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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
My experience was great! Although I live 50 miles away I keep returning to this place for service.
Business response:
Thank you for your kind words! We're honored that you choose to travel the distance for your service visits—it truly means a lot to us. Providing a consistently great experience is what we strive for, and we're glad it's worth the trip for you. We look forward to welcoming you back again!
The customer service was amazing from the salesman and finance office. I will definitely recommend this dealership.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that both our sales and finance teams made your experience a positive one. It's great to know their dedication stood out, and we truly appreciate your recommendation. We're here whenever you need us!
Great to work with and really like the valet service Great price on 'the works' service. Will always get ours service there
Business response:
Thank you for your wonderful feedback! We're glad to hear you enjoyed working with us and that the valet service made things more convenient for you. It’s great to know you found our pricing competitive as well. We appreciate your loyalty and look forward to taking care of your service needs for years to come!
The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.
Asked for a 60k checkup, fluids changed and recalls handled. On my trip the axel bolt recall broke in South Florida and my truck was in the shop a week waiting for parts. When I got back, MOGF had me bring it back in and checked it over to make sure everything was working properly. Great Team and Billy in conjunction with Joshua did a great job at making me confident that nothing was missed at the 60 k check or the axel bolt recall. Very happy customer.
Business response:
Thank you for sharing your experience. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can review your concerns in more detail and work toward a resolution that reflects the level of service we strive to provide.
Was very pleased with your salesman, your sales managers, and a good deal that they gave me and no hassle and one time great price would buy another car there any time. Thank you Bob Perry.
Business response:
Thank you for sharing your experience! We're so glad to hear that our sales team and managers made the process smooth, straightforward, and hassle-free for you. It’s great to know you received a one-time, great price and felt confident in your purchase. We truly appreciate your trust in us and would be happy to welcome you back anytime you're ready for your next vehicle!
Efficient and convenient They came and picked up my vehicle and dropped it off the same day after servicing
Business response:
Thank you for taking the time to share your experience! We’re glad to hear that our pickup and drop-off service made your visit efficient and convenient. It’s great to know everything was completed smoothly and in the same day. We appreciate your trust in us and look forward to serving you again!
The pickup and delivery was perfect on time. Services were great. Car cleaned from outside.
Business response:
Thank you for your feedback! We're happy to hear that the pickup and delivery went smoothly and right on time. It's great to know the service met your expectations and that your vehicle was returned clean and ready to go. We appreciate your support and look forward to assisting you again in the future!
I always take my truck here for a service, and they even installed my rotors and brakes that I purchased somewhere else. Couldn't ask for more from a service center and I'm sad that I won't be able to take my truck there anymore since I'm moving to San Francisco. Nevertheless, they will always be #1 in my book!
Business response:
Thank you for your loyalty and for trusting us with your truck’s service needs over the years. We’re honored to have been your go-to service center and appreciate your kind words. Wishing you all the best in San Francisco, and we look forward to the chance to serve you again if you’re ever back this way.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,450 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.