was a waste of my money
Business response:
Hello Sonita, We are very sorry that you were not able to enjoy the shrimp scampi on our seasonal menu. It should have been full of freshness and flavor! In addition, it is unacceptable to hear that you did not receive utensils or dressing for your salad. We will make sure this does not happen again. If you would be willing to give us another try, we would love to offer a Gift Card for your next visit. Please email us your name and address (contact@maggiemcflys.com) so we can send that out to you. Best Regards, Team Maggie... read more
I just came from Maggie Mcfly's in Manchester CT and when I say the service was so disappointing. The greater met us and we were seated and noone came to service us for a while. We did not have a menu nor a Barcode to scan for one. Me and my mom watched as the wait staff serviced other tables. Even after my Mom went and returned no one came. The hostess came out and said the waiter did not notice you were sitting here and so they will be right out. The greeter then came out with a couple went back in and brought out a family... read more
Business response:
Hello Stephanie, We are extremely sorry about this experience with poor customer service! Maggie McFly's top priority has always been providing excellent customer service to our guests. We will be looking into this immediately and doing everything on our part to ensure this never happens again! Sincerely, Team Maggie McFly's
I come here all the time and usually I love it however tonight was a totally different story. I have a shellfish allergy and order the seafood paella with no shrimp and advised the server of my allergy. Our server Sharon ordered the wrong item and instead I received something that also contained lobster. I advised her the menu does not even say that lobster is in this item and she brought it back to the kitchen. 10 minutes later a manager came over questioning my choice saying it was not possible to do without lobster. I adv... read more
Business response:
Hello Megan, We are extremely sorry for what happened. Maggie McFly's takes allergies very seriously and what happened is not acceptable. We will be addressing this issue with our entire team so we can proactively prevent this from happening again. We would like to send you a Gift Card as an apology for the overall experience and hope that your next visit is much better! Please email us (contact@maggiemcflys.com) with your name and address so we can send that out to you as soon as possible. Sincerely, Team Maggie McFly's
Maggie's used to be a decent place. I don't know if the quality has gone to hell because of COVID, or if everyone just stopped giving a damn, but went there with my wife and kids last week, and it was terrible. From day old rice in my wife's poke bowl to my daughter's cold and undercooked ribs (nasty tough) everything we ordered was a miss. Couple that with once-every-20-minutes waitress service, and you've got the reason why we won't be back to Maggie McFly's for a very long time.
Business response:
Hello Will, We are sincerely sorry about the poor visit you had to our Glastonbury location recently. Nothing about your visit is representative of the high standards Maggie McFly's holds itself to. The issues with the food not being good and lack of customer service is unacceptable. Thank you for bringing these concerns to our attention. We will be reviewing this experience with our Team (management and staff) to discuss what happened and address it for the future. Sincerely, Team Maggie McFly's
I used to really enjoy this place. It was the very last restaurant my husband and I went to prior to the Covid-19 shut down in 2020. We had noticed an overall decline across the board, but they were always busy, so maybe it was us? This weekend ( 3/2021 ) was the first time we ventured back in over a year. I was very disappointed. It was dirty!! The surfaces were sticky, floor was slippery but dull in appearance, the windows are filmy. They've really let this place go. And whats with the horrible fake wood, plasti... read more
Business response:
Hello Tammy, We are very sorry about the experience you had in our Glastonbury location. Maggie McFly's top priority is customer service and nothing about your visit was representative of the standards we hold ourselves to. We will be reviewing what happened with our Management Team and discuss what needs to be done to prevent this from happening again. Sincerely, Team Maggie McFly's
Horrible!!! My husband and I went there for dinner after church...mistake!!! I had the baby back ribs, brussel sprouts, and sweet potato fries. The ribs were hard and dry. Look like someone slabbed barbecue sauce on them to cover up the mess. The brussel sprouts were hard and under cooked and bitter. I was only able to eat the fries. My husband had the jambalaya which is normally good. Not today. Today there were huge chunks of hard onions In it and the rice was hard. So disappointed and a waste of money.
Business response:
Hello Denise, We are very sorry that you did not enjoy the BBQ Baby Back Ribs or the Brussels Sprouts! We will make sure to pass along the issues you had with the food to our Kitchen Manager so they can be resolved. We are also disappointed to hear that the Jambalaya was not prepared to its usual standards. We would like to send you a Gift Card to use on your next visit. Please email us with your name and address so we can send that out to you as soon as possible. All the best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,362 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.