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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,923 reviews
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mike.f.wall's profile image
mike.f.wall 
8 months ago

When I pulled up on the lot salesman came out and met me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly salesman and very knowledgeable if I remember correctly, I think his name was JT. 

Business response:

Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase! 

joshua_beams's profile image
joshua_beams 
8 months ago

Was in and out with vehicle I searched for w/ TrueCar. Even was approached by my “dealer” Mario upon of arriving within the vehicle in question when I arrived 30mins before appointment 

Business response:

Thank you for your feedback! We're glad Mario was attentive and ready to assist you, and that the process was quick and efficient. We appreciate your business! 

Dsciavicco's profile image
Dsciavicco 
8 months ago

Very honest dealership, went in for break job , 3 different times and dealership keep saying breaks are fine ,No need to spending unnecessary money on a break job you don’t need !!! 

Business response:

Thank you for sharing your experience! We're glad to hear that our team provided you with honest guidance and helped you avoid unnecessary expenses. It's always our goal to offer transparent service and keep your best interests in mind. We appreciate your trust and look forward to assisting you in the future! 

Medhcj's profile image
Medhcj 
8 months ago

My experience was great! Although I live 50 miles away I keep returning to this place for service. 

Business response:

Thank you for your kind words! We're honored that you choose to travel the distance for your service visits—it truly means a lot to us. Providing a consistently great experience is what we strive for, and we're glad it's worth the trip for you. We look forward to welcoming you back again! 

sylvia_daniels2000's profile image
sylvia_daniels2000 
8 months ago

The customer service was amazing from the salesman and finance office. I will definitely recommend this dealership. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear that both our sales and finance teams made your experience a positive one. It's great to know their dedication stood out, and we truly appreciate your recommendation. We're here whenever you need us! 

GTG22's profile image
GTG22 
8 months ago

Great to work with and really like the valet service Great price on 'the works' service. Will always get ours service there 

Business response:

Thank you for your wonderful feedback! We're glad to hear you enjoyed working with us and that the valet service made things more convenient for you. It’s great to know you found our pricing competitive as well. We appreciate your loyalty and look forward to taking care of your service needs for years to come! 

latesha_c123's profile image
latesha_c123 
8 months ago

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. 

Business response:

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed. 

PHIL.WARREN's profile image
PHIL.WARREN 
9 months ago

Asked for a 60k checkup, fluids changed and recalls handled. On my trip the axel bolt recall broke in South Florida and my truck was in the shop a week waiting for parts. When I got back, MOGF had me bring it back in and checked it over to make sure everything was working properly. Great Team and Billy in conjunction with Joshua did a great job at making me confident that nothing was missed at the 60 k check or the axel bolt recall. Very happy customer. 

Business response:

Thank you for sharing your experience. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can review your concerns in more detail and work toward a resolution that reflects the level of service we strive to provide. 

ROBERTPERRY47's profile image
ROBERTPERRY47 
9 months ago

Was very pleased with your salesman, your sales managers, and a good deal that they gave me and no hassle and one time great price would buy another car there any time. Thank you Bob Perry. 

Business response:

Thank you for sharing your experience! We're so glad to hear that our sales team and managers made the process smooth, straightforward, and hassle-free for you. It’s great to know you received a one-time, great price and felt confident in your purchase. We truly appreciate your trust in us and would be happy to welcome you back anytime you're ready for your next vehicle! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,923 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.