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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I have used Mall of GA ford for all my service on my vehicle. They are efficient and keep me updated on services I may need beyond my oil changes and costs so I can make a decision as to when I can get the service done.
Business response:
Thank you for your continued trust in Mall of GA Ford! We're glad to hear that our team has been efficient in keeping you updated and helping you make informed decisions about your vehicle's service. We appreciate your feedback and look forward to continuing to serve you!
Professional service, cared for the customer(me). Doesn't happen at other dealers!! Melvin is great to work with!
Business response:
Thank you for the wonderful review! We're thrilled to hear that Melvin provided such professional and caring service. We always strive to put our customers first, and we're glad that made a difference for you. We appreciate your business!
He was so easy to work with got me in same day and fixed the next day. No issues or hassle. Best to work with
Business response:
Thank you for the great feedback! We're so glad to hear that your experience was hassle-free and efficient. We strive to make the process as easy as possible for our customers and are happy we could meet your expectations!
The customer Service was great! They provided a practically brand new loaner truck for two weeks while mine was being serviced. I have not had any issues with the Engine replacement they did. Great dealership overall.
Business response:
Thank you for your kind words! We're glad to hear you had a positive experience and that everything went smoothly with your engine replacement.
Fixed the problem on time. Answered my questions. The only thing I would suggest is to have more people answering the phone. Sometimes you have to call e times to get someone to answer.
Business response:
Thank you for your feedback! We're glad to hear that your issue was resolved on time and that your questions were answered. We also appreciate your suggestion about improving phone availability, and we’ll work on ensuring that more people are available to take calls. Thanks again for sharing, and we look forward to serving you in the future!
kind, respectful, intelligent, willing to help Amable, generosa, solidaria, empática, honesta, confiable, servicial, comprensiva, noble
Business response:
Thank you for sharing your thoughts. It's wonderful to hear that you found our team to be kind, respectful, intelligent, and willing to help. These qualities are central to our approach, and we're glad they resonated with you. If you have any further questions or need assistance, please don't hesitate to reach out.
Excellent support and service, all members went above their required level of support to assist with a difficult third-party warranty claim.
Business response:
Thank you for sharing your experience! We're glad to hear that the team went above and beyond to assist you with your third-party warranty claim. It’s always our goal to provide exceptional support, especially in more complex situations, and we appreciate your recognition of the team’s effort.
It was outstanding. Would recommend that to anybody. Service was absolutely tremendous. Very impressive establishment.
Business response:
Thank you for the enthusiastic feedback! We're thrilled to hear that you had an outstanding experience and that the service left such a strong impression. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Great It was a great experience for me and I was very happy with the service and support
Business response:
Thank you so much for your kind words We're glad you had a great experience and were happy with the service and support We truly appreciate your feedback and hope to serve you again soon
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,453 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.