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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Very good experience. I will be getting my service done with Brian again the experience at the dealership was very good. the service was quick and they provided great coffee. i was also very glad i could send a text message asking how long the service would take
Business response:
We are pleased to hear about your wonderful experience with our service team. It's fantastic that you found the service quick and efficient, and we're glad you enjoyed the coffee we provided. We understand how valuable it is to stay informed about your service timeline, so we're thrilled that our text messaging system worked well for you. Your satisfaction with Brian's service means a lot to us at Mall of Georgia Ford, and we look forward to serving you again in the future.
Dealership was great! The guys were nice and Brain explained everything to me perfectly. The coffee was good!
Business response:
We are pleased to hear about your wonderful experience with our service team. It's fantastic that you found the service quick and efficient, and we're glad you enjoyed the coffee we provided. We understand how valuable it is to stay informed about your service timeline, so we're thrilled that our text messaging system worked well for you. Your satisfaction with Brian's service means a lot to us at Mall of Georgia Ford, and we look forward to serving you again in the future.
Courteous, informed, relaxed atmosphere. I would recommend them to friends and family. Very welcoming!! Thank you
Business response:
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great to work with. And very helpful and understandable. Will definitely be going back for service.
Business response:
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sales guy was great did what he said had everything ready when I got there. Financing was easy
Business response:
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!
I didn't want to spend the money so I found a better price. And manager said he'd match it because he just wanted me to be happy. As a woman at a car dealer service, that was very nice!!! Made my day.
Business response:
We are honored to hear about your positive experience with our pricing flexibility and customer service. It's wonderful that our manager was able to work with you to find a solution that made you happy. We understand that finding the right price point is important, and we're pleased that we could accommodate your needs. Your feedback about feeling valued as a customer means a great deal to us at Mall of Georgia Ford. We appreciate you taking the time to share this experience and are glad we could brighten your day.
He was great. Made my service appointment that was not good. He made it right.
Business response:
Thank you for sharing your experience with us! We're so pleased to hear that our team member was able to turn around your service appointment and make things right for you. It means everything to us when we can resolve concerns and ensure you have a positive experience at Mall of Georgia Ford. Your satisfaction is our priority, and we truly value customers like you who take the time to recognize excellent service. We look forward to serving you again in the future!
i've had some ongoing issues with my car and most recently brought it to Santiago with help everybody on your team was so awesome and trying to help me out and got me in a loaner also because it took a little while I'm very grateful
Business response:
Thank you for sharing your positive experience! We're so glad our team could help with your car issues and provide you with a loaner vehicle. Your appreciation means a lot to us at Mall of Georgia Ford.
I was informed every step with my vehicle and I must say thank u for ur good customer service
Business response:
Thank you for your review. We genuinely appreciate hearing that we kept you informed throughout the entire process with your vehicle. Clear communication is something we strive for with every customer, and it means so much to know that our efforts made a positive difference in your experience. Your kind words about our customer service truly brighten our day and motivate our team to continue providing the quality care you deserve. We look forward to serving you again at Mall of Georgia Ford.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 14,724 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.