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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,300 reviews
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kclarkatl's profile image
kclarkatl 
a month ago

Aaron has been the best rep I have dealt with at the mall of Georgia location since I purchased my car in 2019. He has a great attention to Detail and I feel like he looks out for my best interest as a customer. 

Business response:

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

zach_bullock's profile image
zach_bullock 
a month ago

Great awesome superb Amazing, fantastic, life changing, exciting, happy Fun, friendly, pleasant, nice, clean, cool 

Business response:

Thank you immensely for sharing your experience with us! We are so glad to hear that our service advisor and the rest of the team made such a great impression. Feedback like yours means a lot to us, and we look forward to seeing you again at Mall of Georgia Ford. 

BRANDON.JACKSON3's profile image
BRANDON.JACKSON3 
a month ago

Everything was done right and in a timely manner My experience was good I would come back 

Business response:

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Stephen.j.onufrak's profile image
Stephen.j.onufrak 
a month ago

They communicated well, got me a loaner, fixed the vehicle, and filed the warranty for me without issue 

Business response:

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! 

bdallman's profile image
bdallman 
2 months ago

Customer service has improved since last visit. Taking time to listen to the customers diagnoses is of utmost importance! 

Business response:

We are thrilled to hear that your experience has improved since your last visit. Listening closely to what customers share about their vehicles is something we take seriously, and it means a lot to know that came through during your time with us. We look forward to continuing to provide you with the level of service you deserve. 

Kandjbeene's profile image
Kandjbeene 
2 months ago

Thorough, communicates very well, explained the process, very mannerly, helpful, answers questions, explained charges and made you feel confident 

Business response:

We are grateful for the kind words and for taking the time to share your experience with us. It is great to hear that the process was explained clearly, your questions were answered, and that you felt confident throughout. That is exactly the kind of experience we strive to provide for every customer who visits us at Mall of Georgia Ford. 

Jo1124's profile image
Jo1124 
2 months ago

I always call Brian and the dealership always takes good care of me and my vehicle. 

Business response:

We greatly appreciate your kind words and your continued trust in us. It means a lot to know that you have a go-to person you can count on and that our team consistently delivers the care your vehicle deserves. We look forward to seeing you again at your next visit! 

KALL08.NOEL's profile image
KALL08.NOEL 
2 months ago

Great same as always so far :) Nothing much to say except that they always do a great job 

Business response:

Thank you for your wonderful feedback! It means a lot to hear that your experience has been consistently great. We work hard to make sure every visit meets your expectations, and it's good to know that effort shows. We look forward to seeing you again! 

mwhoward2015's profile image
mwhoward2015 
2 months ago

Very pleased again with the service on my vehicle recently. Communication throughout the process was excellent and the work performed was great. 

Business response:

Thank you for sharing this feedback with us! We are glad to hear that communication was a strong part of your experience and that you were happy with the work done on your vehicle. We look forward to seeing you again at Mall of Georgia Ford the next time your vehicle needs attention. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,300 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 8:00 p.m.