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4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I have been doing business with this dealer's service department since 2012. Nothing but great attention from the service department's representatives. For the past year I have been using Josh in service and he is my go-to rep, great customer facing skills.
Business response:
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They did what they said they would do I'm a timely manner. The service was great
Business response:
Thank you for your wonderful feedback! It is genuinely gratifying to hear that our team followed through on their commitments and delivered your service in a timely manner. We believe that doing exactly what we say we will do is the foundation of a trustworthy experience, and we are glad that came through for you. We look forward to serving you again in the future.
Good service They took care of my vehicle and always keep me updated on my vehicle
Business response:
We are delighted to hear that your experience with us was a positive one! Keeping our customers informed throughout the service process is something we truly value, and it is wonderful to know that came through during your visit. We appreciate you taking the time to share your feedback and look forward to serving you again at Mall of Georgia Ford.
Excellent service. The service was very thorough. They went above and beyond when I asked them to do me favor when flushing out the vents.
Business response:
We are pleased to hear that your experience with us was such a positive one, Rob! It is truly gratifying to know that our team took the time to be thorough and went the extra mile to accommodate your request with the vents. That kind of attentiveness is exactly what we strive for, and your kind words mean a great deal to us. We look forward to welcoming you back whenever you need us.
Outstanding customer service always been very professional and definitely have done great work on my mustang thru the year's.
Business response:
We are delighted to hear this, and we truly appreciate you taking the time to share your experience with us. Knowing that your Mustang has been in good hands over the years means a great deal to our entire team. We take pride in providing professional, consistent service, and it is incredibly rewarding to know that has been your experience. We look forward to continuing to care for your Mustang for many more years to come!
Well-staffed, knowledgeable and very courteous, appointments are easy to get, and work is done in a timely matter.
Business response:
We are delighted to hear that your experience with our team was such a positive one. It means a great deal to know that our staff's knowledge, courtesy, and efficiency made a genuine impression. We work hard to ensure that every visit is as smooth and straightforward as possible, and feedback like yours affirms that commitment. Thank you for taking the time to share your experience, and we look forward to serving you again.
Very responsive and competent. Communicated quickly and easily about repairs needing to be done. Pleasant to deal with.
Business response:
We are happy to hear that your experience with our team was a positive one. Clear communication and efficiency are qualities we genuinely strive for, and it is rewarding to know that came through during your service visit. We appreciate you taking the time to share your feedback, edanley, and we look forward to being here for you whenever you need us.
Everyone was so nice and Sol help me posted about my car I would recommend you guys to anyone
Business response:
Thank you for your wonderful feedback! It means a great deal to hear that you felt welcomed by our team and that Sol was able to assist you with your vehicle. We take pride in creating an experience where every customer feels genuinely cared for. Your recommendation truly speaks volumes, and we look forward to being here for you whenever you need us.
Did exactly what he said he would do Repair was timely and cost effective No
Business response:
We are thrilled to hear that your experience with us was a positive one. Timely, cost-effective repairs delivered exactly as promised are what we strive for with every visit, and it is genuinely rewarding to know that standard was met for you. We appreciate you taking the time to share your feedback, and we look forward to serving you again whenever the need arises.
Mall of Georgia Ford has a 4.4 star rating with 15,301 reviews.
Mall of Georgia Ford is open now. It will close at 8:00 p.m.