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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,300 reviews
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ppothomas7983's profile image
ppothomas7983 
2 months ago

Awesome. I was sent a video with mechanic working on vehicle. Aaron kept me up to date with service and gave a detailed explanation of work needed 

Business response:

Your review is appreciated, and it is wonderful to hear that your service visit went so well. Receiving a video of your vehicle being worked on, along with clear updates and a thorough explanation of the recommended work, is exactly the kind of experience we want every customer to have. We will be sure to pass along your kind words to Aaron and the rest of the team. 

Jodybailey10's profile image
Jodybailey10 
2 months ago

I loved the valet service never know that even existed I will be taking my ford escape back for service when needed 

Business response:

We are delighted to hear that you had such a great experience with our valet service! It is always exciting when a customer discovers something new that makes their visit even more convenient. We look forward to seeing you and your Ford Escape back for future service needs. 

Patty's profile image
Patty 
2 months ago

I only dealt with the service department. Everyone that I dealt with in the service department was well informed of the product and took time to explain things to me. 

Business response:

We are absolutely thrilled to hear about your experience with our service department, Patty. It means a lot to know that the team took the time to walk you through everything clearly and made sure you felt informed along the way. We will be sure to pass along your kind words to the team. We look forward to serving you again! 

CHRISJJINX26's profile image
CHRISJJINX26 
2 months ago

Not bad. A little long (over a week) but not bad experience at all. Good 

Business response:

We are honored to hear that your experience with us was a good one overall. We understand that a wait of over a week can feel like a stretch, and we appreciate you sharing that feedback with us. It helps us continue looking at ways to make every part of the process as smooth as possible. Thank you for taking the time to leave a review, and we hope to work with you again in the future. 

213chaos's profile image
213chaos 
2 months ago

Easy to buy a car and the service was good. Recommend mall of Ga ford 

Business response:

Thank you for taking the time to share your experience with us. We are glad to hear that the buying process felt easy and that you were happy with the service you received. Your recommendation means a lot to us, and we look forward to being here for you whenever you need us in the future. 

richard.campbell's profile image
richard.campbell 
2 months ago

Easy to work a deal Easy to work a deal, and everyone was very nice 

Business response:

We sincerely value you taking the time to share your experience with us. Hearing that the process was easy and that our team made you feel welcome means a lot to us. We hope to see you again down the road! 

KALL08.NOEL's profile image
KALL08.NOEL 
2 months ago

Best dealership I've been to in all the cars I've owned Great place to do business 

Business response:

We are thrilled to hear this from someone who has experienced many dealerships over the years. That kind of perspective means a lot to us, and we are glad your time with us stood out. We look forward to being your go-to place for years to come. 

taurussims's profile image
taurussims 
2 months ago

The service at the dealership is very professional. Customer service is excellent. I would recommend to anyone who wants to get their ford serviced. 

Business response:

We are grateful for the kind words and for taking the time to share your experience. It means a lot to know that our team's professionalism and customer service made a positive impression. We look forward to being your go-to spot for Ford service for years to come, and we truly appreciate the recommendation. 

wschatzlejr's profile image
wschatzlejr 
2 months ago

Helpful m, friendly service writer Comfortable waiting area. Love the coffee and water bottles available. Tables for working. 

Business response:

Thank you for your review! It is great to hear that our service writer made a positive impression and that you felt comfortable during your visit. We put a lot of thought into making the waiting area a welcoming space, so knowing that the amenities were helpful to you really means a lot to us. We look forward to seeing you again at Mall of Georgia Ford! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,300 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 8:00 p.m.