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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
He didn't enough knowledge about the vehicle, neither the ev rebate nor about the additional cost for charger installation
Business response:
We value your opinion and understand your concerns about the information provided during your visit. Your feedback helps us identify areas where we can better support our customers with comprehensive information about all aspects of vehicle ownership. We are sorry to hear that you feel this way about the level of service you received. Please reach out to Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com so we can discuss your experience further and ensure you have all the details you need about your vehicl... read more
I've had 6 different ford vehicles serviced by Mall of Georgia Ford and I will continue to go back to them. The vast majority of this work has been scheduled maintenance which has always been timely and affordable. Additionally I have had to have rare warranty work done on my vehicles and that was always done as fast as possible and a loaner provided.
Business response:
Thank you for your continued trust in servicing six Ford vehicles with us! We're pleased our scheduled maintenance and warranty work have consistently met your expectations for timeliness and value. Your loyalty means everything to us, and we appreciate you sharing your positive experience.
It was good I have no more words The service was okay The service was okay
Business response:
We greatly appreciate your feedback and are pleased to hear that your experience at Mall of Georgia Ford was good. We understand that the service met your expectations, and we value your honest assessment. Your input helps us continue to provide quality service to our customers. Thank you for choosing us for your automotive needs.
Can’t begin to describe or explain how appreciative I am of the internet and sales team. Didn’t come under the best circumstances and the team made sure I was taken care of heard and understood. That meant more to me then I can express.
Business response:
Thank you for your wonderful feedback! We're grateful our internet and sales team provided the understanding and care you needed during a challenging time. It means the world to us that they listened and made you feel heard. We're honored to have supported you and made a positive difference in your experience. Thank you for sharing these kind words with Mall of Georgia Ford.
I am very particular about my vehicle and the work done, MOG Ford understands my concerns and works with me on everything.
Business response:
We are honored to hear about your positive experience with us. Your attention to detail regarding your vehicle is something we truly value, and we appreciate that you recognize our commitment to understanding and addressing your specific concerns. Working collaboratively with customers who care deeply about their vehicles is what we strive for every day. Thank you for taking the time to share your feedback about how we handle your automotive needs with the care and attention they deserve.
Everyone was very professional and efficient and ethe service team did a great job at explaining everything
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our professional and efficient approach means so much to us. We take pride in ensuring our service team provides clear explanations throughout the process, and we're delighted that this made a difference in your visit. Thank you for choosing Mall of Georgia Ford and for taking the time to share your thoughts with us.
Great service and fast I had great service when I came in to get my recalls done. I expected the whole day but was called early during the day. Everyone was polite and professional.
Business response:
We are utterly delighted to hear about your wonderful experience with our recall service. Your satisfaction with the quick and efficient process means everything to us at Mall of Georgia Ford. We understand how valuable your time is, so we're thrilled that we could complete your service much faster than anticipated and get you back on the road sooner than expected. Our team takes pride in providing courteous and professional service, and it's heartwarming to know that this came through during your visit. We truly appreciate ... read more
Everything was done per my appointment and was down in a timely manner. Service advise was very nice
Business response:
We are utterly delighted to hear that your service appointment went smoothly and was completed on schedule. It's wonderful to know that our service team provided you with helpful guidance and friendly assistance throughout your visit. Your positive feedback about the timely completion of your service means a great deal to us at Mall of Georgia Ford. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
The service was prompt and curtios. The service advisor was very knowledgeable about the service I needed.
Business response:
We are pleased to hear about your positive experience with our team. It's wonderful to know that you found our service both quick and courteous during your visit. We're especially glad that our service advisor was able to provide you with the knowledgeable assistance you needed. Your feedback means a lot to us at Mall of Georgia Ford, and we truly appreciate you taking the time to share your experience. We look forward to continuing to serve you with the same level of care in the future.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,914 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.