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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,918 reviews
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RANDBINO53's profile image
RANDBINO53 
5 months ago

Took car in for coolant issue. The service dept assessed the problem and communicated very well . Letting me know what was going on . Also when it took longer than expected they paid for a car rental for 2 days . Which was awesome . Thanks for everything, car is running great !!! Thanks again 

paige_holland's profile image
paige_holland 
5 months ago

I absolutely love the pick up service that they provide. It has been a lifesaver for me. They did a great job of completing the recall work that was needed. 

BRICK.MATTHEW's profile image
BRICK.MATTHEW 
5 months ago

My vehicle went in for a service but came home with a loud, annoying noise. 

smithfam2015's profile image
smithfam2015 
5 months ago

Called me with a status. Communicated the issues. Resolved the issues timely. Rep was pleasant and friendly 

Business response:

Thank you for your wonderful feedback! We're so pleased to hear that our team kept you informed throughout the process and communicated clearly about what needed to be addressed. It's great to know that we were able to handle everything in a timely manner and that you found our representative to be pleasant and friendly. Your positive experience means a lot to us at Mall of Georgia Ford, and we truly appreciate you taking the time to share how well we served you. 

richmon53's profile image
richmon53 
5 months ago

Chad made a promise to fix issues with my truck and previous work, and he fulfilled it perfectly. He brought my business back to Mall of Georgia Ford 

Business response:

We are privileged to hear about your positive experience with our team. It's wonderful to know that our commitment to following through on promises made such a difference for you. We understand how important it is to address previous work concerns properly, and we're pleased that everything was handled to your satisfaction. Your trust in returning your business to Mall of Georgia Ford means everything to us. We truly value customers like you who give us the opportunity to make things right and build lasting relationships. 

rupalpatel0616's profile image
rupalpatel0616 
6 months ago

The service was amazing! I love my car and how much I got it for! 

Business response:

We sincerely value your wonderful feedback about your experience with us. It brings us great joy to hear that you found our service to be outstanding and that you are thrilled with your new vehicle and the value you received. Your satisfaction with both the car and the price you paid means everything to our team. Thank you for choosing Mall of Georgia Ford and for taking the time to share your positive experience with others. 

Holst.beall's profile image
Holst.beall 
6 months ago

Closest dealer for ford warranty work. Great experience at service desk. Good work on car 

Business response:

Your positive feedback means so much to us at Mall of Georgia Ford. We understand how important it is to have a convenient location for warranty service, and we're pleased that our proximity worked well for you. It's wonderful to hear that our service team provided you with such a great experience and that you're satisfied with the quality of work performed on your vehicle. Your feedback helps us continue delivering the reliable service our customers deserve. 

Cliff's profile image
Cliff 
6 months ago

Ernie has always been great! No reason to go anywhere else! Never a complaint. Trust. 

Business response:

We are elated to hear about your wonderful experience with our team! It means so much to know that you have consistently received great service and that we have earned your trust over time. Your loyalty and confidence in choosing Mall of Georgia Ford truly makes our day. We appreciate customers like you who recognize the dedication our staff puts into providing exceptional service. Thank you for sharing your positive feedback and for being such a valued part of our community! 

lisapirkle's profile image
lisapirkle 
6 months ago

It was a good experience We did not have any problems with the service department. 

Business response:

We greatly appreciate your positive feedback about your experience with our service department. It means a lot to hear that everything went smoothly and that you had no issues during your visit. Your satisfaction is what drives us to maintain our high standards of service. We understand how important it is to have a hassle-free experience, and we're pleased that our team was able to deliver that for you. Thank you for taking the time to share your experience with others. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,918 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 8:00 p.m.