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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,973 reviews
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uipcave1825's profile image
uipcave1825 
2 months ago

Customer Service, friendly fast and efficient personable yet professional The waiting room is comfortable, relaxing, and inviting 

Business response:

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Arnold D's profile image
Arnold D 
2 months ago

Very courteous over the phone and handles my situation very effective and will be recommending this dealer my family bought 3 cars in 1 day 

Business response:

Hello Arnold, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day! 

taylorleebecker's profile image
taylorleebecker 
2 months ago

Everyone involved was easy to deal with and honest The whole process was simple, they went above and beyond to fix a cosmetic issue on the truck that they didn't have to 

Business response:

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels! 

ayosmi_love20's profile image
ayosmi_love20 
2 months ago

The service was quick and efficient. I had to leave the state the next day so they made sure I was on the road quick. 

Business response:

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! 

rithish06's profile image
rithish06 
2 months ago

He didn't enough knowledge about the vehicle, neither the ev rebate nor about the additional cost for charger installation 

Business response:

We value your opinion and understand your concerns about the information provided during your visit. Your feedback helps us identify areas where we can better support our customers with comprehensive information about all aspects of vehicle ownership. We are sorry to hear that you feel this way about the level of service you received. Please reach out to Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com so we can discuss your experience further and ensure you have all the details you need about your vehicl... read more

mitry.deeb's profile image
mitry.deeb 
2 months ago

I've had 6 different ford vehicles serviced by Mall of Georgia Ford and I will continue to go back to them. The vast majority of this work has been scheduled maintenance which has always been timely and affordable. Additionally I have had to have rare warranty work done on my vehicles and that was always done as fast as possible and a loaner provided. 

Business response:

Thank you for your continued trust in servicing six Ford vehicles with us! We're pleased our scheduled maintenance and warranty work have consistently met your expectations for timeliness and value. Your loyalty means everything to us, and we appreciate you sharing your positive experience. 

ralph's profile image
ralph 
2 months ago

It was good I have no more words The service was okay The service was okay 

Business response:

We greatly appreciate your feedback and are pleased to hear that your experience at Mall of Georgia Ford was good. We understand that the service met your expectations, and we value your honest assessment. Your input helps us continue to provide quality service to our customers. Thank you for choosing us for your automotive needs. 

jcarlile04's profile image
jcarlile04 
2 months ago

Can’t begin to describe or explain how appreciative I am of the internet and sales team. Didn’t come under the best circumstances and the team made sure I was taken care of heard and understood. That meant more to me then I can express. 

Business response:

Thank you for your wonderful feedback! We're grateful our internet and sales team provided the understanding and care you needed during a challenging time. It means the world to us that they listened and made you feel heard. We're honored to have supported you and made a positive difference in your experience. Thank you for sharing these kind words with Mall of Georgia Ford. 

tski88's profile image
tski88 
2 months ago

I am very particular about my vehicle and the work done, MOG Ford understands my concerns and works with me on everything. 

Business response:

We are honored to hear about your positive experience with us. Your attention to detail regarding your vehicle is something we truly value, and we appreciate that you recognize our commitment to understanding and addressing your specific concerns. Working collaboratively with customers who care deeply about their vehicles is what we strive for every day. Thank you for taking the time to share your feedback about how we handle your automotive needs with the care and attention they deserve. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,973 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 6:00 p.m.