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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
filet was terrible over cooked and I can't even believe this is a filet I don't believe it, so tough.
Business response:
Hi Julia, We are sorry that you were not able to enjoy your meal! We do hope you were able to speak with one of our team members so they could remake it for you or get you something else to eat! We appreciate you brining this to our attention, we never want the quality of food to suffer. We will be in contact with our Kitchen managers to investigate this matter further. We hope you give us another chance as we'd love the opportunity to change your mind! Sincerely, Team Maggie McFly's
Food was overcooked and dry, didn't have what I originally ordered which is probably for the best because it would have been horrible, how can you screw up French fries???
Business response:
Hello Jon, We're so sorry to hear you weren't able to enjoy your meal. We do hope you were able to speak with one of our team members so they could remake it for you or get you something else to eat! We strive to make sure our guests can enjoy their food, and if something goes wrong we always want to fix it. Sincerely, Team Maggie McFly's
I ordered a chicken dish chicken marsala. It was awful I sent it back because I just couldn't even eat it and then I ordered a bowl of French onion soup that came out cold so I sent that back and did not order anything else from the menu because of two previous orders.
Business response:
Hello Lee, We sincerely apologize for your poor experience at our Manchester location. Please know we will be in contact with our kitchen managers to ensure all dishes are being prepared and served properly. . We do hope you will give us another try as we would love a chance to change your view. Again, our apologies. Sincerely, Team Maggie McFly's
Should get 0 stars my wife and I are there today very slow service only about 8 people in the place and still slow service I got a pulled pork sandwich and I'm telling you it was the most salty thing I have ever ate in 53 years we complained about it and they didn't even take it off the bill I didn't eat it I guess with only 8 people in the restaurant they figured they needed all the money could get very slow service terrible food and I would never recommend this place ever
Business response:
Hello David, We apologize that your pulled pork sandwich was not as good as usual! We have reached out to our Kitchen Managers to ensure that it is being prepared properly and is flavorful and tasty like normal! We appreciate your feedback and are sorry to learn that our customer service has fallen short of the level you deserve. Sincerely, Team Maggie McFly's
Great service. Great atmosphere. Food is terrible. I ordered a Cuban sandwich which was not even close to being even a remote interpretation of the real deal. My wife ordered a Reuben "well toasted". It came soggy. Really? We never send food back but we sent this back. Got it re-toasted but at that point it was just a mess. In addition, the sweet potato fries were the worst we ever had. Won't be back.
Business response:
Hi, Bruce. Thank you for taking the time to give us your feedback. I'm sorry to hear your last visit was disappointing. Although our guest satisfaction is our #1 priority, mistakes can happen and we hope that your many good visits would outweigh this one and convince you to try us again. We would be happy to send you a Gift Card in order to do so. Please private message us with your mailing address and we'll get that out to you immediately.
The UnHappy Hour Don't bother having a Happy Hour if you are not going to try. I tried the $7 Calamari, and the Buffalo Chicken bites. I received 14 rings on a couple of pieces of lettuce. It was just sad. They were on the dry side and only had an (oddly) spiced marina sauce to accompany them. The chicken was not was mouse nor tasty as the giant bag of buffalo chicken at Sam's club. The beers were fine, but not properly discounted. The service was indifferent. I can't imagine ever going back.
Mediocre food, terrible service. The menu is a unnecessary 25 page book. The lamb gyro is embarrassing and should be removed from the 25 page menu. Ordered a drink that never came. Will not return.
Business response:
Hi Matthew, We take pride in our diverse menu that ensures all our guests regardless of dietary restrictions can find something they can enjoy. We do apologize for the lack of attentiveness however, in regards to your beverage. We hope you return and try something you may enjoy more within our menu. Sincerely, The MM Team
Been coming here for years, and this past experience was by far the worst restaurant experience I have ever had, definitely will not be returning after this. My buddy and I come in, looks fairly quiet but steady, its 7:30pm and we get sat after about 5 mins. We look over our menus and it took about 15-20 minutes to be greeted, we were about to leave but our waiter came up to us with a positive and friendly attitude and apologized for the wait. However, there was waitresses and waiters walking past us constantly and we figur... read more
Terrible experience! Went with family on July 1st. It was 90 degrees out. Their aircon was not working. No posted signs or mention of it when we were seated. We thought we were still hot from outside, ordered tall beers and lemonade for the kids. After ordering food, we asked and was informed that the A/C has been out all day and maybe all week. Waiter was nice, food was good. But experience was horrible; my whole family was sweating throughout the meal and wife had to fan the kids with the menu. When the check came, we aske... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,175 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.